Two Year Limited Warranty
Channel Vision Technology will repair or replace any defect in material or
workmanship which occurs during normal use of this product with new or rebuilt
parts, free of charge in the USA, for two years from the date of original purchase.
This is a no hassle warranty with no mail in warranty card needed. This warranty
does not cover damages in shipment, failures caused by other products not supplied
by Channel Vision Technology, or failures due to accident, misuse, abuse, acts of
God, or alteration of the equipment. This warranty is extended only to the original
purchaser when purchased through an authorized reseller. A purchase receipt,
invoice, or other proof of original purchase date
will be required before warranty repairs are provided.
Mail in service can be obtained during the warranty period by calling (800) 840-0288
toll free. A Return Authorization number must be obtained in advance and can be
marked on the outside of the shipping carton.
This warranty gives you specific legal rights and you may have other rights (which
vary from state to state). If a problem with this product develops during or after the
warranty period, please contact Channel Vision Technology, your dealer or any
factory-authorized service center.
Channel Vision products are not intended for use in medical, lifesaving, life
sustaining or critical environment applications.
Channel Vision customers using or selling Channel Vision products for use in such
applications do so at their own risk and agree to fully indemnify Channel Vision for
any damages resulting from such improper use or sale.
500-379 rev A
This device complies with part 15 of the FCC rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) This device
must accept any interference received, including interference that may cause undesired
operation.
Tested To Comply
With FCC Standards
234 Fischer Avenue, Costa Mesa, California 92626 USA
(714)424-6500 (800)840-0288 (714)424-6510 fax
email: [email protected]
• Intelligent Entertainment • Infrastructure • Security Solutions
w w w . c h a n n e l v i s i o n . c o m
These are a few troubleshooting suggestions to help assist with any problems
you may experience. You may contact Channel Vision Technical Support at
(714) 424-6500 option two, or email
Changed or Deleted a code and the old code still works:
The SIK Series Keypad has a total of 6 User Codes. Make sure you’ve
changed the desired code. If you changed the Master Code, the other User
Codes will still work. If in doubt, it is recommended you reprogram the master
code and delete all 5 user codes. Then program any new user codes.
Keypad beeps but the door does not unlock:
If the Keypad beeps but an authorized code does not open/unlock the door,
there is an easy test to check the wiring hookup to the locking device. Locate
the VIOLET “Remote” wire and momentarily short to the BLACK wire. This will
activate the output (same as if you enter a valid programmed code at the
Keypad). If this test does not activate the lock, you may have wired the lock
incorrectly to the SIK Series Keypad (See page 14, Typical System Diagram.)
If this test does activate the output (you should hear the relay click and the
locking device should unlock), then the problem may be:
Programming -
If the unit has just been installed, the problem is most likely
with programming the system codes. Review Overview and Programming of
User Codes again remembering that all six codes have to be different from
each. It is also important not to let more than 5 seconds elapse between button
presses or the system will reset and you will have to start over.
Code Loss -
(Existing installations) There are typically two reasons for code
loss: static or inductive kickback. There is no way to determine if the system
has been affected by either of these, however, you can reprogram the system
codes as described in User Code Programming. It is very important the system
is properly grounded otherwise static and code loss may be an ongoing
problem.
Keypad does not power up:
First, check your power supply to see that power has not been cut off. Using a
voltmeter, check the incoming voltage on the GRAY and WHITE wires (12-24V
AC/DC IN). If the voltage reads low, the electric locking device may be drawing
too much current. To test, remove the wires to the device and recheck the
voltage. If the voltage now reads normal, check the current draw of the locking
device and make sure it falls within the system specifications (see Input
Requirements).
Random Beeping:
Possible low voltage or bad power supply. Also, check EARTH ground.
15
Troubleshooting
(T
Operating Voltage - Keypad:
12vDC 100mA
Operating Voltage - Communication:
12vDC 60mA
Operating Voltage - IP Camera:
POE 802.3af or 12vDC 500mA
Cable Requirements - IP Camera:
1 CAT5/6 with POE for camera
Cable Requirements- Communication:
1 18/2 power wire for amplified companion board, button & keypad
2 Conductor CAT5/6 for companion board (communication)
2 Conductor CAT5/6 for keypad
Speaker impedance:
8 ohm
Operating Temperature:
-10ºC to +50ºC
ypical at 77º)
