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RJ Brands, LLC d/b/a Chefman
®
offers a limited 1-year Warranty
(the “Warranty”) available on sales through authorized distributors and
retailers only. Please note that this Warranty becomes valid from the date
of initial retail purchase and that the Warranty is non-transferable and
applies only to the original purchaser.
This Warranty is void without proof of purchase within the United States and
Canada. Please be aware that this Warranty supersedes all other warranties
and constitutes the entire agreement between the consumer and Chefman
®
.
Any changes to the Terms and Conditions of this Warranty must be in
writing, signed by a representative of Chefman
®
. No other party has the right
or ability to alter or change the Terms and Conditions of this Warranty.
We may ask you to please submit, via email, photos and/or video of the issue
you are experiencing. This is to help us better assess the matter and possibly
offer a quick fix. Photos and/or video may also be required to determine
warranty eligibility.
We encourage you to register your product. Registering can make the
Warranty process easier and can keep you informed of any updates or recalls
on your product. To register, follow the directions on the Chefman
®
Warranty
Registration page in the Chefman
®
User Guide. Please retain your proof of
purchase even after registering. In the event that you do not have proof
of your purchase date, we may declare your Warranty void or we may, at
our sole discretion, apply the date of manufacture as the purchase date for
purposes of this Warranty.
WHAT THE WARRANTY COVERS
• Manufacturer Defects -
Chefman
®
products are warranted against defects in
material and workmanship, under normal household use, for a period of 1 year
from the date of purchase when used in accordance with the directions listed
in the Chefman
®
User Guide. If your product does not work as it should, please
contact Customer Support at [email protected] so that we may assist you.
THIS WARRANTY DOES NOT COVER
• Misuse -
Damage that occurs from neglectful or improper use of products,
including, but not limited to, damage that occurs as a result of usage with
incompatible voltage, regardless of whether the product was used with a
converter or adapter. See Safety Instructions in the Chefman
®
User Guide for
information on proper use of product;
• Poor Maintenance -
General lack of proper care. We encourage you to take care
of your Chefman
®
products so that you may continue to enjoy them. Please see
Cleaning and Maintenance directions in the Chefman
®
User Guide for information
on proper maintenance;
• Commercial Use -
Damage that occurs from commercial use;
• Altered Products -
Damage that occurs from alterations or modifications by
any entity other than Chefman
®
such as the removal of the rating label affixed
to the product;
• Catastrophic Events -
Damage that occurs from fire, floods, or natural disasters;
• Loss of Interest -
Claims of loss of interest or enjoyment.
TERMS AND CONDITIONS
Limited Warranty
TERMS AND CONDITIONS
Limited Warranty
