memory for that slot is clear. Release the button once the yellow LED turns off.
2. Power off the motor that is not being enrolled, and go through the enrollment process for one of the garage door
motors.
3. Once the first motor is enrolled, power off that motor and power on the other motor.
4. Go through the enrollment process for the garage door motor currently power on.
5. Once the second motor is enrolled, power on the first motor. Test remote commands to verify the garage motors
are functioning properly.
Door Sensor reports status
Unknown
or
Malfunction
If the door sensor reports an
Unknown
or
Malfunction
status, try the following steps to restore communication.
Note
: The default status of the door sensor when it's first enrolled is
Unknown
.
Locally open and close the garage door
Open and close the garage door using the opener's wall control. A manual update of the garage door's status can clear
the malfunction and restore communication.
Update the LiftMaster equipment list
Update the LiftMaster equipment list to verify the correct status appears for the garage door. For more information about
requesting an update, see
Request an updated LiftMaster equipment list
Verify the garage door opener is within communication range
The Wi-Fi hub should be installed on the ceiling in the garage where the garage door opener is located. The Hub should
also be within 30 feet open air of the door sensor that is installed on the garage door.
Test the door sensor battery
Test the door sensor to verify the device is receiving power by pressing the door sensor's
Test
button. The Yellow LED
on the door sensor blinks, and the Wi-Fi Hub beeps once or twice to indicate the slot number the sensor is associated
with.
• If the Yellow LED on the door sensor does not blink, replace the 3 volt CR2450 Lithium battery. For more
information, see
Which type of battery does the MyQ Garage Door Tilt Sensor use?
.
◦ Once new battery is put in the door sensor, the garage door sensor should come back online. The garage door
may need to be opened/closed using the garage door opener's wall control for a manual update of the garage
door's status to restore communication.
◦ If Yellow LED still does not blink after replacing with good batteries, the door sensor may need to be replaced.
• If the Yellow LED blinks on the door sensor but the Wi-Fi Hub does not beep once or twice, the door sensor is not
connected to the Wi-Fi Hub. It is recommended to remove the door and relearn it into the Wi-Fi Hub.
Updated: Sat, 05 Sep 2020 16:31:10 GMT
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