13
4.
Troubleshooting
Problem
Possible Cause
Possible Solution
Device
does not
turn on.
Battery may be low.
Charge battery and
try again.
Device might be
damaged.
Please contact your
local distributor.
The app
cannot
find the
device.
The Bluetooth
of
your phone is off.
Turn on the
Bluetooth
in the
phone.
The
device
Bluetooth
is off in
Sleep Mode.
Press the button,
the
Bluetooth
will be
turned on when the
screen lights up.
