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Changhong Electric CH7804-UC, User Manual, Page: 20 / 23

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Changhong Electric CH7804-UC User Manual Download Page 20

18

 

 

Troubleshooting

 

 

Problem 

Possible Reason 

Solution 

Detection not work. 

Temperature is too low or too high. 

The most suitable temperature will be 
25

℃

(77°F). 

No alert or light. 

Motion sensor battery is dead. 

Please replace the battery. 

 
 
 
 

Motion sensor is 
offline. 

 

Hub is offline. 

Please  reconnect  your  hub  to  the  Internet 
and  press  the  set  button  of  Motion  Sensor 
once. 

Hub is powered off. 

Please power on the hub again and press 
the set button of Motion Sensor once. 

Motion sensor battery is dead. 

Please replace the battery. 

Device malfunction. 

Please contact customer service. 

LED blinking, no alert. 

Notification has been turned off in CHiQ 
App. 

Please turn notification on in the setting 
page of CHiQ App. 

Alert received in App 
but no LED blinking. 

Product is defective. 

Please contact our customer service. 

Summary of Contents for CH7804-UC

Page 1: ...Changhong CHiQ User Guide CH7804 UC Motion Sensor...

Page 2: ...2 Product Requirements 2 What s in The Box 2 Set Up Motion Sensor 3 Installation 7 Using CHiQ App with Motion Sensor 10 CHiQ Control 12 Maintaining the Motion Sensor 15 Speci cations 17 Troubleshootin...

Page 3: ...itor your home s security in real time LED lights can show the current status of device See the explanation below DETECTION WINDOW SET BUTTON Red Once Alert Blinking Green Connecting to cloud Fast Bli...

Page 4: ...send low battery alert CHiQ Control Trigger an action of certain CHiQ devices without internet Automation Set up rules for If this then that function Product Requirements A CHiQ Hub A smartphone or t...

Page 5: ...3 Set Up Motion Sensor Follow the steps below to set up your Motion Sensor via CHiQ App Step 1 Set up CHiQApp Get the CHiQ App from the Apple App Store or Google Play...

Page 6: ...4 Step 2 Log in or sign up with CHiQ account Open the App Use your CHiQ account to log in If you don t have a CHiQ account tap Sign up for an account and follow the steps to sign up an account...

Page 7: ...QR Code on the device You can customize the name set the room add to remove from favourite a Name Name Motion Sensor b Room Choose a room for Motion Sensor c Favourite Click icon to add remove from Fa...

Page 8: ...6 Internet Cloud Step 4 Connect to the cloud Press the SET button once and your device will connect to the cloud automatically Note Make sure you hub is connected to internet SET BUTTON...

Page 9: ...7 Installation Height 3 4m Diameter 6 8m Installation Recommended Installation CEILING...

Page 10: ...and Wall Installation Please use the screws to stick the plate to wherever you want to monitor Please connect the sensor to the plate Note Please add motion sensor to CHiQ App before you install it CE...

Page 11: ...otion Sensor Device Alert A movement is detected an alert will send to your CHiQ account Note Interval between two alerts will be 1 minute Device will not alert twice if movementis under continuously...

Page 12: ...Choose a room for Motion Sensor c Favourite Click icon to add remove from Favourite d History Check the history log for the Motion Sensor e Delete The device will be removed from your account Tap the...

Page 13: ...t automatically Tap Smart to switch to Smart screen and tap Automation Tap to create an automation To set an Automation you will need to set a trigger time local weather condition or choose a device w...

Page 14: ...accordingly is called responder Receiver You will need to set it up physically Pairing Find a motion sensor as controller Master Hold the set button for 5 10 seconds the light will ash green quickly...

Page 15: ...seconds the device will enter the un pairing mode The above two devices will unpair by themselves and the light stops ashing After unbundling when the motion is detected the responder will no longer...

Page 16: ...14 CHiQ Control Diagram ALERT ALERT TURN OFF TURN ON TURN OFF TURN OFF PAIRED UNPAIRED...

Page 17: ...version rmware Tap the Motion Sensor in App to go to its controls Tap the icon at the top right corner to go to details Tap Firmware The light will be slowly blinking green during the update and stop...

Page 18: ...ings and bring it back to default After the factory reset your device will be still in your CHiQ account Hold the set button for 20 25 seconds until the LED blinks red and green alternately Factory re...

Page 19: ...cations Voltage 3V DC 1 CR123A battery Detection Angle 360 Ceiling 120 Wall Installation Height 3m Ceiling 1 5m Wall Environment Operating temperature 0 C 50 C 32 F 122 F Operating humidity 0 95 non c...

Page 20: ...to the Internet and press the set button of Motion Sensor once Hub is powered off Please power on the hub again and press the set button of Motion Sensor once Motion sensor battery is dead Please repl...

Page 21: ...ommercial applications This warranty does not apply to motion sensors that have been improperly installed modi ed put to a use other than designed or subjected to acts of God such as oods lightning ea...

Page 22: ...terference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circ...

Page 23: ...r operating in conjunction with any other antenna or transmitter To comply with FCC RF exposure compliance requirements this grant is applicable to only Mobile Con gurations The antennas used for this...

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