USER GUIDE
Cherry Mobile
D16i
6)
Cannot connect to a network
Move into an area of better coverage.
Contact your local network service provider.
Try to manually select a network.
7)
SIM error
Make sure that SIM card is positioned correctly.
You may be in an out of coverage or weak signal area. . Check the coverage of your local
network service provider.
Move near a window.
Make sure that the chip in the SIM card is not damaged or scratched.
8)
Cannot make calls
Make sure that the number you dialed is available and the dial key has been pressed.
Use full national area code.
When abroad, use an international access code.
9)
Cannot receive calls
Make sure that your phone is connected to a network (Check if the network is busy or invalid).
Check the call diverts settings.
Check the incoming call barring settings.
10)
The caller’s number is not displayed
Contact your local network service provider.
The caller has withheld his/her number.
11)
Entries cannot be made in Phonebook.
The Phonebook is full. Delete some records.
12)
The caller cannot leave a voicemail message
Contact your local network service provider.
Make sure that the voice mail number you have saved is correct.
If the network is busy, try again later.
13)
Messages cannot be sent/received
Delete some old or saved messages.
Contact your local network service provider to check your service center number.