Technical Information
Q-Beam 260-LED User Manual Rev. 01d
-17-
Troubleshooting Guide
Symptom
Cause(s)
Action(s)
Fixture is on
LED is off
•
LED connection problems
•
Reconnect LED
•
Faulty LED
•
Replace LED
•
Faulty LED driver
•
Replace LED driver
Fixture is on
Head fan is off
•
Faulty head fan
•
Replace head fan
•
Faulty LED driver
•
Replace LED driver
Fixture is on
Base fan is off
•
Faulty base fan
•
Replace base fan
•
Faulty power supply
•
Replace power supply
Color wheel problem
•
Faulty color wheel motor
•
Replace color wheel motor
•
Faulty sensor board
•
Replace sensor board
•
Faulty X/Y control board
•
Replace X/Y control board
Prism problem
•
Faulty prism motor
•
Replace prism motor
•
Faulty prism belt
•
Replace prism belt
•
Faulty X/Y control board
•
Replace X/Y control board
Gobo wheel problem
•
Faulty gobo wheel motor
•
Replace gobo wheel motor
•
Blocked gobo wheel
•
Unblock
•
Faulty sensor board
•
Replace sensor board
•
Faulty X/Y control board
•
Replace X/Y control board
Pan movement problem
•
Faulty pan motor
•
Replace pan motor
•
Faulty pan belt
•
Replace pan belt
•
Faulty magnetic sensor
•
Replace magnetic sensor
•
Faulty optical sensor
•
Replace optical sensor
•
Faulty X/Y control board
•
Replace X/Y control board
Tilt movement problem
•
Faulty tilt motor
•
Replace tilt motor
•
Faulty tilt belt
•
Replace tilt belt
•
Faulty magnetic sensor
•
Replace magnetic sensor
•
Faulty optical sensor
•
Replace optical sensor
•
Faulty X/Y control board
•
Replace X/Y control board
Circuit breaker/fuse keeps
tripping/blowing
•
Excessive circuit load
•
Check total load placed on the electrical circuit
•
Short circuit along the power wires
•
Check for a short in the electrical wiring
Fixture does not power up
•
No power
•
Check for power on power outlet
•
Loose or damaged power cord
•
Check power cord
•
Blown fuse
•
Replace fuse
•
Faulty On/Off switch
•
Replace On/Off switch
•
Faulty internal power supply
•
Replace internal power supply
Fixture does not respond
to DMX
•
Wrong DMX addressing
•
Check control panel and unit addressing
•
Damaged DMX cables
•
Check DMX cables
•
Wrong polarity on the controller
•
Check polarity switch settings on the controller
•
Loose DMX cables
•
Check cable connections
•
Faulty DMX interface
•
Replace the display board
•
Faulty Display board
•
Replace the display board
DMX signal problems
•
Non DMX cables
•
Use only DMX compatible cables
•
Bouncing signals
•
Install terminator as suggested
•
Long cable / low level signal
•
Install an optically coupled DMX splitter right
after the fixture with the strong signal
•
Too many fixtures
•
Install an optically coupled DMX splitter after
unit #32 or before
•
Interference from AC wires
•
Keep DMX cables separated from power
cables or fluorescent/black lights
•
•
If you still experience technical problems after trying the above solutions, contact
CHAUVET® Technical Support.
