Troubleshooting (
continued
)
Problem
Burner(s) will not light
using ignitor.
Burner(s) will not
match light.
Sudden drop in gas
flow or low flame.
Flames blow out.
Flare-up.
Persistent grease fire.
Flashback...
(fire in burner tube(s)).
Unable to fill LP tank.
One burner does not
light from other
burner(s).
Possible Cause
•Faulty electronic ignition circuit.
•Sparking somewhere other than
between burner and electrode.
•See
“GAS ISSUES:”
on previous page.
•Improper method of match-lighting.
•Out of gas.
•Excess flow valve tripped.
•Vapor lock at coupling nut/LP tank
connection.
•High or gusting winds.
•Low on LP gas.
•Excess flow valve tripped.
•Grease buildup.
•Excessive fat in meat.
•Excessive cooking temperature.
•Grease trapped by food buildup around
burner system.
•Burner and/or burner tubes are blocked.
•Some dealers have older fill nozzles
with worn threads.
•Grease buildup or food particles in
end(s) of carryover tube(s).
Prevention/Solution
•See Troubleshooting Integrated Electronic Ignition section.
•Inspect wire insulation and proper connections. Replace wires if
insulation is broken.
•See “Match-Lighting” section of Use and Care.
•Check for gas in LP tank.
•Turn off knobs, wait 30 seconds and light grill. If flames are still low,
turn off knobs and LP tank valve. Disconnect regulator. Reconnect
regulator and leak-test. Turn on LP tank valve, wait 30 seconds and
then light grill.
•Turn off knobs and LP tank valve. Disconnect coupling nut from
tank. Reconnect and retry.
•Turn front of grill to face wind or increase flame height.
•Refill LP tank.
•Refer to “Sudden drop in gas flow” above.
•Clean burners and inside of grill/firebox.
•Trim fat from meat before grilling.
•Adjust (lower) temperature accordingly.
•Turn knobs to OFF. Turn gas off at LP tank. Leave lid in position and
let fire burn out. After grill cools, remove and clean all parts.
•Turn knobs to OFF. Clean burner and/or burner tubes. See burner
cleaning section of Use and Care manual.
•The worn nozzles don’t have enough “bite” to engage the valve. Try
a second LP dealer.
•Clean carry-over tube(s) with wire brush.
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