background image

Header

Wall

Ceiling

Track

Highest Point

of Travel

Door

Door

Track

3"

Header

Wall

Highest Point

of Travel

3"

12

Vertical

Guideline

Finished

Ceiling

Vertical

Guideline

Header

Wall

2x4

Structural

Supports

SECTIONAL Door or

ONE PIECE Door with Track

•  Close the door and mark the inside

vertical centerline of the garage door.

•  Extend the line onto the header wall

above the door.

Remember, you can fasten the header
bracket within 2 feet of the left or right
of the door center only 
if a torsion
spring or center bearing plate is in the
way; or you can attach it to the ceiling
(refer to page 14) when clearance is
minimal. (It may be mounted on the
wall upside down if necessary, to gain
approximately 1/2".)

If you need to install the header bracket on
a 2x4 (on wall or ceiling), use lag screws
(not supplied) to securely fasten the 2x4 to
structural supports as shown here and on
page 13. 

•  Open your door to the highest point of

travel as shown. Draw an intersecting
horizontal line on the header wall 3"
above the  high point. This height will
provide travel clearance for the top edge
of the door.

Proceed to  Step 2, page 14.

Installation Section:  Pages 12 – 27

Sectional door

with curved track

One-piece door 

with horizontal track

Installation Step 1

Determine Header Bracket Location

Installation procedures vary according to garage
door types. Follow the instructions which apply to
your door.

If the header bracket is not rigidly fastened to a
structural support on the header wall or ceiling, the
safety reverse system may not work properly (see 
page 30). 

The door might not reverse when required, and

could cause serious injury or death.

The garage door springs, cables, pulleys, brackets and
their hardware are under extreme tension. 

Do not attempt

to loosen, move or adjust them yourself. Serious
personal injury or death could result. Call for
professional garage door service.

WARNING

Summary of Contents for Security + 9902C

Page 1: ...e enclosed safety materials carefully Fasten the manual near the garage door after installation The door WILL NOT CLOSE unless the Protector System is connected and properly aligned Periodic checks of the opener are required to ensure safe operation The model number label is located on the back of your opener ...

Page 2: ...onnect door arm to trolley one piece door 27 Adjustment section pages 28 30 Travel limit adjustments 28 Force adjustments 29 Test the Protector System 30 Test the safety reverse system 30 Operation safety instructions 31 Care of your opener 31 Maintenance schedule 31 Operation of your opener 32 Receiver remote control programming 33 Having a problem 34 Repair parts rail assembly 36 Repair parts in...

Page 3: ...es left on a garage door could cause someone to become entangled and killed Remove all ropes connected to the door before installing and operating the opener To avoid damage to the garage door and opener disable locks before installing and operating the opener Use a wood screw or nail to hold locks in the open unlocked position Operation at other than 120V 60 Hz will cause opener malfunction and d...

Page 4: ...rackets Safety Labels and Literature 2 Safety Reversing Sensors 1 Sending Eye and 1 Receiving Eye with attached 2 Conductor White White Black Bell Wire Door Bracket LIGHT LOCK Multi Function Control Panel SECURITY Multi Function Remote Control Transmitter 2 Rail Assembly Carton Inventory Your garage door opener is packaged in one carton which contains the power unit and parts illustrated below If ...

Page 5: ...2 2 Screw 10 32x3 8 4 Lock Nut 10x32 4 Wing Nut 2 Insulated Staples 20 Lag Screw 14 10x1 1 2 HH 4 1 4 20 x 5 8 Hex Screw 4 Sprocket Coupling Sleeve Assembly Hardware Bolt 1 4 20x1 3 4 8 Nut 5 16 18 6 Clevis Pin 5 16 x2 3 4 1 NOTICE Handle Insulated Staples 10 Installation Hardware Dry Wall Anchors 2 Clevis Pin 5 16 x1 1 Hex Screw 5 16 18x7 8 4 Rope Carriage Bolt 5 16 18x2 1 2 2 Ring Fastener 3 Loc...

Page 6: ...ood blocks may need to be fastened to mounting locations before sensors are installed Step 4 page 17 Alternate floor mounting of the safety reversing sensor will require hardware not provided Step 6 page 20 Do you have a finished ceiling in your garage If so a support bracket and additional fastening hardware may be required Step 12 page 24 Do you have a steel aluminum fiberglass or glass panel do...

Page 7: ...d to mounting locations before sensors are installed Step 4 page 17 Alternate floor mounting of the safety reversing sensor will require hardware that is not provided Step 12 page 25 Generally a one piece door does not require reinforcement If your door is lightweight you can refer to the information relating to sectional doors on page 24 Step 12 page 25 Depending on your door s construction you m...

Page 8: ... its contents onto a level work surface 2 Unfold the rails taking care to avoid kinking the screw rod joints 3 Rotate the rail sections so that the flat side is down and the screw side is up for all three lengths Keep it clean and free of debris while you are working CAUTION During assembly avoid pulling the rail section housing the trolley rack away from the screw rod The rack is factory set abou...

Page 9: ...sembly be on a level surface to achieve proper alignment and to avoid damage to the pins 6 Insert two 1 4 20x1 3 4 bolts through the center holes of a brace and place its open length against the rail at this joint aligning the holes as shown Position another brace on the opposite side of the rail over the bolts add 1 4 20 lock nuts and hand tighten Insert two additional bolts and hand tighten 7 Ke...

Page 10: ...acing correctly the trolley release arm must be horizontal lock position with its arrow pointed away from the power unit Working on a level surface align the rail assembly with the power unit as shown Slip the coupling over the rail sprocket Slide the rail through the power unit bracket until the coupling fits securely over the power unit sprocket Align the two screw holes in the rail with those i...

Page 11: ...ithin sight of the door at a minimum height of 5 feet where small children cannot reach and away from all moving parts of the door 7 Install the User Safety Instruction Label on the wall adjacent to the control button and the Maintenance Instruction Label in a prominent location on the inside of the garage door 8 Upon completion of the installation the door must reverse when it comes in contact wi...

Page 12: ...tural supports as shown here and on page 13 Open your door to the highest point of travel as shown Draw an intersecting horizontal line on the header wall 3 above the high point This height will provide travel clearance for the top edge of the door Proceed to Step 2 page 14 Installation Section Pages 12 27 Sectional door with curved track One piece door with horizontal track Installation Step 1 De...

Page 13: ...btract the actual height of the door Add 8 to the remainder See Example Close the door and draw an intersecting horizontal line on the header wall at the determined height If the total number of inches exceeds the height available in your garage use the maximum height possible or refer to page 14 for ceiling installation Proceed to Step 2 page 14 EXAMPLE Distance from top of door at highest point ...

Page 14: ... guideline onto the ceiling as shown Center the bracket on the vertical mark no more than 6 from the wall Make sure the arrow is pointing toward the wall The bracket can be mounted flush against the ceiling when clearance is minimal Mark holes designated for ceiling mount only Drill 3 16 pilot holes and fasten bracket securely to a structural support with the hardware provided Fastening the Header...

Page 15: ...oor below the header bracket Use packing material as a protective base If the door spring is in the way you ll need help Have someone hold the opener securely on a temporary support to allow the rail to clear the spring Position the rail bracket against the header bracket Align the bracket holes and join with a clevis pin as shown Insert a ring fastener to secure 15 Installation Step 3 Attach the ...

Page 16: ... to a solid surface such as the studs on either side of the door or add a piece of wood at each location if installing in masonry construction Without a properly working safety reversing sensor persons particularly children could be injured or killed by a closing garage door Read and follow all instructions To protect small children install the safety reversing sensor so that the beam will be no h...

Page 17: ...and 2 show assembly of brackets and C wrap based on the recommended installation of the sensors on each side of the garage door as shown on page 16 However Figures 3 and 4 are variations which may fit your installation requirements better Make sure the wraps and brackets are aligned so the sensors will face each other across the garage door 1 Fasten the C wraps to the mounting brackets having squa...

Page 18: ...ed Wire Routing 1 Using insulated staples run the wires from both sensors to the rail at the door header see Figure 6 2 Cross and twist the two wires where they meet the rail see inset A Run the wires inside the channels at the top of the rail along each side to the power unit and pull taut see inset B Do not use the lower trolley channels NOTE If your access door is near the garage door you may c...

Page 19: ...rail If the top panel hits the trolley when you raise the door pull down on the trolley release arm to disconnect the inner and outer sections The trolley can remain disconnected until Step 13 is completed Rail 2x4 Door Foam Packaging ONE PIECE Door without Track With the door fully open and parallel to the floor measure the distance from the floor to the top of the door Using a stepladder as a su...

Page 20: ...k to make sure the rail is centered over the door or in line with the header bracket if the bracket is not centered above the door 7 Remove the 2x4 Operate the door manually If the door hits the rail raise the header bracket Measure Distance Lag Screws 5 16 18x1 7 8 Bracket Not Supplied Lag Screws 5 16 18x1 7 8 Not Supplied 5 16 18x7 8 Screw 5 16 Lock Washer 5 16 18 Nut FINISHED CEILING 5 16 18x7 ...

Page 21: ...e door you may run this wire with the Safety Reversing Sensor wires along the top of the rail See page 18 4 Remove the Control Center door on the right panel of the opener to access the terminal screws 5 Thread all wires through the opening at the base of the drive shaft cover see Figure 2 6 Insert the remaining wire through the hole in the power unit and strip 1 4 of insulation from each set of w...

Page 22: ... aside Remove the attached 3 prong cord Connect the black line wire to the screw on the brass terminal the white neutral wire to the screw on the silver terminal and the ground wire to the green ground screw The opener must be grounded Reinstall the cover 22 To prevent electrocution or fire installation and wiring must be in compliance with local electrical and building codes Do NOT use an extensi...

Page 23: ... Adjust rope length so the handle is 6 feet above the floor Secure with an overhand knot If it is necessary to cut the rope heat seal the cut end with a match or lighter to prevent unraveling Trolley NOTICE Overhand Knot Manual Release Handle Rope Overhand Knot Trolley Release Arm 23 WARNING Install a 100 watt maximum light bulb in each socket The lights will turn ON and remain lit for approximate...

Page 24: ...de the bracket Position the bracket on the face of the door within the following limits A The top edge of the bracket 2 4 below the top edge of the door B The top edge of the bracket directly below any structural support across the top of the door Mark and drill 5 16 left and right fastening holes Secure the bracket as shown in Figure 1 if there is vertical reinforcement If your installation doesn...

Page 25: ...ent Board All ONE PIECE Door Installation Procedure Center the bracket on the inside face of the door in line with the header bracket as shown Mark either the left and right or the top and bottom holes Drill 5 16 pilot holes and fasten the door bracket with hardware supplied 25 Please read and comply with the warnings and reinforcement instructions on page 24 They apply to one piece doors also Car...

Page 26: ... 5 16 Nuts 5 16 18 Screws 5 16 18x7 8 Clevis Pin 5 16 x1 Clevis Pin 5 16 x1 1 4 Figure 3 If holes in curved arm are above holes in straight arm disconnect straight arm Cut about 6 from the solid end Reconnect to trolley with cut end down as shown Bring arm sections together Find two pairs of holes that line up and join with screws lock washers and nuts Proceed to Adjustment Step 1 page 28 Trolley ...

Page 27: ...r to the open position parallel to the floor and lift the door arm to the trolley The arm should touch the trolley just in back of the door arm connector hole Refer to the fully open trolley door arm positions in the illustration If the arm does not extend far enough adjust the limit further One full turn equals 2 of trolley travel Closed Door Adjustment Decrease DOWN Travel Limit Turn the DOWN li...

Page 28: ... open at least 5 feet Adjust the UP open force as explained in Adjustment Step 2 If the door does not close completely Increase down travel Turn the DOWN limit adjustment screw counterclockwise One turn equals 2 of travel If door still won t close completely try lengthening the door arm Page 26 If you have adjusted the door arm to the maximum length and the door still will not close completely low...

Page 29: ...ning the control counterclockwise Make small adjustments until the door stops easily After each adjustment run the opener through a complete travel cycle If the door doesn t open at least 5 feet Increase UP Open force by turning the control clockwise Make small adjustments until door opens completely Readjust the UP limit if necessary After each adjustment run the opener through a complete travel ...

Page 30: ...ir to or buckling of the garage floor Any repair to or adjustment of the opener 1 Inch Obstruction Failure to test and adjust the safety reverse system may result in serious injury or death to persons trapped by a closing garage door Repeat this test once a month and adjust as needed 30 Adjustment Step 3 Test The Protector System Press the remote control push button to open the door Place the open...

Page 31: ...rols either force or limits of travel the other control may need to be adjusted also and the safety reversal system must be checked Failure to properly adjust the opener may result in severe injury or death 5 If possible use the manual release only when the door is in a closed position Caution should be taken whenever the disconnect cord is actuated with the door open Weak or broken springs may ca...

Page 32: ...ley Trolley Release Arm Lockout position Manual disconnect To reconnect Weak or broken springs could allow an open door to fall either rapidly or unexpectedly resulting in serious injury death or property damage If possible use the manual release rope and handle only when the door is fully closed Operation of Your Opener WARNING To open the door manually The door should be fully closed if possible...

Page 33: ...the remote control push button 2 Press and release the Smart learn button the right side panel of the opener See figure 2 The indicator light on the panel will begin to blink and the opener lights will flash once 3 Release the remote push button Now the opener will operate when the remote control push button is pressed Test by pressing the remote button to see that the door goes up and down Adding...

Page 34: ...the receiver programming procedure with all remote controls The remote control has short range The garage door opens and closes by itself 1 Be sure that all remote control push buttons are off 2 Remove the bell wire from the door control terminals and operate from the remote control only If this solves the problem the door control is faulty replace or there is an intermittent short on the wire bet...

Page 35: ...ey Open and close the door manually A properly balanced door will stay in any point of travel while being supported entirely by its springs If it does not disconnect the opener and call for professional garage door service Do not increase the force to operate the opener The opener motor hums briefly then won t work 1 The garage door springs are broken See above 2 If the problem occurs on the first...

Page 36: ...ol panel 2 41A5056 Multi function remote control housing 3CGIG screw only no circuit board 3 10A20 3V2032 Lithium Battery 4 29B137 Remote control visor clip 5 41A2828 Manual release rope handle assy 6 217A238 2 Conductor bell wire white white red 7 41A5047 Door bracket w clevis pin fastener 8 41A4353 Header bracket w clevis pin fastener 9 41A4373A Safety sensor kit receiving and sending eyes with ...

Page 37: ...pacitor bracket 5 41A3150 Terminal block w screws 6 41D4671 Limit switch assembly 7 12D554 Limit switch bracket 8 41D4759 Complete Motor Drive Assy with 8a 144B41 22T Pulley 8b 144B42 28T Pulley 8c 20C14 Drive Belt KEY PART NO NO DESCRIPTION 8d 158A69 Retainer Ring 9 41A4843 Interrupter cup 10 41A4837 Worm gear and retainer 11 41C4669 Wire harness assembly 12 41C4672 RPM sensor assembly 13 41D4674...

Page 38: ...6C To Add the Keyless Entry We recommend that you program your password before you install the Keyless Entry You will not need assistance and you can test the reception at the mounting location before installation Programming from your Multi Function Door Control 1 With the door closed press the four digit password desired then press and hold Enter 2 Press and hold the light button on the door con...

Page 39: ...adjustments 34 35 Safety warnings 28 31 Manual Release Rope Handle Lockout feature 32 Manual disconnect 32 35 Safety warnings 11 23 31 32 Opener Terminals Door control connections 21 Safety reversing sensor connections 21 22 Protector System 16 18 30 Receiver Remote Controls Programming the receiver 33 Erasing all codes 33 Safety warning 33 Problems with remote control transmitter operation 34 Saf...

Page 40: ...ing this product at 1 800 654 4736 Then send this product pre paid and insured to our service center for warranty repair You will be advised of shipping instructions when you call the toll free service number Please include a brief description of the problem and a dated proof of purchase receipt with any product that is returned for warranty repair Products returned to Seller for warranty repair w...

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