USER GUIDE
Cherry Mobile
D16i
Cherry Zone
Cherry Zone is the shortcut to the mobile site of Cherry Mobile. GPRS connection charges may apply.
To learn more, please refer to the Cherry Zone User Guide.
Troubleshooting
If problems occur when using the phone, you can first try these solutions:
Switch off your mobile phone to optimize its performance.
It is recommended to fully charge your battery to get a better performance.
Avoid storing too much data in the phone, as doing so may affect its performance.
1)
Phone cannot switch on
Press and hold the end key until image appears on the display.
Check the battery charge level.
Check the battery contacts. Remove and insert the battery then switch your phone on again.
2)
Phone does not respond for several minutes
Press and hold the end key.
Remove and insert the battery, then switch your phone on again.
3)
The phone switches off
Check if the keypad is locked when left unused.
Check the battery charge level.
Check if the “Auto Power Off” feature has been turned on.
4)
The battery won’t charge
Make sure the battery is not fully discharged.
Make sure that the battery is inserted correctly.
Only use Cherry Mobile approved batteries and chargers.
The charger connector is not properly connected to the mobile phone.
Note that charger can be connected only after the battery is inserted.
5)
Standby time is too short
The standby time has something to do with the system settings of your local network service
provider. Switch your phone off in weak signal area.
Replace the battery.