Chevrolet Impala 2014 Owner'S Manual Download

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Black plate (3,1)

Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-5772216) -

2014 - 2nd crc - 5/14/13

In Brief

1-3

Instrument Panel Illumination
Control on page 6-4

Air Vents on page 8-7

3. Trunk Release. See

Trunk on

page 2-14

Parking Assist Button. See

Assistance Systems for Parking
or Backing on page 9-46

(If

Equipped).

Lane Departure Warning (LDW)
Button. See

Lane Departure

Warning (LDW) on page 9-54

4. Turn Signal Lever. See

Turn and

Lane-Change Signals on
page 6-3

Instrument Cluster on page 5-9

Driver Information Center (DIC)
on page 5-27

Windshield Wiper/Washer on
page 5-4

Hazard Warning Flashers on
page 6-3

8. Light Sensor. See

Automatic

Headlamp System on page 6-2

9. Storage Area with USB Port

Inside (If Equipped). See

Instrument Panel Storage on
page 4-1

and

USB Port on

page 7-14

10.

Infotainment on page 7-1

11.

CD Player on page 7-12

12. Electric Parking Brake. See

Parking Brake on page 9-31

13. Data Link Connector (Out of

View). See

Malfunction

Indicator Lamp on page 5-17

14. Hood Release. See

Hood on

page 10-4

15.

Instrument Panel Storage on
page 4-1

(If Equipped).

Fuse Cover. See

Instrument

Panel Fuse Block on
page 10-40

16.

Cruise Control on page 9-35

(If Equipped).

Adaptive Cruise Control on
page 9-37

(If Equipped).

Heated Steering Wheel on
page 5-3

(If Equipped).

Forward Collision Alert (FCA)
System on page 9-48

(If

Equipped).

17.

Steering Wheel Controls on
page 5-3

(Out of View).

18.

Steering Wheel Adjustment on
page 5-2

19.

Horn on page 5-3

20.

Steering Wheel Controls on
page 5-3

Driver Information Center
Buttons. See

Driver Information

Center (DIC) on page 5-27

21.

Ignition Positions (Keyless
Access) on page 9-15

Ignition Positions (Key Access)
on page 9-17

Summary of Contents for Impala 2014

Page 1: ...5 2 Warning Lights Gauges and Indicators 5 8 Information Displays 5 26 Vehicle Messages 5 30 Vehicle Personalization 5 40 Universal Remote System 5 46 Lighting 6 1 Exterior Lighting 6 1 Interior Light...

Page 2: ...ce Schedule 11 2 Special Application Services 11 8 Additional Maintenance and Care 11 9 Recommended Fluids Lubricants and Parts 11 12 Maintenance Records 11 15 Technical Data 12 1 Vehicle Identificati...

Page 3: ...r specific vehicle to confirm each of the features found on your vehicle For vehicles first sold in Canada substitute the name General Motors of Canada Limited for Chevrolet Motor Division wherever it...

Page 4: ...bol which means Do Not Do not do this or Do not let this happen Symbols The vehicle has components and labels that use symbols instead of text Symbols are shown along with the text describing the oper...

Page 5: ...trol B Engine Coolant Temperature O Exterior Lamps g First Responder Fuel Gauge Fuses 3 Headlamp High Low Beam Changer Heated Steering Wheel j LATCH System Child Restraints Malfunction Indicator Lamp...

Page 6: ...Black plate 6 1 Chevrolet Impala Owner Manual GMNA Localizing U S Canada 5772216 2014 2nd crc 5 14 13 vi Introduction 2 NOTES...

Page 7: ...smission 1 17 Vehicle Features Radio s 1 18 Satellite Radio 1 18 Portable Audio Devices 1 18 Bluetooth 1 19 Steering Wheel Controls 1 19 Cruise Control 1 20 Infotainment System 1 20 Driver Information...

Page 8: ...Black plate 2 1 Chevrolet Impala Owner Manual GMNA Localizing U S Canada 5772216 2014 2nd crc 5 14 13 1 2 In Brief Instrument Panel...

Page 9: ...Instrument Panel Storage on page 4 1 and USB Port on page 7 14 10 Infotainment on page 7 1 11 CD Player on page 7 12 12 Electric Parking Brake See Parking Brake on page 9 31 13 Data Link Connector Ou...

Page 10: ...page 4 2 and Power Outlets on page 5 6 26 Climate Control Systems on page 8 1 Dual Automatic Climate Control System on page 8 3 Initial Drive Information This section provides a brief overview about...

Page 11: ...t least three seconds to sound the panic alarm Press again to cancel the panic alarm See Keys on page 2 1 and Remote Keyless Entry RKE System Operation on page 2 3 Remote Vehicle Start If equipped the...

Page 12: ...try RKE transmitter is within 1 m 3 ft of the driver door handle press the lock unlock button When unlocking from the driver door the first press unlocks that door press again within five seconds to u...

Page 13: ...If equipped press the touch pad on the underside of the trunk lid after unlocking all doors If equipped with Keyless Access the RKE transmitter must be within 1 m 3 ft of the trunk Press the touch pa...

Page 14: ...s the switch to lower the window Pull the switch up to raise it See Power Windows on page 2 21 Seat Adjustment Manual Front Seats To adjust a manual seat 1 Pull the handle at the front of the seat 2 S...

Page 15: ...ntrol up or down See Power Seat Adjustment on page 3 5 Lumbar Adjustment To adjust the lumbar support Press and hold the control forward to increase or rearward to decrease lumbar support Press and ho...

Page 16: ...cks To adjust a power seatback Tilt the top of the control rearward to recline Tilt the top of the control forward to raise See Reclining Seatbacks on page 3 6 Memory Features If equipped the 1 2 SET...

Page 17: ...ot cooled An indicator light on the button turns on when the heated or ventilated seat is on See Heated and Ventilated Front Seats on page 3 10 Head Restraint Adjustment Do not drive until the head re...

Page 18: ...ove the selector switch to L Left or R Right to choose the driver or passenger mirror 2 Press one of the four arrows to move the mirror 3 Move the selector switch to to deselect the mirror The vehicle...

Page 19: ...closer or away from you 4 Pull the lever up to lock the steering wheel in place Power Tilt Wheel If equipped with this feature press the control to move the steering wheel up and down or forward and...

Page 20: ...d the headliner or Press the button near each lamp to turn it on or off Exterior Lighting The exterior lamp control is on the turn signal lever There are four positions O Turns off the exterior lamps...

Page 21: ...ACCESSORY or ON RUN START move the lever to select the wiper speed HI Use for fast wipes LO Use for slow wipes INT Move the lever up to INT for intermittent wipes then turn the x INT band up for more...

Page 22: ...4 2nd crc 5 14 13 1 16 In Brief Climate Controls The heating cooling and ventilation for the vehicle can be controlled with these systems Climate Control System 1 Fan Control 2 Air Conditioning 3 Air...

Page 23: ...Air Delivery Modes 8 On Off Fan 9 Rear Window Defogger 10 SYNC See Climate Control Systems on page 8 1 or Dual Automatic Climate Control System on page 8 3 if equipped Transmission Driver Shift Contro...

Page 24: ...page such as AM FM or SiriusXM if equipped press and hold a Favorites Soft Key button on the faceplate See Storing Radio Station Presets under AM FM Radio on page 7 7 Setting the Clock See Clock Base...

Page 25: ...cle Not all phones will support all functions See Bluetooth Infotainment Controls on page 7 20 or Bluetooth Voice Recognition on page 7 24 or Bluetooth Overview on page 7 18 Steering Wheel Controls So...

Page 26: ...ithout erasing the set speed from memory See Cruise Control on page 9 35 or Adaptive Cruise Control on page 9 37 if equipped Infotainment System The base radio information is included in this manual i...

Page 27: ...s The LDW indicator appears green if a lane marking is detected If the vehicle departs the lane the indicator will change to amber and flash In addition beeps will sound See Lane Departure Warning LDW...

Page 28: ...utlets on page 5 6 Universal Remote System This system provides a way to replace up to three remote control transmitters used to activate devices such as garage door openers security systems and home...

Page 29: ...rear of Q to express open or express close the sunshade If the sunroof is open the sunshade will express close just short of the open sunroof See Sunroof on page 2 23 eAssist Features eAssist Overview...

Page 30: ...tage battery See your dealer if the high voltage battery needs service In emergency situations first responders can cut the two clearly labeled cut points in the engine compartment to disable the high...

Page 31: ...ect test or replace the high voltage battery See your dealer if the high voltage battery needs service See Battery on page 10 27 Service Never try to do your own service on eAssist components You can...

Page 32: ...getting low and the tires need to be inflated to the proper pressure The TPMS does not replace normal monthly tire maintenance Maintain the correct tire pressures See Tire Pressure Monitor System on p...

Page 33: ...Better Fuel Economy Driving habits can affect fuel mileage Here are some driving tips to get the best fuel economy possible Avoid fast starts and accelerate smoothly Brake gradually and avoid abrupt...

Page 34: ...U S Canada 5772216 2014 2nd crc 5 14 13 1 28 In Brief OnStar If equipped this vehicle has a comprehensive in vehicle system that can connect to a live Advisor for Emergency Security Navigation Connec...

Page 35: ...ex Mirrors 2 19 Power Mirrors 2 19 Folding Mirrors 2 20 Heated Mirrors 2 20 Reverse Tilt Mirrors 2 20 Interior Mirrors Interior Rearview Mirrors 2 20 Manual Rearview Mirror 2 20 Automatic Dimming Rear...

Page 36: ...ignition and it becomes difficult to turn the key inspect the key blade for debris Periodically clean with a brush or pick See your dealer if a new key is needed With an active OnStar subscription an...

Page 37: ...ersonalization and the driver door is open when Q is pressed all doors lock and the driver door will immediately unlock See Remote Lock Unlock Start under Vehicle Personalization on page 5 40 If the p...

Page 38: ...d access the trunk without removing the RKE transmitter from your pocket purse briefcase etc The RKE transmitter must be within 1 m 3 ft of the door being unlocked If the vehicle has this feature ther...

Page 39: ...g and holding K on the door for several seconds with a door open Passive locking will then remain disabled until Q is pressed or until the vehicle is turned on To customize whether the doors automatic...

Page 40: ...ll come on 3 Wait 10 minutes until the security light turns off 4 Turn the ignition to LOCK OFF 5 Repeat Steps 2 4 two more times After the third time turn to ON RUN the key is learned and all previou...

Page 41: ...ely 30 minutes to complete The vehicle must be off and all of the transmitters you wish to program must be with you 1 Remove the key lock cylinder cap See Door Locks on page 2 10 Then insert the vehic...

Page 42: ...the vehicle The REPLACE BATTERY IN REMOTE KEY message may also be displayed at this time To start the vehicle 1 Open the center console and place the transmitter in the transmitter pocket with the bu...

Page 43: ...s The rear defog indicator light does not come on during a remote start If the vehicle has heated and or ventilated seats they may come on during a remote start See Heated and Ventilated Front Seats o...

Page 44: ...icle s ignition must be turned on and then back off before the remote start procedure can be used again Canceling a Remote Start To cancel a remote start do one of the following Aim the RKE transmitte...

Page 45: ...o help prevent this from happening Keyless Access If equipped use the Keyless Access system to lock and unlock the door When the doors are locked and the Remote Keyless Entry RKE transmitter is within...

Page 46: ...elease the door handle Inside the Vehicle Push down on the door lock knob to lock the door manually Pull once on the door handle to unlock the door and again to open the door Press the power door lock...

Page 47: ...he ignition and the power door lock switch is pressed with the driver door open all doors will lock and only the driver door will unlock Keyless Access If equipped with keyless access when the vehicle...

Page 48: ...andle is being pulled at the same time the safety lock is deactivated that door will remain locked and the indicator light may flash Release the handle then press the safety lock twice to deactivate t...

Page 49: ...t on page 9 26 To open the trunk Press on the driver door with the transmission in P Park Press and hold V or Y on the RKE transmitter If equipped press the touch pad on the underside of the trunk lid...

Page 50: ...deterrent features however they do not make the vehicle impossible to steal Vehicle Alarm System This vehicle has an anti theft alarm system Arming the System To arm the system press Q on the RKE tra...

Page 51: ...med when the vehicle is started with the correct key The key uses a transponder that matches an immobilizer control unit in the vehicle and automatically disarms the system Only the correct key starts...

Page 52: ...he transmitter is ever damaged you may not be able to start your vehicle When trying to start the vehicle the security light comes on briefly when the ignition is turned on If the engine does not star...

Page 53: ...river seat Power Mirrors 1 Move the selector switch to L Left or R Right to choose the driver or passenger mirror 2 Press one of the four arrows to move the mirror 3 Move the selector switch to to des...

Page 54: ...eselected position when the vehicle is in R Reverse This feature allows the driver to view the curb when parallel parking The mirror s return to the original position when the vehicle is shifted out o...

Page 55: ...sound open either a front window or the sunroof if equipped Power Windows Warning Children could be seriously injured or killed if caught in the path of a closing window Never leave the Remote Keyles...

Page 56: ...njured and the window could be damaged Before you use express override make sure that all people and obstructions are clear of the window path The anti pinch feature can be overridden Hold the window...

Page 57: ...also disabled See Safety Locks on page 2 14 Press Z again to deactivate the lockout switch If the indicator light flashes the feature may not be working properly Sun Visors Pull the sun visor down to...

Page 58: ...t or rear of Q to express open or express close the sunshade If the sunroof is open the sunshade will express close just short of the open sunroof Anti Pinch Feature If an object is in the path of the...

Page 59: ...19 Replacing Safety Belt System Parts after a Crash 3 20 Airbag System Airbag System 3 20 Where Are the Airbags 3 22 When Should an Airbag Inflate 3 24 What Makes an Airbag Inflate 3 25 How Does an Ai...

Page 60: ...ever an occupant is seated in the seat Adjust the head restraint so that the top of the restraint is at the same height as the top of the occupant s head This position reduces the chance of a neck inj...

Page 61: ...traint forward grasp the head restraint and pull it forward to the desired locking position To adjust the head restraint rearward press the button located on the side of the head restraint and move th...

Page 62: ...in place When an occupant or child restraint is in the seat always return the head restraint to the full upright position Push down on the head restraint to release the locking mechanism Then pull th...

Page 63: ...Release the switch when the desired height is reached Power Seat Adjustment Warning You can lose control of the vehicle if you try to adjust a driver seat while the vehicle is moving Adjust the driver...

Page 64: ...he shoulder belt will not be against your body Instead it will be in front of you In a crash you could go into it receiving neck or other injuries The lap belt could go up over your abdomen The belt f...

Page 65: ...upright position 1 Lift the lever fully without applying pressure to the seatback and the seatback will return to the upright position 2 Push and pull on the seatback to make sure it is locked Power R...

Page 66: ...k press and release 1 2 or B to manually recall the previously stored memory positions Placing the ignition in OFF before the stored positions are reached stops the recall If something has blocked the...

Page 67: ...ol for the memory item that is not recalling for two seconds Try recalling the memory position again by opening the driver door and pressing K on the RKE transmitter If the memory position is still no...

Page 68: ...I Heated Seatback If available press to heat the driver or passenger seatback only J Heated Seat and Seatback Press to heat the driver or passenger seat cushion and seatback C Ventilated Seat If avai...

Page 69: ...a remote start unless they are enabled in the vehicle personalization menu See Remote Vehicle Start on page 2 9 and Vehicle Personalization on page 5 40 Rear Seats Folding the Seatback Either side of...

Page 70: ...ously injured After raising the rear seatback always check to be sure that the safety belts are properly routed and attached and are not twisted To raise a seatback 1 Lift the seatback up and push it...

Page 71: ...ride in a cargo area inside or outside of a vehicle In a collision passengers riding in these areas Continued Warning Continued are more likely to be seriously injured or killed Do not allow passenge...

Page 72: ...ety belts How to Wear Safety Belts Properly This section is only for people of adult size There are special things to know about safety belts and children And there are different rules for smaller chi...

Page 73: ...ute the lap or shoulder belt over an armrest Lap Shoulder Belt All seating positions in the vehicle have a lap shoulder belt The following instructions explain how to wear a lap shoulder belt properly...

Page 74: ...e the lap part tight pull up on the shoulder belt To unlatch the belt push the button on the buckle The belt should return to its stowed position Before a door is closed be sure the safety belt is out...

Page 75: ...activation are met And if the vehicle has side impact airbags and roof rail airbags safety belt pretensioners can help tighten the safety belts in a side crash or rollover event Pretensioners work on...

Page 76: ...rning A safety belt that is not properly worn may not provide the protection needed in a crash The person wearing the belt could be seriously injured The shoulder belt should go over the shoulder Cont...

Page 77: ...an extender When you go in to order it take the heaviest coat you will wear so the extender will be long enough for you To help avoid personal injury do not let someone else use it and use it only fo...

Page 78: ...ot be necessary But the safety belt assemblies that were used during any crash may have been stressed or damaged See your dealer to have the safety belt assemblies inspected or replaced New parts and...

Page 79: ...nt things to know about the airbag system Warning You can be severely injured or killed in a crash if you are not wearing your safety belt even with airbags Airbags are designed to work with safety be...

Page 80: ...ly injured or killed Always secure children properly in the vehicle To read how see Older Children on page 3 34 or Infants and Young Children on page 3 36 There is an airbag readiness light on the ins...

Page 81: ...nt outboard passenger are in the side of the seatbacks closest to the door The roof rail airbags for the driver front outboard passenger and second row outboard passengers are in the ceiling above the...

Page 82: ...has electronic sensors that help the airbag system determine the severity of the impact Deployment thresholds can vary with specific vehicle design Frontal airbags are designed to inflate in moderate...

Page 83: ...ate In a deployment event the sensing system sends an electrical signal triggering a release of gas from the inflator Gas from the inflator fills the airbag causing the bag to break out of the cover T...

Page 84: ...air This dust could cause breathing problems for people with a history of asthma or other breathing trouble To avoid this everyone in the vehicle should get out as soon as it is safe to do so If you...

Page 85: ...a crash sensing and diagnostic module which records information after a crash See Vehicle Data Recording and Privacy on page 13 13 and Event Data Recorders on page 13 14 Let only qualified technicians...

Page 86: ...This is because the back of the rear facing child restraint would be very close to the inflating airbag A child in a forward facing child restraint can be seriously injured or killed if the passenger...

Page 87: ...rbag depending upon the person s seating posture and body build Everyone in the vehicle who has outgrown child restraints should wear a safety belt properly whether or not there is an airbag for that...

Page 88: ...r Is Lit for an Adult Size Occupant If a person of adult size is sitting in the front outboard passenger seat but the off indicator is lit it could be because that person is not sitting properly in th...

Page 89: ...ped Vehicle on page 3 32 for more information about modifications that can affect how the system operates A wet seat can affect the performance of the passenger sensing system Here is how The passenge...

Page 90: ...ed to do so Adding Equipment to the Airbag Equipped Vehicle Adding accessories that change the vehicle s frame bumper system height front end or side sheet metal may keep the airbag system from workin...

Page 91: ...tenance or replacement Make sure the airbag readiness light is working See Airbag Readiness Light on page 5 15 Caution If an airbag covering is damaged opened or broken the airbag may not work properl...

Page 92: ...or the 12 volt battery warning light are displayed Before the vehicle can be operated again it must be serviced at your dealer Child Restraints Older Children Older children who have outgrown booster...

Page 93: ...ort Guides under Lap Shoulder Belt on page 3 15 According to accident statistics children are safer when properly restrained in a rear seating position In a crash children who are not buckled up can s...

Page 94: ...g Children can be seriously injured or strangled if a shoulder belt is wrapped around their neck and the safety belt continues to tighten Never leave children unattended in a vehicle and never allow c...

Page 95: ...d on child restraints A Add on child restraints which are purchased by the vehicle owner are available in four basic types Selection of a particular restraint should take into consideration not only t...

Page 96: ...till so small that the vehicle s regular safety belt may not remain low on the hip bones as it should Instead it may settle up around the child s abdomen In a crash the belt would apply force on a bod...

Page 97: ...estraint in the Vehicle Warning A child can be seriously injured or killed in a crash if the child restraint is not properly secured in the vehicle Secure the child restraint properly in the vehicle u...

Page 98: ...T availability in Canada check with Transport Canada or the Provincial Ministry of Transportation office Securing the Child Within the Child Restraint Warning A child can be seriously injured or kille...

Page 99: ...ssemblies or LATCH anchors for additional passengers or child restraints Adjacent seating positions should not be used if the child restraint prevents access to or interferes with the routing of the s...

Page 100: ...til the combined weight of the child plus the child restraint is 29 5 kg 65 lbs Use the safety belt alone instead of the LATCH anchorage system once the combined weight is more than 29 5 kg 65 lbs The...

Page 101: ...ether always to be attached In Canada the law requires that forward facing child restraints have a top tether and that the tether be attached Be sure to read and follow the instructions for the child...

Page 102: ...for the LATCH System Warning If a LATCH type child restraint is not attached to anchors the child restraint will not be able to protect the child correctly In a crash the child could be seriously inju...

Page 103: ...secure three child restraints using the LATCH anchors in the rear seat at the same time but you can install two of them If you want to do this install one LATCH child restraint in the right rear seat...

Page 104: ...or the desired seating position does not have lower anchors secure the child restraint with the top tether and the safety belts Refer to the child restraint manufacturer instructions and the instructi...

Page 105: ...u are using has an adjustable head restraint and you are using a single tether route the tether under the head restraint and in between the head restraint posts If the position you are using has an ad...

Page 106: ...n addition the vehicle has a passenger sensing system which is designed to turn off the front outboard passenger frontal airbag and knee airbag under certain conditions See Passenger Sensing System on...

Page 107: ...ild seat in a position without a top tether anchor if a national or local law requires that the top tether be anchored or if the instructions that come with the child restraint say that the top strap...

Page 108: ...use your knee to push down on the child restraint as you tighten the belt Try to pull the belt out of the retractor to make sure the retractor is locked If the retractor is not locked repeat Steps 5 a...

Page 109: ...op tether be anchored or if the instructions that come with the child restraint say that the top strap must be anchored In Canada the law requires that forward facing child restraints have a top tethe...

Page 110: ...ry to pull the belt out of the retractor to make sure the retractor is locked If the retractor is not locked repeat Steps 4 and 5 6 If the child restraint has a top tether follow the child restraint m...

Page 111: ...ement System 4 3 Convenience Net 4 4 Storage Compartments Warning Do not store heavy or sharp objects in storage compartments In a crash these objects may cause the cover to open and could result in i...

Page 112: ...e operated with P when valet mode is enabled See Valet Mode in Vehicle Personalization on page 5 40 Glove Box Pull the handle up to open Cupholders Pull the rear seat armrest down to access Center Con...

Page 113: ...reader inside The rear of the center console has a storage area and an accessory power outlet See Power Outlets on page 5 6 Auxiliary Jack on page 7 17 and USB Port on page 7 14 If equipped with uplev...

Page 114: ...A Localizing U S Canada 5772216 2014 2nd crc 5 14 13 4 4 Storage Convenience Net The vehicle may have a convenience net in the trunk The net 1 attaches to the convenience net hooks 2 Put small loads b...

Page 115: ...ing Brake Light 5 21 Antilock Brake System ABS Warning Light 5 21 Lane Departure Warning LDW Light 5 22 Vehicle Ahead Indicator 5 22 Traction Off Light 5 22 StabiliTrak OFF Light 5 23 Traction Control...

Page 116: ...Vehicle Personalization 5 40 Universal Remote System Universal Remote System 5 46 Universal Remote System Programming 5 46 Universal Remote System Operation 5 49 Controls Steering Wheel Adjustment To...

Page 117: ...all Press to mute or unmute the infotainment system when not on a call The favorite and volume switches are on the back of the steering wheel 1 Favorites Press to select the next or previous favorite...

Page 118: ...replaced See Wiper Blade Replacement on page 10 29 Heavy snow or ice can overload the wiper motor Wiper Parking If the ignition is put in OFF while the wipers are on LO HI or INT they will immediatel...

Page 119: ...nd provide a heading again See Compass Messages on page 5 31 for the messages that may be displayed for the compass Clock Base Radio Setting the Time and Date To set the time or date 1 Select SETTINGS...

Page 120: ...tion is in ON RUN or ACC ACCESSORY or until the driver door is opened within 10 minutes of turning off the vehicle See Retained Accessory Power RAP on page 9 24 Open the protective cover to use the ac...

Page 121: ...d using more than 150 watts or a system fault is detected the equipment may operate briefly then turn off A protection circuit shuts off the power supply and the indicator light turns off To reset the...

Page 122: ...Warning lights come on when there could be a problem with a vehicle function Some warning lights come on briefly when the engine is started to indicate they are working Gauges can indicate when there...

Page 123: ...Black plate 9 1 Chevrolet Impala Owner Manual GMNA Localizing U S Canada 5772216 2014 2nd crc 5 14 13 Instruments and Controls 5 9 Instrument Cluster English Shown Metric Similar...

Page 124: ...Black plate 10 1 Chevrolet Impala Owner Manual GMNA Localizing U S Canada 5772216 2014 2nd crc 5 14 13 5 10 Instruments and Controls English eAssist Shown Metric eAssist Similar...

Page 125: ...ons or move to the next previous track of a CD USB Bluetooth device that is connected to the vehicle Press V to select the Audio app then press p to enter the Audio menu In the Audio menu browse for m...

Page 126: ...icles the compass setting will allow for manually setting the compass The user can set the zone and calibrate the compass This setting page is only available on vehicles that are equipped with Remote...

Page 127: ...gine is shutting off and restarting A slight bump may be felt when the transmission is determining the most fuel efficient operating range Fuel Gauge Metric English When the ignition is on the fuel ga...

Page 128: ...ned on and goes back to empty when the ignition is turned off Engine Coolant Temperature Gauge Metric English This gauge shows the engine coolant temperature If the gauge pointer moves toward the shad...

Page 129: ...ator See Passenger Sensing System on page 3 27 When the vehicle is started this light flashes and a chime may come on to remind passengers to fasten their safety belt Then the light stays on solid unt...

Page 130: ...the vehicle serviced right away If there is a problem with the airbag system a Driver Information Center DIC message may also come on See Airbag System Messages on page 5 37 Passenger Airbag Status In...

Page 131: ...iness Light on page 5 15 for more information including important safety information Charging System Light The charging system light comes on briefly when the ignition is turned on but the engine is n...

Page 132: ...not be as good and the engine might not run as smoothly This could lead to costly repairs that might not be covered by the vehicle warranty Caution Modifications made to the engine transmission exhaus...

Page 133: ...t good quality fuel is used Poor fuel quality causes the engine not to run as efficiently as designed and may cause stalling after start up stalling when the vehicle is changed into gear misfiring hes...

Page 134: ...everal days of driving If this has been done and the vehicle still does not pass the inspection for lack of OBD II system readiness your dealer can prepare the vehicle for inspection Brake System Warn...

Page 135: ...warn if there is a problem If this light stays on there is a problem with the Electric Parking Brake system or another system on the vehicle that is causing the parking brake system to work at a redu...

Page 136: ...dealer If the system is working normally the indicator light then turns off This light comes on green when the system is on and ready to operate When the system determines that the vehicle is leaving...

Page 137: ...s and the warning light turns off See Traction Control Electronic Stability Control on page 9 33 Traction Control System TCS StabiliTrak Light This light comes on briefly when the engine is started If...

Page 138: ...ion Lack of proper engine oil maintenance can damage the engine Driving with the engine oil low can also damage the engine The repairs would not be covered by the vehicle warranty Check the oil level...

Page 139: ...Key Access on page 2 17 or Immobilizer Operation Keyless Access on page 2 18 High Beam On Light This light comes on when the high beam headlamps are in use See Headlamp High Low Beam Changer on page 6...

Page 140: ...eAssist Only To view the Power Flow screens in the center stack display press the button on the Home screen or on the Application Tray on the top of the infotainment system touch screen Then press th...

Page 141: ...enter stack display press the button on the Home screen or on the Application Tray on the top of the infotainment system touch screen Then press the Tips button at the bottom of the touch screen Effic...

Page 142: ...ll appear next to it DIC Info Pages The following is the list of all possible DIC info page displays Some may not be available for your particular vehicle Some items may not be turned on by default bu...

Page 143: ...ed that means 99 of the current oil life remains When the remaining oil life is low the CHANGE ENGINE OIL SOON message will appear on the display See Engine Oil Messages on page 5 33 The oil should be...

Page 144: ...another The messages that do not require immediate action can be acknowledged and cleared by pressing V Set Reset The messages that require immediate action cannot be cleared until that action is perf...

Page 145: ...SERVICE PARKING BRAKE This message is displayed when there is a problem with the parking brake Take the vehicle to your dealer for service STEP ON BRAKE TO RELEASE PARK BRAKE This message is displayed...

Page 146: ...ays when the cruise control speed is set See Cruise Control on page 9 35 NO CRUISE BRAKING GAS PEDAL APPLIED This message displays when Adaptive Cruise Control ACC is active and the driver is pressing...

Page 147: ...icle as soon as it is safe to do so to avoid severe damage This message clears when the engine has cooled to a safe operating temperature Engine Oil Messages CHANGE ENGINE OIL SOON This message displa...

Page 148: ...ht Tighten the fuel cap Key and Lock Messages NO REMOTE DETECTED This message displays when trying to start the vehicle if an RKE transmitter is not detected The transmitter battery may be weak See St...

Page 149: ...m on page 9 51 AUTOMATIC COLLISION PREP REDUCED This message displays when the Active Emergency Braking System has been set to the Alert setting This setting disables most Active Emergency Braking fun...

Page 150: ...he Parking Assist system has been turned off or when there is a temporary condition causing the system to be disabled REAR CROSS TRAFFIC ALERT OFF This message displays when the Rear Cross Traffic Ale...

Page 151: ...For cleaning see Washing the Vehicle under Exterior Care on page 10 77 Ride Control System Messages SERVICE STABILITRAK This message displays if there is a problem with the StabiliTrak system If this...

Page 152: ...ICLE This message is displayed when attempting to start the vehicle without first pressing the brake pedal SERVICE KEYLESS START SYSTEM This message is displayed if there is a problem with the pushbut...

Page 153: ...t in P Park TRANSMISSION HOT IDLE ENGINE This message displays and a chime sounds if the transmission fluid in the vehicle gets hot Driving with the transmission fluid temperature high can cause damag...

Page 154: ...System Controls To access the personalization menus 1 On the Home page turn the MENU knob to highlight Settings and press the MENU knob 2 Turn the MENU knob to highlight the desired feature and press...

Page 155: ...et Mode under Setting Radio Preferences in Home Page on page 7 4 Radio To manage the radio features see Radio Setup under Setting Radio Preferences in Home Page on page 7 4 Vehicle Select and the foll...

Page 156: ...tic braking functions of the Auto Collision Preparation feature Some last second automatic braking capability is still provided with the Alert setting but it is much less likely to be triggered by mos...

Page 157: ...Off or On Exit Lighting This allows the selection of how long the exterior lamps stay on when leaving the vehicle when it is dark outside Select Off 30 Seconds 60 Seconds or 120 Seconds Daytime Tail...

Page 158: ...RKE transmitter Select All Doors or Driver Door Only Remote Start Auto Cool Seats If equipped and turned on this feature will turn the vented seats on when using remote start on warm days Select Off o...

Page 159: ...hanged by selecting EDIT or pressing the EDIT button and typing in a new number then select SAVE or press the SAVE button Voice Select and the following may be displayed Prompt Length Audio Feedback S...

Page 160: ...r All Private Data Restore Radio Settings Restore Vehicle Settings This allows selection of restoring vehicle settings Select Cancel or Continue Clear All Private Data This allows selection to clear a...

Page 161: ...r all people and objects near the garage door Make sure the hand held transmitter has a new battery for quick and accurate transmission of the radio frequency signal Programming the Universal Remote S...

Page 162: ...r completing Steps 1 3 locate the Learn or Smart button inside garage on the garage door opener receiver The name and color of the button may vary by manufacturer 5 Press and release the Learn or Smar...

Page 163: ...ly Proceed with Step 3 under Programming the Universal Remote System to complete Universal Remote System Operation Using the Universal Remote System Press and hold the appropriate Universal Remote sys...

Page 164: ...Black plate 50 1 Chevrolet Impala Owner Manual GMNA Localizing U S Canada 5772216 2014 2nd crc 5 14 13 5 50 Instruments and Controls 2 NOTES...

Page 165: ...itions O Off Turns off the exterior lamps The knob returns to the AUTO position after it is released Turn to O again to reactivate the AUTO mode In Canada the headlamps and Daytime Running Lamps DRL w...

Page 166: ...ehicles with High Intensity Discharge HID headlamps there is a dedicated DRL The DRL will come on when all of the following conditions are met The ignition is on The exterior lamp control is in AUTO T...

Page 167: ...is in AUTO the headlamps parking lamps and other exterior lamps come on The transition time for the lamps coming on varies based on wiper speed When the wipers are not operating these lamps turn off M...

Page 168: ...36 Interior Lighting Instrument Panel Illumination Control The brightness of the instrument panel lighting and steering wheel controls can be adjusted D Instrument Panel Illumination Move the thumbwhe...

Page 169: ...ps license plate lamps back up lamps dome lamps and most of the interior lights turn on briefly when the Remote Keyless Entry RKE transmitter K button is pressed See Ignition Positions Keyless Access...

Page 170: ...he state of charge is high the voltage is lowered slightly to prevent overcharging If the vehicle has a voltage display on the Driver Information Center DIC you may see the voltage move up or down Thi...

Page 171: ...luetooth Voice Recognition 7 24 Trademarks and License Agreements Trademarks and License Agreements 7 29 Introduction Infotainment Read the following pages to become familiar with the infotainment sys...

Page 172: ...using a single voice command for vehicles equipped with phone capability See Defensive Driving on page 9 3 The vehicle has Retained Accessory Power RAP With RAP the audio system can be played even aft...

Page 173: ...ls See Steering Wheel Controls on page 5 3 1 q Favorite Pages Press to scroll backward through the favorite pages 2 Buttons 1 5 Press to select favorite stations Press and hold to save favorite statio...

Page 174: ...to seek the next track Press l and hold to fast forward through a track Release the button to return to playing speed See CD Player on page 7 12 For AM FM or SiriusXM if equipped press l to seek to th...

Page 175: ...the SETTINGS screen icon to display the Settings menu and the following may display Time See Clock Base Radio on page 5 5 or Clock Uplevel Radio on page 5 5 Language Language This will set the displa...

Page 176: ...d The options are Off Low Medium Low Medium Medium High or High Select the desired volume DSP Modes If Equipped This feature has four modes Normal Adjusts the audio to normal mode This provides the be...

Page 177: ...io Settings This option will restore factory radio settings Select Restore Radio Settings A screen displays stating all personalized radio settings will be restored back to the factory settings Select...

Page 178: ...ces the sound between the front and rear speakers EQ Equalizer Turn the MENU knob to highlight Turn the MENU knob to scroll through the options Press the MENU knob to select Press q BACK button to go...

Page 179: ...e favorite lists in any order Up to five stations can be stored in each favorite page and the number of favorites can be set AM FM or SiriusXM If Equipped While on the active source main page such as...

Page 180: ...be in a location where the SiriusXM signal is being blocked When the vehicle is moved into an open area the signal should return XM Radio ID When tuned to station 0 displays the SiriusXM eight digit r...

Page 181: ...Do not scratch the inside surface or damage the lines in the glass If the inside surface is damaged it could interfere with radio reception For proper radio reception the antenna connector needs to b...

Page 182: ...s The labels could get caught in the player Insert only one disc at a time Keep the loading slot free of foreign materials liquids and debris Use a marking pen to label the top of the disc Loading and...

Page 183: ...on Tone Settings Select to adjust Bass Midrange Treble Balance Fade and EQ Equalizer See Tone Settings under AM FM Radio on page 7 7 Auto Volume If equipped this feature adjusts the volume based on th...

Page 184: ...CD R or CD RW Root Directory The root directory is treated as a folder All files contained directly under the root directory are accessed prior to any root directory folders Empty Folders If a root di...

Page 185: ...EQ Modes See EQ Equalizer Settings in AM FM Radio on page 7 7 DSP Modes If equipped this feature adjusts the DSP Modes See DSP Modes in AM FM Radio on page 7 7 Playing from an iPod This feature suppo...

Page 186: ...EQ Modes See EQ Equalizer Settings in AM FM Radio on page 7 7 DSP Modes If equipped this feature adjusts the DSP Modes See DSP Modes in AM FM Radio on page 7 7 Browse iPod Media Use the following to b...

Page 187: ...e 4 and iPad Follow the same instructions as stated earlier for using an iPod Auxiliary Jack The AUX jack is in the center console See Center Console Storage on page 4 2 Possible auxiliary audio sourc...

Page 188: ...ddress book or contact list with the vehicle To minimize driver distraction before driving and with the vehicle parked Become familiar with the features of the cell phone Organize the phone book and c...

Page 189: ...rols g Push to Talk Press to answer incoming calls or start voice recognition c End Call Press to end a call reject a call or cancel an operation Press to mute or unmute the infotainment system Infota...

Page 190: ...or Hands Free Mode To switch between handset mode and hands free mode use the OnStar command transfer call Pairing A Bluetooth enabled cell phone must be paired to the Bluetooth system and then conne...

Page 191: ...PIN is successfully entered the system confirms the pairing process is complete 6 If the phone prompts to accept connection or allow phone book download select always accept and allow The phone book...

Page 192: ...ored on your cell phone to make calls See your cell phone manufacturer s user guide or contact your wireless provider to find out if this feature is supported by your phone If the phone prompts to all...

Page 193: ...Keypad 3 Turn the MENU knob to highlight the first digit and press to select Continue this process through the number To call press the button just below the CALL screen button Accepting or Declining...

Page 194: ...elect the PHONE screen button From the PHONE main menu turn the MENU knob to highlight Active Call and press to select Bluetooth Voice Recognition Using Voice Recognition To use voice recognition pres...

Page 195: ...phone to delete 4 Say the name of the phone to delete Connecting to a Different Phone To connect to a different cell phone the Bluetooth system looks for the next available cell phone in the order in...

Page 196: ...owed by a tone After the last digit has been entered say Store and then follow the directions given by the system to save a name tag for this number Using the Delete Command 1 Press g The system respo...

Page 197: ...h digit is entered the system repeats back the digit it heard followed by a tone If an unwanted number is recognized by the system say Correction at any time to clear the last number To hear all of th...

Page 198: ...erring a Call Audio can be transferred between the Bluetooth system and the cell phone The cell phone must be paired and connected with the Bluetooth system before a call can be transferred The connec...

Page 199: ...Tag During a Call 1 Press g The system responds Ready followed by a tone 2 Say Dial 3 Say the number or name tag to send Clearing the System Unless information is deleted out of the in vehicle Bluetoo...

Page 200: ...0079 It is prohibited to copy decompile disassemble reverse engineer hack manipulate or otherwise make available any technology or software incorporated in receivers compatible with the SiriusXM Satel...

Page 201: ...Compartment Air Filter 8 8 Climate Control Systems The heating cooling and ventilation for the vehicle can be controlled with this system 1 Fan Control 2 A C Air Conditioning 3 Air Delivery Modes 4 D...

Page 202: ...not run and the indicator light may turn off L Recirculation Press to turn on recirculation An indicator light comes on Air is recirculated to quickly cool the inside of the vehicle or prevent outsid...

Page 203: ...8 On Off 9 Rear Window Defogger 10 SYNC Climate Control Influence on eAssist Operation and Fuel Economy If Equipped The climate control system is dependent upon other vehicle systems for heat and powe...

Page 204: ...in warm weather The recirculation light will not come on when automatically controlled Press h to manually select recirculation press it again to select outside air Manual Operation Driver and Passeng...

Page 205: ...and the indicator light may turn off For comfort a c press A C The indicator will turn amber Pressing this button again cancels automatic air conditioning and turns off the air conditioner Press AUTO...

Page 206: ...per region of gridlines on the rear window are antenna lines and are not intended to heat when the defogger is activated If equipped with heated outside rearview mirrors they turn on with the rear win...

Page 207: ...air delivery mode for best comfort If the sensor is covered the automatic climate control system may not work properly Air Vents Center Air Vents Move the thumbwheels 1 left or right to open or close...

Page 208: ...is restricts airflow and may cause damage to the air vents Maintenance Passenger Compartment Air Filter The passenger compartment air filter removes most of the pollen and dust from the air that enter...

Page 209: ...AP 9 24 Shifting Into Park 9 24 Shifting out of Park 9 25 Parking over Things That Burn 9 26 Engine Exhaust Engine Exhaust 9 26 Running the Vehicle While Parked 9 27 Automatic Transmission Automatic T...

Page 210: ...ction Become familiar with the local laws in your area To avoid distracted driving always keep your eyes on the road hands on the wheel and mind on the drive Do not use a phone in demanding driving si...

Page 211: ...ted with drinking and driving is a global tragedy Warning Drinking and then driving is very dangerous Your reflexes perceptions attentiveness and judgment can be affected by even a small amount of alc...

Page 212: ...blem If the steering wheel is turned until it reaches the end of its travel and is held against that position for an extended period of time power steering assist may be reduced If the steering assist...

Page 213: ...nable care suited to existing conditions and by not overdriving those conditions But skids are always possible If the vehicle starts to slide follow these suggestions Ease your foot off the accelerato...

Page 214: ...ear axle temperatures can occur Damage could be caused to the rear axle and would not be covered by the vehicle warranty Do not drive as long or as fast the first time the vehicle is driven on the tra...

Page 215: ...off cruise control Highway Hypnosis Always be alert and pay attention to your surroundings while driving If you become tired or sleepy find a safe place to park the vehicle and rest Other driving tips...

Page 216: ...with salt or sand Drive with caution whatever the condition Accelerate gently so traction is not lost Accelerating too quickly causes the wheels to spin and makes the surface under the tires slick so...

Page 217: ...the vehicle and set the fan speed to the highest setting See Climate Control Systems in the Index For more information about carbon monoxide see Engine Exhaust on page 9 26 To save fuel run the engin...

Page 218: ...r pedal when the transmission is in gear Slowly spinning the wheels in the forward and reverse directions causes a rocking motion that could free the vehicle If that does not get the vehicle out after...

Page 219: ...Information label also shows the tire size of the original equipment tires 3 and the recommended cold tire inflation pressures 4 For more information on tires and inflation see Tires on page 10 42 an...

Page 220: ...the vehicle That weight may not safely exceed the available cargo and luggage load capacity calculated in Step 4 6 If your vehicle will be towing a trailer load from your trailer will be transferred t...

Page 221: ...200 lbs 5 453 kg 1 000 lbs 3 Available Cargo Weight 0 kg 0 lbs Refer to the vehicle s Tire and Loading Information label for specific information about the vehicle s capacity weight and seating posit...

Page 222: ...uld cause loss of control and a crash Overloading can also shorten the life of the vehicle If you put things inside the vehicle like suitcases tools packages or anything else they will go as fast as t...

Page 223: ...inued Caution Continued breaking in guideline every time you get new brake linings Following break in engine speed and load can be gradually increased Ignition Positions Keyless Access The vehicle may...

Page 224: ...ion 3 Come to a complete stop shift to P Park and turn the ignition to OFF On vehicles with an automatic transmission the shift lever must be in P Park to turn the ignition switch to the OFF position...

Page 225: ...l not start in Service Only Mode Press the button again to turn the vehicle off Ignition Positions Key Access The ignition switch has four different positions Caution Using a tool to force the key to...

Page 226: ...cle cannot be pulled over and must be shut off while driving turn the ignition to ACC ACCESSORY 2 ACC ACCESSORY This position provides power to some of the electrical accessories It unlocks the igniti...

Page 227: ...Engine Move the shift lever to P Park or N Neutral The engine will not start in any other position To restart the engine when the vehicle is already moving use N Neutral only Caution Do not try to sh...

Page 228: ...ter five to 10 seconds especially in very cold weather below 0 F or 18 C it could be flooded with too much gasoline Push the accelerator pedal all the way to the floor and hold it there as you hold th...

Page 229: ...prevent cranking motor damage To prevent gear damage this system also prevents cranking if the engine is already running Engine cranking can be stopped by pressing the ENGINE START STOP button a seco...

Page 230: ...ntinue to run until the next auto stop AUTO STOP on the tachometer signifies that the engine is in auto stop mode See Tachometer on page 5 13 When the vehicle is turned off the tachometer will move to...

Page 231: ...sier starting and better fuel economy during engine warm up Plug in the coolant heater at least four hours before starting the vehicle An internal thermostat in the plug end of the cord will prevent e...

Page 232: ...f you can leave the vehicle with the ignition key in your hand the vehicle is in P Park Leaving the Vehicle with the Engine Running Warning It can be dangerous to leave the vehicle with the engine run...

Page 233: ...hift lock release system The shift lock release is designed to Prevent ignition key removal if equipped unless the shift lever is in P Park with the shift lever button fully released Prevent movement...

Page 234: ...th poor ventilation parking garages tunnels deep snow that may block underbody airflow or tail pipes The exhaust smells or sounds strange or different The exhaust system leaks due to corrosion or dama...

Page 235: ...tart the engine because the vehicle cannot move easily Warning It is dangerous to get out of the vehicle if the shift lever is not fully in P Park with the parking brake firmly set The vehicle can rol...

Page 236: ...the vehicle is already moving use N Neutral only Warning Shifting into a drive gear while the engine is running at high speed is dangerous Unless your foot is firmly on the brake pedal the vehicle cou...

Page 237: ...fting and sportier performance You can use this for sport driving or when climbing hills to stay in gear longer or to downshift for more power or engine braking The transmission will only allow you to...

Page 238: ...stop rolling the computer will separately work the brakes at each wheel ABS can change the brake pressure to each wheel as required faster than any driver could This can help you steer around the obs...

Page 239: ...1 Be sure the vehicle is at a complete stop 2 Lift up the EPB switch momentarily The red parking brake status light will flash and then stay on once the EPB is fully applied If the red parking brake...

Page 240: ...s off before driving Automatic EPB Release The EPB will automatically release if the vehicle is running placed into gear and an attempt is made to drive away Avoid rapid acceleration when the EPB is a...

Page 241: ...edal and the vehicle may begin to roll It will not activate if the vehicle is in a drive gear and facing downhill or if the vehicle is facing uphill and in R Reverse HSA will activate on eAssist vehic...

Page 242: ...n sand mud ice or snow See If the Vehicle Is Stuck on page 9 9 and Turning the Systems Off and On later in this section The indicator light for both systems is in the instrument cluster This light wil...

Page 243: ...ent cluster To turn TCS and StabiliTrak on again press and release the g button The Traction Off Light i and StabiliTrak Off Light g in the instrument cluster turn off Adding accessories can affect th...

Page 244: ...ess briefly to set the speed and activate cruise control If cruise control is already active use to decrease vehicle speed Cancel Press to disengage cruise control without erasing the selected set spe...

Page 245: ...r pedal or shortly following the release to override cruise control briefly applying the SET button will result in cruise set to the current vehicle speed Using Cruise Control on Hills How well the cr...

Page 246: ...tability Control on page 9 33 Warning ACC has limited braking ability and may not have time to slow the vehicle down enough to avoid a collision with another vehicle you are following This can occur w...

Page 247: ...is on but not in use it could get set and go into cruise when not desired Keep the cruise control button off when cruise is not being used Select the set speed desired for cruise This is the vehicle...

Page 248: ...wing gap then the vehicle speed will increase to the set speed The speedometer reading can be displayed in either English or metric units See Instrument Cluster on page 5 9 The increment value used de...

Page 249: ...em on page 9 48 Alerting the Driver If ACC is engaged driver action may be required when ACC cannot apply sufficient braking because of approaching a vehicle too rapidly When this condition occurs six...

Page 250: ...e is no traffic or other objects to detect There is a fault in the system A message indicating that the cruise is disengaging will appear on the DIC and the ACC active symbol will not be displayed whe...

Page 251: ...ate that automatic braking will not occur See Vehicle Messages on page 5 30 ACC will resume operation when the accelerator pedal is not being pressed Warning The ACC will not automatically apply the b...

Page 252: ...vehicle ahead symbol will not appear ACC may detect a vehicle that is not in your lane and apply the brakes ACC may occasionally provide an alert and or braking that is considered unnecessary It coul...

Page 253: ...ing System The radar sensor on the front of the vehicle can become blocked by snow ice dirt or mud These areas need to be cleaned for ACC to operate properly For cleaning instructions see Washing the...

Page 254: ...rking or Backing When the vehicle is in R Reverse the Rear Vision Camera RVC Rear Parking Assist and Rear Cross Traffic Alert RCTA if equipped may help the driver to avoid a crash or to reduce crash d...

Page 255: ...65 ft from the left or right side of the vehicle When an object is detected either three beeps sound from the left or right side depending on the direction of the detected vehicle With URPA as the veh...

Page 256: ...Settings and press MENU 2 Select Rear Camera 3 Press Rear Camera Display if equipped Rear Cross Traffic Alert Park Assist Symbols or Guidance Lines and then select OFF or ON Assistance Systems for Dri...

Page 257: ...will not occur unless the FCA system detects a vehicle ahead The vehicle ahead indicator will display green when a vehicle is detected in front Vehicles may not be detected on curves highway exit ramp...

Page 258: ...button press shows the current setting on the DIC Additional button presses will change this setting The chosen setting will remain until it is changed and will affect the timing of both the Collisio...

Page 259: ...ke system and has a detection range of approximately 60 m 197 ft Braking can only occur if a vehicle is detected ahead This is shown by the FCA vehicle ahead indicator being lit See Forward Collision...

Page 260: ...rator pedal if it is safe to do so Automatic Braking can be disabled or reduced through vehicle personalization See the Auto Collision Preparation portion of Collision Detection Systems under Vehicle...

Page 261: ...isplay Right Side Mirror Display When the vehicle is started both outside mirror SBZA displays will briefly come on to indicate the system is operating When the vehicle is moving forward the left or r...

Page 262: ...m is clean the system may need service Take the vehicle to your dealer When SBZA is disabled for any reason other than the driver turning it off the Side Blind Zone Alert On option will not be availab...

Page 263: ...tor on the instrument cluster will come on briefly If LDW is on the LDW indicator will appear green if the system detects a left or right lane marking while the vehicle is traveling at 56 km h 35 mph...

Page 264: ...e clean and maintain optimum vehicle performance we recommend using TOP TIER Detergent Gasolines See www toptiergas com for a list of TOP TIER Detergent Gasolines If the vehicle has a yellow fuel cap...

Page 265: ...gasolines containing MMT See Prohibited Fuels in Recommended Fuel on page 9 56 California Fuel Requirements If the vehicle is certified to meet California Emissions Standards it is designed to operate...

Page 266: ...ns that carry E85 or FlexFuel the U S Department of Energy has an alternative fuel website See www afdc energy gov afdc locator stations E85 or FlexFuel should meet ASTM Specification D 5798 or CAN CG...

Page 267: ...l and is more likely in hot weather Open the fuel cap slowly and wait for any hiss noise to stop then unscrew the cap all the way The fuel cap is behind the fuel door on the vehicle s passenger side T...

Page 268: ...ndicator Lamp on page 5 17 Filling a Portable Fuel Container Warning Filling a portable fuel container while it is in the vehicle can cause fuel vapors that can ignite either by static electricity or...

Page 269: ...gine axle or other parts Then during the first 800 km 500 mi of trailer towing do not drive over 80 km h 50 mph and do not make starts at full throttle Vehicles can tow in D Drive Shift the transmissi...

Page 270: ...tion will not accelerate as quickly and is longer so it is necessary to go much farther beyond the passed vehicle before returning to the lane Backing Up Hold the bottom of the steering wheel with one...

Page 271: ...If something goes wrong the rig could start to move People can be injured and both the vehicle and the trailer can be damaged When possible always park the rig on a flat surface If parking the rig on...

Page 272: ...amount of tongue weight the vehicle can carry See Weight of the Trailer Tongue later in this section Maximum trailer weight is calculated assuming only the driver is in the tow vehicle and it has all...

Page 273: ...s not intended for hitches Do not attach rental hitches or other bumper type hitches to it Use only a frame mounted hitch that does not attach to the bumper Will any holes be made in the body of the v...

Page 274: ...cause components to not work and would not be covered by the warranty Always check with your dealer before adding electrical equipment Add on equipment can drain the vehicle s 12 volt battery even if...

Page 275: ...matic Transmission Shift Lock Control Function Check 10 28 Ignition Transmission Lock Check 10 29 Park Brake and P Park Mechanism Check 10 29 Wiper Blade Replacement 10 29 Headlamp Aiming Headlamp Aim...

Page 276: ...f a Tire Goes Flat 10 63 Tire Changing 10 65 Compact Spare Tire 10 70 Jump Starting Jump Starting On board with eAssist Only 10 71 Jump Starting with or without eAssist 10 72 Towing the Vehicle Towing...

Page 277: ...lity and electronic systems like antilock brakes traction control and stability control These accessories or modifications could even cause malfunction or damage not covered by the vehicle warranty Da...

Page 278: ...the vehicle than this manual can To order the proper service manual see Service Publications Ordering Information on page 13 11 This vehicle has an airbag system Before attempting to do your own serv...

Page 279: ...handle The handle is under the front edge of the hood near the center Push the handle to the right and at the same time raise the hood To close the hood 1 Before closing the hood be sure all the fille...

Page 280: ...Black plate 6 1 Chevrolet Impala Owner Manual GMNA Localizing U S Canada 5772216 2014 2nd crc 5 14 13 10 6 Vehicle Care Engine Compartment Overview 2 4L L4 Engine...

Page 281: ...e Engine Oil on page 10 11 5 Engine Oil Fill Cap See Engine Oil on page 10 11 6 High Voltage Cable Orange Color 7 Transmission Fluid Cap See Automatic Transmission Fluid on page 10 15 8 Brake Fluid Re...

Page 282: ...Black plate 8 1 Chevrolet Impala Owner Manual GMNA Localizing U S Canada 5772216 2014 2nd crc 5 14 13 10 8 Vehicle Care 2 5L L4 Engine...

Page 283: ...See Engine Oil on page 10 11 5 Engine Cooling Fans Out of View See Cooling System on page 10 18 6 Transmission Fluid Cap See Automatic Transmission Fluid on page 10 15 7 Brake Fluid Reservoir See Brak...

Page 284: ...Black plate 10 1 Chevrolet Impala Owner Manual GMNA Localizing U S Canada 5772216 2014 2nd crc 5 14 13 10 10 Vehicle Care 3 6L V6 Engine...

Page 285: ...ne oil approved to the proper specification and of the proper viscosity grade See Selecting the Right Engine Oil in this section Check the engine oil level regularly and maintain the proper oil level...

Page 286: ...u have an oil level above the operating range i e the engine has so much oil that the oil level gets above the upper mark that shows the proper operating range the engine could be damaged You should d...

Page 287: ...rrect specification See Specification earlier in this section for more information Engine Oil Additives Engine Oil Flushes Do not add anything to the oil The recommended oils with the dexos specificat...

Page 288: ...e system must be reset Your dealer has trained service people who will perform this work and reset the system It is also important to check the oil regularly over the course of an oil drain interval a...

Page 289: ...ice department Contact your dealer for additional information or the procedure can be found in the service manual To purchase a service manual see Service Publications Ordering Information on page 13...

Page 290: ...ndary air hose 2 if equipped 4 Disconnect the outlet duct by loosening the air duct clamp 3 5 Disconnect the electrical connector 4 6 Lift the filter cover housing away from the engine air cleaner fil...

Page 291: ...ect or replace the engine air cleaner filter 1 Open the hood See Hood on page 10 4 2 Remove the screws 1 on top of the engine air cleaner filter housing 3 Disconnect the secondary air hose 2 if equipp...

Page 292: ...get into the engine which could damage it Always have the air cleaner filter in place when you are driving Cooling System The cooling system allows the engine to maintain the correct working temperat...

Page 293: ...e all coolant That could cause an engine fire and you could be burned Get any leak fixed before you drive the vehicle Caution Using coolant other than DEX COOL can cause premature engine heater core o...

Page 294: ...ts against rust and corrosion Will not damage aluminum parts Help keep the proper engine temperature Caution If improper coolant mixture inhibitors or additives are used in the vehicle cooling system...

Page 295: ...X COOL coolant at the coolant surge tank but be sure the cooling system including the coolant surge tank pressure cap is cool before you do it Warning Steam and scalding liquids from a hot cooling sys...

Page 296: ...cated level mark 5 Replace the pressure cap tightly Check the level in the coolant surge tank when the cooling system has cooled down If the coolant is not at the proper level repeat Steps 1 3 and rei...

Page 297: ...y Stops after high speed driving Idles for long periods in traffic Tows a trailer If the overheat warning displays with no sign of steam 1 Turn the air conditioning off 2 Turn the heater on to the hig...

Page 298: ...ded be sure to read the manufacturer s instructions before use If operating the vehicle in an area where the temperature may fall below freezing use a fluid that has sufficient protection against free...

Page 299: ...rake pads for wear and evenly tighten wheel nuts in the proper sequence to torque specifications See Capacities and Specifications on page 12 2 Brake linings should always be replaced as complete axle...

Page 300: ...eak If fluid is added when the linings are worn there will be too much fluid when new brake linings are installed Add or remove brake fluid as necessary only when work is done on the brake hydraulic s...

Page 301: ...to the replacement number on the original battery label when a new standard 12 volt battery is needed eAssist vehicles also have a high voltage battery Only a trained service technician with the prop...

Page 302: ...nly If the vehicle moves you or others could be injured 1 Before starting this check be sure there is enough room around the vehicle 2 Firmly apply both the parking brake and the regular brake Do not...

Page 303: ...gins to roll Be ready to apply the regular brake at once should the vehicle begin to move Park on a fairly steep hill with the vehicle facing downhill Keeping your foot on the regular brake set the pa...

Page 304: ...iper blade 1 Pull the wiper assembly away from the windshield 2 Lift up on the latch in the middle of the wiper blade where the wiper arm attaches 3 With the latch open pull the wiper blade down towar...

Page 305: ...tem operates at a very high voltage If you try to service any of the system components you could be seriously injured Have your dealer or a qualified technician service them The vehicle may have HID h...

Page 306: ...einstall the windshield washer bottle filler neck by firmly pushing it straight into the bottle Ensure that the filler neck clip engages into the underhood electrical center retainer Uplevel Headlamp...

Page 307: ...es into the underhood electrical center retainer Taillamps Turn Signal Stoplamps and Back Up Lamps Trunk Deck Inboard Taillamp 1 Open the trunk See Trunk on page 2 14 2 Remove the push pins and pull b...

Page 308: ...Remove the bulb from the socket by turning the bulb counterclockwise one quarter turn and pulling it straight out 5 Install a new bulb into the socket 6 Install the bulb socket into the taillamp assem...

Page 309: ...fied by labels Do not remove open take apart or modify these components High voltage cable or wiring has orange covering Do not probe tamper with cut or modify high voltage cable or wiring Electrical...

Page 310: ...snow or ice be sure to get it fixed Fuses The wiring circuits in the vehicle are protected from short circuits by fuses This greatly reduces the chance of damage caused by electrical problems To check...

Page 311: ...Black plate 37 1 Chevrolet Impala Owner Manual GMNA Localizing U S Canada 5772216 2014 2nd crc 5 14 13 Vehicle Care 10 37...

Page 312: ...14 SAIR Solenoid Mini Fuses Usage 15 MGU Coolant Pump eAssist 16 Aero Shutter eAssist Ignition 17 Seat Cooling Fans Heated Steering Wheel 19 Aero Shutter 23 Adaptive Cruise Control Power Pack eAssist...

Page 313: ...id eAssist 71 Memory Seat J Case Fuses Usage 6 Front Wiper 12 Starter 21 Rear Power Window 22 Sunroof 24 Front Power Window 25 Accessory Relay 26 Antilock Brake System Pump 27 Electric Parking Brake 2...

Page 314: ...edge of the bin to unlatch it 2 Press in on the sides of the bin to release it from the instrument panel 3 Pivot the door downward allowing it to hang from the instrument panel 4 To close the bin swi...

Page 315: ...Forward Console Rear 8 Trunk Release Brake Pedal Apply Keyless Start Indicators Hazard Switch Illumination CHMSL Brake Relay Sidemarker Lamps Washer Relay Run Crank Relay 9 Trunk Lamp Right Low Beam...

Page 316: ...e to get service For additional information refer to the tire manufacturer Warning Poorly maintained and improperly used tires are dangerous Overloading the tires can cause overheating as a result of...

Page 317: ...ecification code molded onto the sidewall Original equipment all season tires can be identified by the last two characters of this TPC code which will be MS Consider installing winter tires on the veh...

Page 318: ...ce covered roads is expected See Winter Tires on page 10 43 Tire Sidewall Labeling Useful information about a tire is molded into its sidewall The examples show a typical passenger vehicle tire and a...

Page 319: ...treadwear traction and temperature resistance For more information see Uniform Tire Quality Grading on page 10 60 7 Maximum Cold Inflation Load Limit Maximum load that can be carried and the maximum p...

Page 320: ...onto the sidewall GM s TPC specifications meet or exceed all federal safety guidelines Tire Designations Tire Size The following is an example of a typical passenger vehicle tire size 1 Passenger P M...

Page 321: ...etween the plies and the tread Cords may be made from steel or other reinforcing materials Bead The tire bead contains steel wires wrapped by steel cords that hold the tire onto the rim Bias Ply Tire...

Page 322: ...g The load rating for a tire at the maximum permissible inflation pressure for that tire Maximum Loaded Vehicle Weight The sum of curb weight accessory weight vehicle capacity weight and production op...

Page 323: ...en only 1 6 mm 1 16 in of tread remains See When It Is Time for New Tires on page 10 57 UTQGS Uniform Tire Quality Grading Standards A tire information system that provides consumers with ratings for...

Page 324: ...icle indicates the original equipment tires and the correct cold tire inflation pressures The recommended pressure is the minimum air pressure needed to support the vehicle s maximum load carrying cap...

Page 325: ...ld have a crash and you or others could be killed Some high speed rated tires require inflation pressure adjustment for high speed operation When speed limits and road conditions are such that a vehic...

Page 326: ...nation of the TPMS low tire pressure telltale Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating properly The TPMS malfunction indicator...

Page 327: ...iver Information Center DIC on page 5 27 The low tire pressure warning light may come on in cool weather when the vehicle is first started and then turn off as the vehicle is driven This could be an e...

Page 328: ...s See TPMS Sensor Matching Process later in this section One or more TPMS sensors are missing or damaged The malfunction light and the DIC message should go off when the TPMS sensors are installed and...

Page 329: ...ring wheel to scroll to the Tire Pressure screen under the DIC info page 5 Press and hold the V Set Reset button located in the center of the DIC controls The horn sounds twice to signal the receiver...

Page 330: ...ll because of the size or location of the damage Tire Rotation Tires should be rotated every 12 000 km 7 500 mi See Maintenance Schedule on page 11 2 Tires are rotated to achieve a uniform wear for al...

Page 331: ...per or wire brush later to remove all rust or dirt Lightly coat the center of the wheel hub with wheel bearing grease after a wheel change or tire rotation to prevent corrosion or rust build up Do not...

Page 332: ...and matched specific tires for the vehicle The original equipment tires installed were designed to meet General Motors Tire Performance Criteria Specification TPC Spec system rating When replacement t...

Page 333: ...ias ply tires on the vehicle may cause the wheel rim flanges to develop cracks after many miles of driving A tire and or wheel could fail suddenly and cause a crash Use only radial ply tires with the...

Page 334: ...dth For example Treadwear 200 Traction AA Temperature A The following information relates to the system developed by the United States National Highway Traffic Safety Administration NHTSA which grades...

Page 335: ...tion of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel Sustained high temperature can cause the material of the tire to dege...

Page 336: ...and be mounted the same way as the one it replaces Replace wheels wheel bolts wheel nuts or Tire Pressure Monitor System TPMS sensors with new GM original equipment parts Warning Using the wrong repl...

Page 337: ...wout here are a few tips about what to expect and what to do If a front tire fails the flat tire creates a drag that pulls the vehicle toward that side Take your foot off the accelerator pedal and gri...

Page 338: ...arning Changing a tire can be dangerous The vehicle can slip off the jack and roll over or fall causing injury or death Find a level place to change the tire To help prevent the vehicle from moving 1...

Page 339: ...stored below the spare tire Remove them from their container and place them near the tire being changed To make removal easier for eAssist models tilt the spare tire up and remove the jack and tools...

Page 340: ...improperly positioned can damage the vehicle and even make the vehicle fall To help avoid personal injury and vehicle damage be sure to fit the jack lift head into the proper location before raising...

Page 341: ...h on the bottom edge of the body side The jack must not be used in any other position 10 Raise the vehicle by turning the jack handle clockwise Raise the vehicle far enough off the ground so there is...

Page 342: ...t the hub 16 Lower the vehicle by turning the jack handle counterclockwise Warning Wheel nuts that are improperly or incorrectly tightened can cause the wheels to become loose or come off The wheel nu...

Page 343: ...of a turn Caution Wheel covers will not fit on the vehicle s compact spare If you try to put a wheel cover on the compact spare the cover or the spare could be damaged Storing a Flat or Spare Tire and...

Page 344: ...mporary use only The vehicle will perform differently with the spare tire installed and it is recommended that the vehicle speed be limited to 80 km h 50 mph To conserve the tread of the spare tire ha...

Page 345: ...UN position and proceed as follows 1 Press o then scroll w or x until the Settings menu displays 2 Press V to enter the Settings menu 3 Press p then scroll w or x until Jump Start displays 4 Press V t...

Page 346: ...vel power capability or an issue with the eAssist system In these cases the display will not be available because of the power issue or the DIC will display JUMP START DISABLED SEE OWNERS MANUAL Jump...

Page 347: ...nd post is on the driver side shock tower These locations are used instead of a direct connection to the battery 1 Jump Start Positive Terminal 2 Jump Start Negative Grounding Post 1 Check the other v...

Page 348: ...is and some have been blinded Use a flashlight if you need more light Be sure the battery has enough water You do not need to add water to the battery installed in your new vehicle But if a battery ha...

Page 349: ...removed in the wrong order electrical shorting may occur and damage the vehicle The repairs would not be covered by the vehicle warranty Always connect and remove the jumper cables in the correct ord...

Page 350: ...icle with two wheels on the ground and two wheels up on a device known as a dolly Here are some important things to consider before recreational vehicle towing What is the towing capacity of the towin...

Page 351: ...e vehicle to the dolly Caution Towing the vehicle from the rear could damage it Also repairs would not be covered by the vehicle warranty Never have the vehicle towed from the rear Appearance Care Ext...

Page 352: ...th the car wash equipment Rinse the vehicle well before washing and after to remove all cleaning agents completely If they are allowed to dry on the surface they could stain Dry the finish with a soft...

Page 353: ...ution approved for aluminum Some cleaners are highly acidic or contain alkaline substances and can damage the moldings Always dilute a concentrated cleaner according to the manufacturer s instructions...

Page 354: ...he windshield with glass cleaner Clean rubber blades using lint free cloth or paper towel soaked with windshield washer fluid or a mild detergent Wash the windshield thoroughly when cleaning the blade...

Page 355: ...ls After rinsing thoroughly with clean water dry with a soft clean towel A wax may then be applied Caution Chrome wheels and other chrome trim may be damaged if the vehicle is not washed after driving...

Page 356: ...Quickly repair minor chips and scratches with touch up materials available from your dealer to avoid corrosion Larger areas of finish damage can be corrected in your dealer s body and paint shop Chem...

Page 357: ...concentrated soap solution will leave a residue that creates streaks and attracts dirt Do not use solutions that contain strong or caustic soap Do not heavily saturate the upholstery when cleaning Do...

Page 358: ...a until there is no longer any color transfer from the soil to the cleaning cloth 5 If the soil is not completely removed use a mild soap solution followed only by plain water If the soil is not compl...

Page 359: ...ese solvents can permanently change the appearance and feel of leather or soft trim and are not recommended Do not use cleaners that increase gloss especially on the instrument panel Reflected glare c...

Page 360: ...r mats need replacing it is recommended that GM certified floor mats be purchased Non GM floor mats may not fit properly and may interfere with the pedals Always check that the floor mats do not inter...

Page 361: ...s trained technicians who can perform required maintenance using genuine replacement parts They have up to date tools and equipment for fast and accurate diagnostics Many dealers have extended evening...

Page 362: ...d for high speed or competitive driving Used for taxi police or delivery service Refer to the information in the Maintenance Schedule Additional Required Services Severe chart Warning Performing maint...

Page 363: ...olant on page 10 19 Check windshield washer fluid level See Washer Fluid on page 10 24 Visually inspect windshield wiper blades for wear cracking or contamination See Exterior Care on page 10 77 Repla...

Page 364: ...29 Check parking brake and automatic transmission park mechanism See Park Brake and P Park Mechanism Check on page 10 29 Check accelerator pedal for damage high effort or binding Replace if needed Vis...

Page 365: ...180000km 112 500m i 192000km 120 000m i 204000km 127 500m i 216000km 135 000m i 228000km 142 500m i 240000km 150 000m i Rotate tires and perform Required Services Check engine oil level and oil life p...

Page 366: ...areas with high dust levels Replacement may also be needed if there is a reduction in air flow excessive window fogging or odors 2 Check all fuel and vapor lines and hoses for proper hook up routing a...

Page 367: ...180000km 112 500m i 192000km 120 000m i 204000km 127 500m i 216000km 135 000m i 228000km 142 500m i 240000km 150 000m i Rotate tires and perform Required Services Check engine oil level and oil life p...

Page 368: ...dow fogging or odors 2 Check all fuel and vapor lines and hoses for proper hook up routing and condition 3 Or every four years whichever comes first If driving in dusty conditions inspect the air filt...

Page 369: ...t the vehicle maintain a battery with full cranking power Trained dealer technicians have the diagnostic equipment to test the battery and ensure that the connections and cables are corrosion free Bel...

Page 370: ...nger stopping distance or uneven tire wear As part of the multi point inspection trained dealer technicians can visually inspect the shocks and struts for signs of leaking blown seals or damage and ca...

Page 371: ...has the required equipment to ensure proper wheel alignment Windshield For safety appearance and the best viewing keep the windshield clean and clear Signs of damage include scratches cracks and chip...

Page 372: ...ake Fluid GM Part No 19299818 in Canada 19299819 Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements Automatic Transmission DEXRON VI Automatic Tran...

Page 373: ...your dealer Part GM Part Number ACDelco Part Number Engine Air Cleaner Filter 2 4L L4 Engine 55560894 A3128C 2 5L L4 Engine 20972654 A3174C 3 6L V6 Engine 22753242 A3176C Engine Oil Filter 2 4L L4 En...

Page 374: ...ala Owner Manual GMNA Localizing U S Canada 5772216 2014 2nd crc 5 14 13 11 14 Service and Maintenance Part GM Part Number ACDelco Part Number Wiper Blades Driver Side 60 cm 23 6 in 92231676 Passenger...

Page 375: ...4 13 Service and Maintenance 11 15 Maintenance Records After the scheduled services are performed record the date odometer reading who performed the service and the type of services performed in the b...

Page 376: ...Black plate 16 1 Chevrolet Impala Owner Manual GMNA Localizing U S Canada 5772216 2014 2nd crc 5 14 13 11 16 Service and Maintenance Date Odometer Reading Serviced By Services Performed...

Page 377: ...Black plate 17 1 Chevrolet Impala Owner Manual GMNA Localizing U S Canada 5772216 2014 2nd crc 5 14 13 Service and Maintenance 11 17 Date Odometer Reading Serviced By Services Performed...

Page 378: ...Black plate 18 1 Chevrolet Impala Owner Manual GMNA Localizing U S Canada 5772216 2014 2nd crc 5 14 13 11 18 Service and Maintenance Date Odometer Reading Serviced By Services Performed...

Page 379: ...seen through the windshield from outside The VIN also appears on the Vehicle Certification and Service Parts labels and certificates of title and registration Engine Identification The eighth characte...

Page 380: ...English Air Conditioning Refrigerant For the air conditioning system refrigerant type and charge amount see the refrigerant label under the hood See your dealer for more information Engine Cooling Sys...

Page 381: ...V6 Engine 70 0 L 18 5 gal Wheel Nut Torque 150 Y 110 lb ft All capacities are approximate When adding be sure to fill to the approximate level as recommended in this manual Recheck fluid level after f...

Page 382: ...r Manual GMNA Localizing U S Canada 5772216 2014 2nd crc 5 14 13 12 4 Technical Data Engine Drive Belt Routing 2 4L L4 Engine Belt removal and installation requires special tools See your dealer for s...

Page 383: ...hicle Data Recording and Privacy Vehicle Data Recording and Privacy 13 13 Event Data Recorders 13 14 OnStar 13 14 Infotainment System 13 15 Radio Frequency Identification RFID 13 15 Radio Frequency St...

Page 384: ...mpletely satisfied with the new vehicle However if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two you can file with the Better Business Bureau BBB Auto...

Page 385: ...ur impartial program offers advantages over courts in most jurisdictions because it is informal quick and free of charge For further information concerning eligibility in the Canadian Motor Vehicle Ar...

Page 386: ...evrolet com The Chevrolet online owner experience is a one stop resource that allows interaction with Chevrolet and keeps important vehicle specific information in one place Membership Benefits E Vehi...

Page 387: ...am is available to qualified applicants for cost reimbursement of eligible aftermarket adaptive equipment required for the vehicle such as hand controls or a wheelchair scooter lift for the vehicle Fo...

Page 388: ...is made many times Services Provided Emergency Fuel Delivery Delivery of enough fuel for the vehicle to get to the nearest service station Lock Out Service Service to unlock the vehicle if you are loc...

Page 389: ...er any cost for parts and labor for repairs not covered by the warranty are the owner responsibility Scheduling Service Appointments When the vehicle requires warranty service contact your dealer and...

Page 390: ...sed instead of your dealer s shuttle service the expense must be supported by original receipts and can only be up to the maximum amount allowed by GM for shuttle service In addition for U S customers...

Page 391: ...hicle s designed appearance durability and safety are preserved The use of Genuine GM parts can help maintain the GM New Vehicle Limited Warranty Recycled original equipment parts may also be used for...

Page 392: ...rance that ensures repairs with Genuine GM Original Equipment Manufacturer OEM parts or Genuine Manufacturer replacement parts Read the lease carefully as you may be charged at the end of the lease fo...

Page 393: ...full cost If another party s insurance company is paying for the repairs you are not obligated to accept a repair valuation based on that insurance company s collision policy repair limits as you have...

Page 394: ...ting Safety Defects Reporting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death you should immediate...

Page 395: ...2 5170 In Canada call 1 800 263 3777 English or 1 800 263 7854 French or write General Motors of Canada Limited Customer Care Centre Mail Code CA1 163 005 1908 Colonel Sam Drive Oshawa Ontario L1H 8P7...

Page 396: ...r age and crash location are recorded However other parties such as law enforcement could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigat...

Page 397: ...ell as in connection with conveniences such as Remote Keyless Entry RKE transmitters for remote door locking unlocking and starting and in vehicle transmitters for garage door openers RFID technology...

Page 398: ...Black plate 16 1 Chevrolet Impala Owner Manual GMNA Localizing U S Canada 5772216 2014 2nd crc 5 14 13 13 16 Customer Information 2 NOTES...

Page 399: ...atus light is next to the OnStar buttons If the status light is Solid Green System is ready Flashing Green On a call Red Indicates a problem Press Q or call 1 888 4 ONSTAR 1 888 466 7827 to speak to a...

Page 400: ...ersonnel The Advisor is also trained to offer critical assistance in emergency situations Security OnStar provides services like Stolen Vehicle Assistance Remote Ignition Block and Roadside Assistance...

Page 401: ...responds with OnStar ready then a tone Other Navigation Services Available from OnStar OnStar eNav Allows subscribers to send destinations from MapQuest com to their Turn by Turn Navigation or screen...

Page 402: ...ress System responds OnStar Ready followed by a tone 2 Say Call System responds Please say the name or number to call 3 Say 911 without pausing System responds 911 4 Say Call System responds OK dialin...

Page 403: ...anged OnStar may send a voice message to the vehicle requesting updated account information Reactivation for Subsequent Owners Press Q and follow the prompts to speak to an Advisor as soon as possible...

Page 404: ...amming See Radio Frequency Statement on page 13 15 Services for People with Disabilities Advisors provide services to help subscribers with physical disabilities and medical conditions Press Q for hel...

Page 405: ...very dense trees If GPS signals are not available the OnStar system should still operate to call OnStar However OnStar could have difficulty identifying the exact location In emergency situations OnS...

Page 406: ...re Below are the notices and licenses associated with this software libcurl COPYRIGHT AND PERMISSION NOTICE Copyright c 1996 2010 Daniel Stenberg daniel haxx se All rights reserved Permission to use c...

Page 407: ...g out of the use of or inability to use this software Permission is granted to anyone to use this software for any purpose including commercial applications and to alter it and redistribute it freely...

Page 408: ...ip without the explicit permission of Info ZIP Such altered versions are further prohibited from misrepresentative use of the Zip Bugs or Info ZIP e mail addresses or of the Info ZIP URL s 4 Info ZIP...

Page 409: ...Inflate 3 24 Where Are the Airbags 3 22 Airbags Adding Equipment to the Vehicle 3 32 Passenger Status Indicator 5 16 Readiness Light 5 15 Servicing Airbag Equipped Vehicles 3 32 System Check 3 20 Ala...

Page 410: ...10 31 License Plate Lamps 10 34 Taillamps Turn Signal Stoplamps and Back up Lamps 10 33 Buying New Tires 10 58 C Calibration 5 5 California Fuel Requirements 9 57 Perchlorate Materials Requirements 1...

Page 411: ...r Assistance 13 4 Offices 13 3 Text Telephone TTY Users 13 4 Customer Information Service Publications Ordering Information 13 11 Customer Satisfaction Procedure 13 1 D Damage Repair Collision 13 9 Da...

Page 412: ...auge 5 14 Cooling System 10 18 Cooling System Messages 5 33 Drive Belt Routing 12 4 Exhaust 9 26 Heater 9 23 Oil Life System 10 14 Oil Messages 5 33 Overheated Protection Operating Mode 10 24 Overheat...

Page 413: ...2 Warning Lights and Indicators 5 8 General Information Service and Maintenance 11 1 Towing 9 61 Vehicle Care 10 2 Glove Box 4 2 GM Mobility Reimbursement Program 13 5 H Halogen Bulbs 10 31 Hazard War...

Page 414: ...p Starting 10 71 10 72 K Key and Lock Messages 5 34 Keyless Entry Remote RKE System 2 3 Keys 2 1 L Labeling Tire Sidewall 10 44 Lamps Courtesy 6 4 Daytime Running DRL 6 2 Dome 6 4 Exterior Controls 6...

Page 415: ...rs for Children LATCH System 3 41 Lumbar Adjustment 3 6 Front Seats 3 6 M Maintenance Records 11 15 Maintenance Schedule Recommended Fluids and Lubricants 11 12 Malfunction Indicator Lamp 5 17 Manual...

Page 416: ...s 14 3 OnStar Diagnostics 14 5 OnStar Emergency 14 2 OnStar Navigation 14 2 OnStar Overview 14 1 OnStar Security 14 2 Ordering Service Publications 13 11 Outlets Power 5 6 Overheated Engine Protection...

Page 417: ...uel 9 56 Recommended Fluids and Lubricants 11 12 Records Maintenance 11 15 Recreational Vehicle Towing 10 76 Reimbursement Program GM Mobility 13 5 Remote Keyless Entry RKE System 2 2 2 3 Remote Vehic...

Page 418: ...hild Restraints 3 48 3 51 Security Light 5 25 Messages 5 37 OnStar 14 2 Vehicle 2 16 Vehicle Alarm 2 16 Service Accessories and Modifications 10 3 Doing Your Own Work 10 3 Engine Soon Light 5 17 Maint...

Page 419: ...Theft Deterrent Systems 2 17 2 18 Immobilizer 2 17 Time 5 5 Tires Buying New Tires 10 58 Chains 10 63 Changing 10 65 Compact Spare 10 70 Designations 10 46 Different Size 10 59 If a Tire Goes Flat 10...

Page 420: ...Alarm System 2 16 Canadian Owners iii Control 9 3 Identification Number VIN 12 1 Load Limits 9 10 Messages 5 30 Personalization 5 40 Reminder Messages 5 39 Remote Start 2 9 Security 2 16 Speed Message...

Page 421: ...olet Impala Owner Manual GMNA Localizing U S Canada 5772216 2014 2nd crc 5 14 13 INDEX i 13 Windshield Wiper Washer 5 4 Winter Driving 9 8 Winter Tires 10 43 Wiper Blade Replacement 10 29 Wiring High...

Page 422: ...Black plate 14 1 Chevrolet Impala Owner Manual GMNA Localizing U S Canada 5772216 2014 2nd crc 5 14 13 i 14 INDEX 2 NOTES...

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Chevrolet Impala 2014, Owner'S Manual

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