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Customer Assistance and Information ...............7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-3
Customer Assistance for Text Telephone
(TTY) Users ...............................................7-4
Customer Assistance Offices ............................7-4
GM Mobility Program for Persons with
Disabilities ..................................................7-5
Roadside Assistance Program ..........................7-6
Courtesy Transportation ...................................7-7
Vehicle Data Collection and Event Data
Records .....................................................7-9
Reporting Safety Defects ................................7-10
Reporting Safety Defects to the United States
Government ..............................................7-10
Reporting Safety Defects to the Canadian
Government ..............................................7-11
Reporting Safety Defects to General Motors .....7-11
Service Publications Ordering Information .........7-11
Section 7
Customer Assistance and Information
7-1
Summary of Contents for 2004 Astro
Page 5: ...These are some examples of symbols you may find on your vehicle v ...
Page 6: ...Model Reference This manual covers these models Cargo Van Passenger Van vi ...
Page 21: ...Put someone on it Get it up to speed Then stop the vehicle The rider doesn t stop 1 15 ...
Page 78: ... NOTES 1 72 ...
Page 120: ... NOTES 2 42 ...
Page 122: ...Instrument Panel Overview 3 2 ...
Page 226: ...Engine Compartment Overview When you open the hood this is what you will see 5 12 ...
Page 319: ...Engine Drive Belt Routing 5 105 ...
Page 320: ... NOTES 5 106 ...
Page 353: ...Maintenance Record cont d Date Odometer Reading Serviced By Maintenance Record 6 33 ...
Page 354: ...Maintenance Record cont d Date Odometer Reading Serviced By Maintenance Record 6 34 ...