C H A R B R O I L.C O M
Page 35
TROUBLESHOOTING
Problem
Possible Cause
Prevention/Solution
Flare-ups
•
Excess fat in meat.
•
Trim fat from meat before cooking
•
Excessive cooking temperature
•
Adjust (lower) temperature as needed
•
Grease build up
•
Clean smoker, cooking grates, drip pan, grease tray and water pan
Persistent grease fire
•
Grease trapped by food build up
•
Turn the Smoker OFF and unplug from outlet. Keep door open and let fire burn out.
•
Do not apply water to fire. Personal injury may result.
•
Aer smoker cools, clean smoker, cooking grates, drip pan, grease tray and water pan.
E R R O R C O D E S
Problem
Possible Cause
Prevention/Solution
Err1
•
Alarm sounding with 3 beeps every 30 seconds and will only stop when the Power Button is turned
to off.
•
Blinking “Err1” appears when you press the Power Button when starting your smoker.
•
Blinking “Err1” appears when you press the Temp Button on your smoker.
•
Blinking “Err1” appears when you press any buttons on your smoker.
•
Refer to online Electrical Replacement Manual for instructions on removal and replacement
•
Turn Smoker OFF and unplug from outlet
Replace Thermostat Kit
Err2
•
Alarm sounding with 3 beeps every 30 seconds and will only stop when the Power Button is pressed
•
Blinking “Err2” appears when you press the Power Button when starting your smoker
•
Blinking “Err2” appears when you preheat your smoker
•
Turn Smoker OFF and unplug from outlet
Check or replace in this order Replace
Thermostat Kit Replace Control Panel Dis-
play Kit Replace Power Board Kit
Err3
•
Blinking “Err3” appears when you press the Meat Probe Button after starting your smoker.
•
Blinking “Err3” appears when you press the Meat Probe Button when you want to check the food
temperature.
•
Turn Smoker OFF and unplug from outlet
•
Check or replace in this order:
•
Replace Meat Probe
•
Replace Meat Probe Housing
•
Replace Control Panel Display Kit
Err4
•
Blinking “Err4” appears when you press the Meat Probe Button after starting your smoker.
•
Blinking “Err4” appears when you press the Meat Probe Button when you want to check the food
temperature.
•
Turn Smoker OFF and unplug from outlet
•
Check or replace in this order:
•
Replace Meat Probe
•
Replace Meat Probe Housing
Remote Control
Remote control is unre-
sponsive
•
The remote control is not sync’ed to the Smoker
•
Reset the Remote Control:
•
Main Control: press Power button and hold
for 3 seconds until it beeps.
•
Remote Control: Press Power button twice
on the remote.
•
The Remote control is now sync’d to the
smoker.
** Indicates remote is sync’d with the smoker.
Er ° F or Er ° C
•
Blinking Er ° F (or Er ° C) appears in the Set Chamber Temperature bar of your remote control
•
Turn Smoker OFF and unplug from outlet
Check or replace in this order Replace
Thermostat Kit Replace Control Panel Dis-
play Kit Replace Power Board Kit
Er ° F or Er ° C
•
Blinking Er ° F (or Er ° C) appears in the Set Meat Probe Temp bar of your remote control
•
Turn Smoker OFF and unplug from outlet
Check or replace in this order Replace
Meat Probe Replace Meat Probe Housing
