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Electric Kettle

TROUBLESHOOTING

Problem

Cause

Solution

LED

Plug not properly 

connected to 

outlet 

Damage to plug 

or socket

Kettle bottom 

and power base 

not properly 

connected

Inspect and 

adjust

Boiling water 

overflow

Water filled past 

Max line

Pour out water 

to below the Max 

line

Sediment in kettle Water is too hard

Clean the kettle 

regularly

Kettle not heating

1. Fault inside 

PCBA

2. Fault on 

temperature 

control device or 

heating device

Call for service

Kettle doesn’t 

turn off after 

boiling

Fault on 

temperature 

control device

Call for service

ON/OFF switch

Inspect and 

adjust, if possible. 

Call for service

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