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15

TROUBLESHOOTING

This guide will help with general setup and connection issues. 

Phase

Setup

Setup

Setup

Setup

Setup

Discovery

Problem

Possible Cause

Prevention/Solution

Unable to configure

new appliance- 

DADO button is

not flashing

User waited longer

than 5 min 

to attempt 

configuration and

wireless radio

powered down

due to security

restrictions.

1. Press DADO

button to initiate

configuration mode,

confirm DADO button is

flashing

User waited longer

than 5 min 

to attempt 

configuration and

wireless radio 

powered down

due to security 

restrictions.

1. Restart appliance by

removing power

Unable to configure

new appliance- 

DADO button is

not flashing

1. Go to the app store

and download/update

User may not have 

the appropriate app 

installed for the new 

appliances

Unable to 

communicate with

new appliance 

during 

configuration-   DADO 

Button is Flashing

1. Launch updated

application and initiate

configuration mode

by pressing the DADO

button-  DADO button

should be flashing

User may not have 

the appropriate app 

installed for the new 

appliances

Unable to 

communicate with

new appliance 

during 

configuration-   DADO 

Button is Flashing

1. Re- enter the correct

password

2. User should verify

security settings

(WPA/WPA2)

User entered the 

incorrect router 

password and 

attempt to 

re-enter the correct 

password

User sees 

appliance, attempts 

configuration and 

receives incorrect 

password error

1. Ensure phone and

appliance are on the

same Wi-Fi network

Phone is not on the 

same network at the 

appliance

First run, app does 

not discover an 

appliance that has 

been previously 

setup

15.124440 SnapSmoker GG ENG 15102042.indd   15

7/20/15   11:36 AM

Summary of Contents for SmartChef

Page 1: ...tter what your skill level We suggest you take a few moments to read the Product Guide to gain a basic understanding of the Char Boil SmartChef app and the components of the smoker to ensure that you are familiar with both its construction and operation before using Don t forget to register your product at support charbroil com product registgration to activate the warranty You can also mail the w...

Page 2: ... Char Broil App 7 How to use your smoker 7 13 Cooking modes 9 10 Using the smoking basket 11 12 Using the smoker box 12 13 General Info 14 Troubleshooting 15 17 Table of Contents 15 124440 SnapSmoker GG ENG 15102042 indd 4 7 20 15 11 36 AM ...

Page 3: ... the meat in the smoker add wood chips and connect to the app With SmartChef you know exactly what s happening in your smoker anytime from anywhere with updates on your phone Focus on the party the big game or just relax worry free SmartChef notifies you when your meal is perfectly done and ready to eat 15 124440 SnapSmoker GG ENG 15102042 indd 1 7 20 15 11 36 AM ...

Page 4: ...ur smart device so you can see your cooking status progress from anywhere Char Broil s SmartChef products use the DADO platform to connect your grill smoker to the internet The DADO button is used to establish a connection to your home Wi Fi And because your smoker is connected to the internet it can incorporate important real time information such as outside temp in your area into your estimated ...

Page 5: ...liar with the parts of your smoker Basket Hook Smoking Basket Half Racks Smoker Box Control Panel Meat Probe Grease Tray Power Cord Secondary Basket TECHNICAL OVERVIEW 15 124440 SnapSmoker GG ENG 15102042 indd 3 7 20 15 11 36 AM ...

Page 6: ... gives smoker status info to the user at a glance See light ring quick guide Meat probe port plug integrated probe into this port Presets cycle through 3 pre loaded locally stored cook profiles see preset mode DADO button reset Wi Fi broadcast reset Wi Fi credentials Start Stop Light Ring Meat Probe DADO Button Presets 15 124440 SnapSmoker GG ENG 15102042 indd 4 7 20 15 11 36 AM ...

Page 7: ...uadrants 1 3 2 4 off repeat Orange cha then qu READY ON Either after warming expires 15 min or if the user removes food from the bin the light should go back to solid green COOKING As a food starts cooking the first quadrant begins to flash orange This should continue through each quadrant as the cook progresses 1 flash then solid 2 flash then solid User can see that their food is cooking and how ...

Page 8: ...ing them know that something needs to be done be done CLEANING Orange flashing propeller Light up quadrants 2 4 1 3 off then quadrants 1 3 2 4 off repeat RUNNING CHIP BURN Orange chasing Light up quadrant 1 2 4 off then quadrant 2 1 3 4 off and so on CLEANING ORANGE FLASHING propeller Light up quadrants 2 4 1 3 off then quadrants 1 3 2 4 off repeat RUNNING CHIP BURN ORANGE CHASING Light up quadran...

Page 9: ...hat most of the product assembly has been completed for you at the factory Complete any remaining steps and reference all safety and usage information found in the Product Guide Make certain that the holes in the cooking chamber are positioned towards the front of the unit This will align the holes in the cooking chamber with the holes in the smoker box so that smoke flows properly during use Just...

Page 10: ... s cast iron skillet On to the cooking This section will teach you how to cook with your new Simple Smoker using SmartChef technology Cooking With SmartChef The SmartChef system uses changing meat temperature to attain real time information about your cook which it then relays to you via the Char Broil app The app learns this temperature information through an integrated meat probe that remains in...

Page 11: ...taken through a guided process in which you will indicate specifics of your cook such as type of meat how it will be prepared and weight of meat Once the app knows the details it will give you preparation instructions and estimated cook time Simply add the recipe to the smoker and hit the start button on your smoker to get started 2 Manual Cook Use this mode if you know exactly how you want to coo...

Page 12: ... the basket into the easy smoker then plug the meat probe connector into the meat probe port 3 Push the preset button to cycle through your options Stop pushing when the number preset you want to run is lit up 4 Push the start button to initiate the cooking process 5 During the cook pushing the preset button again will initiate the wood chip smoke cycle See using the smoke box PRESET PARAMETERS Pu...

Page 13: ...full shelf in order to raise the meat to about the halfway point of the smoker Large poultry For turkeys or large chickens remove the tie that binds the legs and place in the basket vertically Opening the legs will allow the bird to cook evenly and maintain its position Always position breast at the top Small meat or poultry When cooking smaller items use the half shelves to stagger the pieces of ...

Page 14: ...when removing basket from the smoker Using The Smoker Box The smoker box is what enables you to add delicious smoke flavor to your foods Your SmartChef app allows you to add wood chips during the cook with its add chips function Tapping the add chips button will initiate a high temp cycle which will fire up your chips and get the smoke going The app will notify you when its time to add more chips ...

Page 15: ...lavor This is a good starting point on your way to choosing your favorite flavors NOTE You do not need to soak the wood chips in water before use Soaking the wood chips will not extend the smoking time only lengthen the time before they start to smoke The smoker box is designed for wood chips or pellets only do not use wood chunks Wood Flavor Hickory Oak Pecan Mesquite Alder Maple Apple Cherry Hea...

Page 16: ...iced Ribs Chicken Whole Turkey Whole 225 F 225 F 225 F 225 F 225 F 225 F 225 F 250 F 250 F 225 F 90 120 Mins Per Pound 90 120 Mins Per Pound 5 7 Hours Total 4 6 Hours Total 70 90 Mins Per Pound 70 90 Mins Per Pound 3 4 Hours Total 30 45 Mins Per Pound 30 45 Mins Per Pound 40 60 Mins Per Pound 205 F 180 F 190 F 190 F 200 F 190 F 175 F 165 F 165 F 150 F Meat USDA RECOMMENDED SAFE MINIMUM INTERNAL TE...

Page 17: ...he appropriate app installed for the new appliances Unable to communicate with new appliance during configuration DADO Button is Flashing 1 Launch updated application and initiate configuration mode by pressing the DADO button DADO button should be flashing User may not have the appropriate app installed for the new appliances Unable to communicate with new appliance during configuration DADO Butt...

Page 18: ...g Discovery When restarting the app the phone does not connect to the appliance Phone and appliance are not on the same Wi Fi network 1 Check to ensure appliance and phone are on the same Wi Fi network Usage Appliance looses communication with the Phone During normal usage the user may close the phone or app Once the phone is open and the app is running it can take up to 30 seconds to reconnect 1 ...

Page 19: ...p attempts connection to appliance and does not complete connection spinner Out of range or connection not established 1 Restart application and attempt to connect to existing appliance Usage No connection No response during connection Power cycle the appliance General No connection Other internet devices connecting but not Simple Smoker Power cycle the appliance General No connection No response ...

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