Page 22 of 26
Scorpion™ GVC/RVM/RGY User Manual (Rev. 02k)
General Troubleshooting
Symptom
Possible Cause
Possible Action
Circuit breaker
or fuse keeps
blowing
•
Excessive load on the circuit
•
Make sure that the total load
does not exceed 80% of the
breaker or fuse nominal current
•
Short circuit along the power
lines
•
Check the power lines and
power cords
Product does not
power up
•
No energy on power outlet
•
Check power outlet
•
Change to another outlet
•
Loose or damaged power cord
•
Check the power cord
•
Blown fuse
•
Replace blown fuse with a good
one of the same type and rating
•
Internal problem
•
Send product for repair
Fixture does not
respond to DMX
•
Wrong starting address on the
fixture
•
Set the correct starting address
on the fixture
•
Use the right fader(s) on the
controller
•
Wrong DMX personality on the
fixture
•
Set the correct DMX fixture’s
personality
•
Assign the faders accordingly
•
Wrong polarity setting on the
DMX controller
•
Change the signal polarity on
the controller
•
Loose or damaged DMX cable
•
Check the DMX cable before
the faulty unit
•
Internal problem
•
Send product for repair
Intermittent DMX
Problems
•
Signal cables are not DMX
compatible
•
Replace non DMX cables with
true DMX cables
•
Interference with AC or radio
signals
•
Keep DMX cables away from
AC wires or radio equipment
•
DMX cable too long
•
Install an optically coupled DMX
amplifier right before the fixture
with intermittent problems
•
Too many fixtures connected
•
Install an optically coupled DMX
amplifier after unit #32
•
Terminator not connected
•
Install a terminator, as indicated
in the “DMX Primer” section.
If you still experience problems after trying the above solutions, contact
CHAUVET® Technical Support.
