![background image](http://html.mh-extra.com/html/champion/elevate/elevate_operating-instructions-and-service-manual_2588651011.webp)
10 OM00ELV8 Rev 3 effective 110118
To report damage
1.
If the freight carrier is still at your location (it is your right to hold the freight carrier
while you thoroughly inspect your delivery), note any damage on the bill of lading. Be
sure to keep shipping cartons, pallets and other shipping materials to prove damage to
the freight carrier. It is also important to save an undamaged carton and pallet in case
the chair must be returned to the factory.
2.
Call Champion’s customer service immediately to report the damage: 800-998-5018.
3.
All claims must be filed by the consignee and reported to Champion Manufacturing Inc.
within 5 days of receipt of the shipment.
Return authorization
1.
Champion customer service must authorize all returns. Champion customer service will
issue a return authorization number by fax or email. The customer does have the right
to refuse any damaged chair from the carrier at the time of delivery.
2. All returns
must
be sent prepaid by the sender with the exception of provable shipping
damage.
Storage
1.
Cover chair and store in a dry area.
2.
DO NOT place objects on top of the chair that may damage the vinyl.
3.
DO NOT double stack cartons of chairs.
The equipment and its packaging have to be protected from moisture.
The top of the factory
cardboard packaging may not be loaded.
The equipment packaged on the wooden rack in the
cardboard box may not be tilted from the horizontal position, which is marked on the box, while storing
or moving it.