RETURN PROCEDURE DECORATIVE FIREPLACES
DESIGN
All our fireplaces are guaranteed for 2 years parts and labor. If
during this period there were a malfunction of your product, please
follow the return procedure below (if baught in France) or contact your dealer if baught in any other
European countries :
- Above all else, call customer service at 0951 634 467
to determine the cause of the problem and the solution to.
- Package the defective chimney in its original packaging.
Make sure it is properly protected (especially at the
corners).
- Attach to the original parcel receipt by circling the date
purchase (no photocopies will be accepted) and the name and
the return address of the recipient.
- Send it at your expense, to: EFYDIS 4 allée de l’olivet 07300 Saint Jean de Muzols
- We will repair or replace your defective fireplace
and return it to you at our expense at the adress
mentioned with the package (address in France).
- We will also return the receipt, dated and
buffered to revalidate the warranty.
If you have questions or comments, please contact us at
[email protected] or www.cheminarte.com or call 0951 634 467 (local call rate).