Technical Information
MVP™ Ta8 Curve User Manual, Rev. 1
21
Returns
Send the merchandise prepaid, in the original box, and with its original packing and
accessories. CHAUVET® will not issue call tags.
Call CHAUVET® and request a Return Merchandise Authorization (RMA) number before
shipping the product. Be prepared to provide the model number, serial number, and a brief
description of the cause(s) for the return.
Clearly label the package with an RMA number. CHAUVET® will refuse any product returned
without an RMA number.
DO NOT write the RMA number directly on the box. Instead, write it on a properly
affixed label.
Once you have received the RMA number please include the following information on a
piece of paper inside the box:
•
Your name
•
Your address
•
Your phone number
•
The RMA number
•
A brief description of the problem(s)
Be sure to pack the product properly. Any shipping damage resulting from inadequate
packaging will be the customer’s responsibility. FedEx packing or double-boxing are
recommended.
CHAUVET® reserves the right to use its own discretion to repair or replace returned
product(s).
