Products returned for repair must be accompanied by a
Return Material Authorization (RMA) number, obtained
from Chassis Plans prior to return. Freight on all returned
items must be prepaid by the customer, and the customer
is responsible for any loss or damage caused by com-
mon carrier in transit. Items will be returned from Chassis
Plans via Ground, unless prior arrangements are made by
the customer for an alternative shipping method.
To obtain an RMA number, call us at (858) 571-4330. We
will need the following information:
Return company address and contact
Model name and model # from the label on the back of
the board
Serial number from the label on the back of the board
Description of the failure
An RMA number will be issued. Mark the RMA number
clearly on the outside of each box, include a failure re-
port for each board and return the product(s) to our San
Diego, CA facility:
Chassis Plans
10123 Carroll Canyon Road
San Diego, CA 92131
Attn: Repair Department
(858) 517-4330
Return
Policy
