General Maintenance
rmance and minimize wear fixtures should be cleaned frequently. Usage
rmining frequency. As a general rule, fixtures should
reduces light output performance and can cause
mp life and increased mechanical wear. Be sure to power off
from power. Use a vacuum or air compressor and a soft brush to remove dust
xternal vents and internal components. Clean all glass when the fixture is cold with a
mild solution of glass cleaner or Isopropyl Alcohol and a soft lint free cotton cloth or lens tissue. Apply
lution to the cloth or tissue and drag dirt and grime to the outside of the lens. Gently polish optical
surfaces until they are free of haze and lint.
lean
Returns Pro
Returned merchandise must be sent prepaid and in the original packing, call tags will not be issued.
e
Note:
If you are given an RA #, please include the following information on a piece of paper
inside the box:
1) Your
name
2) Your
address
3) Your
phone
number
4)
The RA #
5)
A brief description of the symptoms
Claims
Damage incurred in shipping is the responsibility of the shipper; therefore the damage must be
reported to the carrier upon receipt of merchandise. It is the customer's responsibility to notify and
submit claims with the shipper in the event that a fixture is damaged due to shipping. Any other claim
for items such as missing component/part, damage not related to shipping, and concealed damage,
must be made within seven (7) days of receiving merchandise.
To maintain optimum perfo
and environment are contributing factors in dete
up
be cleaned at least twice a month. Dust build
overheating. This can lead to reduced la
fixture before conducting maintenance.
Unplug fixture
collected on e
so
The cleaning of internal and external optical lenses and/or mirrors must be carried out periodically to
optimize light output. Cleaning frequency depends on the environment in which the fixture operates:
damp, smoky or particularly dirty surrounding can cause greater accumulation of dirt on the unit’s
optics. Clean with soft cloth using normal glass cleaning fluid. - Always dry the parts carefully. - C
the external optics at least every 20 days. Clean the internal optics at least every 30/60 days.
cedure
Package must be clearly labeled with a Return Merchandise Authorization Number (RA #). Products
returned without an RA # will be refused. Call CHAUVET and request RA # prior to shipping the
fixture. Be prepared to provide the model number, serial number and a brief description of the caus
for the return. Be sure to properly pack fixture, any shipping damage resulting from inadequate
packaging is the customer’s responsibility. CHAUVET reserves the right to use its own discretion to
repair or replace product(s). As a suggestion, proper UPS packing or double-boxing is always a safe
method to use.
Arena Hazer User Manual
15
2007-05-29/16:06
