ChargePoint CT2021 Installation Manual Download

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Summary of Contents for CT2021

Page 1: ...harging Station Installation Guide Part Number 75 001066 01 Revision 3 0 Coulomb Technologies Inc 1692 Dell Ave Campbell CA 95008 6901 USA US toll free 1 877 370 3802 www coulombtech com www mychargepoint net by Coulomb Technologies ...

Page 2: ...Coulomb and its distributors expressly disclaim all implied warranties including any warranty of design merchantability fitness for a particular purposes and non infringement to the maximum extent permitted by law Limitation of liability IN NO EVENT SHALL COULOMB TECHNOLOGIES INC OR ITS AUTHORIZED DISTRIBUTORS BE LIABLE FOR ANY INDIRECT INCIDENTAL SPECIAL PUNITIVE OR CONSEQUENTIAL DAMAGES INCLUDIN...

Page 3: ...fore you start 3 1 Overview of steps 3 1 Step 1 Check boxes for correct contents 3 2 Step 2 Attach holsters cable hangers to body assembly 3 3 Step 3 Install cable assembly 2 3 4 Step 4 Install the filler panel 3 6 Step 5 Install cable assembly 1 3 7 4 Installing the head assembly Before you start 4 1 Overview of steps 4 1 Step 1 Check box for correct contents 4 2 Step 2 Slide head assembly into b...

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Page 5: ...ng template provided in this document and in the box containing the station s body IMPORTANT If you are printing the PDF version of the Mounting Template be sure to print at full scale using 11 x 17 paper Verify at least one dimension before using a self printed template NOTE Prepare the site according to the instructions provided on page 2 5 of this document It is also recommended that before you...

Page 6: ...uto retry 15 minute delay 3 retries Plug Out Detection Power terminated per SAE J1772TM specification Power Measurement 2 15 minute intervals Local Area Network 2 4 GHz 802 15 4 dynamic mesh network Wide Area Network Commercial GPRS or CDMA cellular data network Safety and Operational Ratings Safety Compliance UL listed for USA and cUL certified for Canada Complies with UL 2594 UL 2231 1 UL 2231 2...

Page 7: ...s multiples Couper le deux circuits d alimentation avant intervention LEVEL 2 CORE 2 1 208 240 VAC L1 L2 GND Input 208 240 VAC 60HZ 30A X2 1Ø Use copper condutors only Input terminal recommended tightening torque 18 5 in lbs 2 1Nm Input terminal wire size range 6 to 10 AWG 13mm to 5 3mm solid stranded SEE INSTALLATION GUIDE 2 208 240 VAC L2 L1 WARNING Risk of Shock Two Power Sources Disconnect Bot...

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Page 9: ...steps Installing the CT2021 ChargePoint Charging Station s body assembly involves a few simple steps 1 Check box for correct contents see page 2 2 2 Remove front panel see page 2 3 3 Remove mounting pole and base plate from body see page 2 4 4 Install J Bolts and conduit see page 2 5 5 Mount base plate pole assembly see page 2 6 6 Install body see page 2 7 7 Connect wires to wiring terminals see p...

Page 10: ...Base plate mounting template Body mounting pole base plate front panel and filler panel are pre assembled CT2021 ChargePoint Networked Charging Station Installation Guide Part Number 75 00xxxx 01 Revision WORKING DRAFT Coulomb Technologies Inc 1692 Dell Ave Campbell CA 95008 6901 USA US toll free 1 877 370 3802 www coulombtech com www mychargepoint net by Coulomb Technologies Base plate mounting t...

Page 11: ...pward to remove Remove the ground wire connector from its tab located on the front panel Use the supplied allen wrench to loosen the two screws that fasten the panel to the body Slide the front panel upward to remove Loose the two screws that secure the front panel to the body Remove the ground wire from its tab Loosen the two screws on the filler panel and slide upwards to remove ...

Page 12: ...ounting pole and base plate from body To remove the mounting pole base plate from the body Use the supplied allen wrench to loosen the four set screws two on each bracket Slide the pole out of the brackets Loosen the four set screws to remove the pole ...

Page 13: ...x 24 61 cm x 36 91 cm deep Check local codes to ensure compliance The J Bolts must extend at least 2 6 4 cm above the concrete and 9 23 cm below the concrete The conduit must extend 12 to 24 30 to 61 cm above the concrete or according to local codes Example of template not to scale Conduit must extend 12 24 30 61 cm above the concrete check local codes J Bolts must extend at least 2 6 4 cm above t...

Page 14: ...the wiring conduit and attach the base plate to the J Bolts using the installer supplied nuts and washers as shown Adjust the nuts as necessary to ensure the mounting pole is level When level tighten the nuts securely IMPORTANT Ensure the base plate pole assembly is level by adjusting the nuts underneath the base plate Adjust these nuts as necessary to ensure the mounting pole is level Position a ...

Page 15: ...body is level Secure the body to the mounting pole by tightening the four set screws using the supplied allen wrench IMPORTANT Ensure the body is firmly aligned to the bottom surface and that no movement rocking can take place even when significant pressure is applied When level use the supplied allen wrench to tighten all four set screws ...

Page 16: ...GFCI protection In areas with frequent thunder storms add surge protection at the service panel for all circuits 1 208 240 VAC L1 L2 GND Input 208 240 VAC 60HZ 30A X2 1Ø Use copper condutors only Input terminal recommended tightening torque 18 5 in lbs 2 1Nm Input terminal wire size range 6 to 10 AWG 13mm to 5 3mm solid stranded SEE INSTALLATION GUIDE 2 208 240 VAC L2 L1 WARNING Risk of Shock Two ...

Page 17: ...ten the two set screws Re attach the ground wire by pushing it onto its tab You have now finished installing the bollard mounting and top assembly for the CT2021 ChargePoint Charging Station s body assembly You are ready to install the holsters and cable assemblies See Chapter 3 Tighten both set screws to secure the front panel Re attach the ground wire to its tab ...

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Page 19: ...arging Station s holsters and cable hangers involves a few simple steps 1 Check boxes for correct contents see page 3 2 2 Attach holsters cable hangers to body assembly see page 3 3 3 Install cable assembly 2 see page 3 4 4 Install the filler panel see page 3 6 5 Install cable assembly 1 see page 3 7 These steps are detailed in the remainder of this chapter When you have completed these steps you ...

Page 20: ...n wrench Do not use the screws and washers provided in the shipping box with the holsters use the longer ones provided in the shipping box with the bollard mount Cable Assembly 1 Left Holster Cable Assembly 2 Right Holster NOTE To complete the installation steps described in this chapter you will also need the following components that are included in the shipping box for the bollard mount see pag...

Page 21: ...ch the cable hanger holster to the main body but do not tighten Insert the two screws washers to attach the lower end of the cable hanger to the main body Tighten all five screws Repeat for the left holster cable hanger NOTE Use the screws and washers provided in the shipping box with the bollard mount see page 2 2 Loosely fasten these three screws Loosely fasten these two screws then tighten all ...

Page 22: ...ing the cable assembly into the body ensure that the serial cable that hangs down from the topmost terminal block does not get caught between the cable assembly and the bottom terminal block It should be held in place by the clip as illustrated Ensure this cable is held in place by the retaining clip to prevent it from being caught when you slide the cable assembly down into the body ...

Page 23: ...acant Ground tab on the cable assembly IMPORTANT Do not insert the charging station s SAE J1772 connector into the holster until after installing the head assembly and powering up the charging station The station is equipped with a locking holster and if you insert the connector before the station has powered up the holster will not unlock Release this cable from its retaining clip before connecti...

Page 24: ...6 Step 4 Install the filler panel Slide the filler panel into the body assembly until it is flush with the top of cable assembly 2 as illustrated NOTE The filler panel is included in the shipping box for the bollard mount see page 2 2 ...

Page 25: ...Installing the holsters and cable assemblies 3 7 Step 5 Install cable assembly 1 Slide cable assembly 1 into the body all the way until it is flush with the top of the filler panel as illustrated ...

Page 26: ...ng station s SAE J1772 connector into the holster until after installing the head assembly and powering up the charging station The station is equipped with a locking holster and if you insert the connector before the station has powered up the holster will not unlock You have now finished installing the ChargePoint Charging Station s holsters and cable assemblies and are ready to install the head...

Page 27: ... see previous chapters Overview of steps Installing the ChargePoint Charging Station s head assembly involves a few simple steps 1 Check box for correct contents see page 4 2 2 Slide head assembly into body see page 4 3 3 Verify that the station operates correctly see page 4 4 4 Secure head assembly and filler panel see page 4 5 5 Install front cover plates see page 4 6 6 Arrange for station provi...

Page 28: ...al information that is needed for system provisioning see page 4 7 Coulomb Technologies Inc Order Desc CTXXX zzzzzzzzzzzzzzzz Serial No YYWWSSnnnnnn MAC 0000 0000 0000 0000 Provisioning Password 00000 A provisioning label is attached to the head assembly under the front panel A duplicate label is included to provide important information that is needed for system provisioning NOTE To complete the ...

Page 29: ...le on the right side of the terminal block ensuring it is fully seated Connect the circular connector containing the Ground wire to the cable assembly then connect its Ground wire to the vacant Ground tab on the cable assembly Firmly slide the head assembly all the way into body If necessary press down on head assembly to seat gaskets Tabs Key slot Tab slots Key Align semi circular key with key sl...

Page 30: ...l block If the connector is properly seated and the station still does not power up contact Coulomb Customer Support at 1 888 758 4389 Ensure that none of the LEDs above the station s display are illuminated or blinking RED This indicates that the station has detected an error and you ll need to read the station s display to troubleshoot the error Refer to Chapter 7 Troubleshooting for a detailed ...

Page 31: ...assembly to the body by tightening the two captive tamper resistant security screws Then tighten the two captive screws on the filler panel IMPORTANT Tighten screws only until snug approximately 15 in lbs Do NOT overtighten Tighten the two security screws on the head assembly Tighten the two screws on the filler panel ...

Page 32: ...lign the protruding features on the front cover panel with the openings on the head assembly Ensure the slot in the back of the panel is at the bottom Snap into place one side at a time Repeat to install the second front cover panel over the filler panel You have now finished installing the ChargePoint Charging Station Install the cover plate with the FCC label over the head assembly Install the c...

Page 33: ...ated on two labels One label is affixed to the head assembly once installed you can no longer see this label A spare label is included in the shipping box Use the spare label to keep a record of the charging station s exact installation location To ensure data accuracy the label has a bar code that you can scan NOTE A station s address and physical location may vary slightly The goal is to make it...

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Page 35: ...ion about the current status and if applicable instructions that describe what action to take Information is scrolled across this line 1 AVAILABLE LAN 802 15 4 To top set of dots indicate the strength of the LAN connection LAN is the local connection that stations use to communicate to each other All ChargePoint charging stations have a LAN connection WAN CELLULAR If the station is a Gateway a bot...

Page 36: ...nector that attaches the head assembly to the cable assembly is not correctly installed The station will be unavailable until the head assembly is correctly attached to the cable assembly Solution Action Lift the head assembly and re attach the circular connector For details refer to the installation instructions for the head assembly 1 HALTED GFCI SELF TEST FAILED FOR ASSISTANCE phone Cause Other...

Page 37: ...ting you can try ending and restarting the charging session as described below 1 HALTED GFCI HARD FAULT RETURN PLUG TO HOLSTER Cause Other Symptoms During charging the station detected a ground fault see message above and made three unsuccessful attempts to continue charging Or the station detected a ground fault when attempting to begin a charging session The left or right LED will illuminate sol...

Page 38: ...low ENDED Instead of waiting try ending and restarting the charging session To do so return the charging connector to its holster then tap a valid and authorized ChargePass card on the station s front panel to begin a new session If the message continues to be displayed it may be possible to set and or reduce the amount of current that your vehicle draws when charging Refer to your vehicle s owner...

Page 39: ...ing is properly connected and the voltages are OK it is possible that the cable assembly needs to be replaced call Coulomb Customer Support at 1 888 758 4389 1 FAULT RELAY STUCK CLOSED FOR ASSISTANCE CALL Cause Other Symptoms When attempting to end a charging session this message is displayed if the relay is stuck closed When the relay is stuck closed the charging station can not end the charging ...

Page 40: ... and Ground must measure less than 4 volts The voltages between each line and Ground must measure within 8 volts of each other Measure Between Volts L1 and L2 208 240 GND and L1 120 GND and L2 120 1 208 240 VAC L1 L2 GND Input 208 240 VAC 60HZ 30A X2 1Ø Use copper condutors only Input terminal recommended tightening torque 18 5 in lbs 2 1Nm Input terminal wire size range 6 to 10 AWG 13mm to 5 3mm ...

Page 41: ...ssociated with the repair or replacement of any defective Product COULOMB s OPTIONS You acknowledge that replacement products provided by Coulomb under each of the Limited Warranty and the Five Year Extended Warranty may be remanufactured or reconditioned Products or if the exact Product is no longer manufactured by COULOMB a Product with substantially similar functionality Replacement Products An...

Page 42: ...OMB TO THE MAXIMUM EXTENT PERMITTED BY LAW THERE ARE NO OTHER WARRANTIES RESPECTING THE PRODUCT AND DOCUMENTATION AND SERVICES PROVIDED UNDER THIS AGREEMENT INCLUDING WITHOUT LIMITATION ANY WARRANTY OF DESIGN MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE EVEN IF COULOMB OR DISTRIBUTOR HAS BEEN INFORMED OF SUCH PURPOSE OR AGAINST INFRINGEMENT Some states or jurisdictions do not allow the exclusi...

Page 43: ... the State of California U S A exclusive of its conflict of laws principles The U N Convention on Contracts for the International Sale of Goods shall not apply This Limited Product Warranty is the entire and exclusive agreement between you and COULOMB with respect to its subject matter and any modification or waiver of any provision of this statement is not effective unless expressly set forth in ...

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Page 48: ...Coulomb Technologies Inc 1692 Dell Ave Campbell CA 95008 6901 USA US toll free 1 877 370 3802 www coulombtech com www mychargepoint net ...

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