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Disposal
Diagnostic Chart
The packaging must be disposed of in the local recyclable containers. According to the European Directive 2002/96/EC on waste electrical
equipment, this device must be properly disposed of, after usage in order to ensure a recycling of the materials used.
Your garage door opener is programmed with self-diagnostic capabilities.
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Old accumulators and batteries may not be disposed of in the household waste, since they contain pollutants and must be properly
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regulations must be adhered to. All decommissioned drive components may not be disposed of in the household waste.
The competent authority (city, town) or its disposal company will inform you about the possibilities of this disposal.
DIAGNOSTIC CODE
SYMPTOM
SOLUTION
Up Arrow
Flash(es)
Down Arrow
Flash(es)
1
1
The garage door opener will not
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If Infrared photocells are installed, then not connected or wires may be cut.
Inspect sensor wires for a disconnected or cut wire.
1
2
The garage door opener will not
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There is a short or reversed wire for the infrared photocells. Inspect
photocells wire at all staple points and connection points and replace wire
or correct as needed.
1
3
The door control will not function.
The wires for the door control are shorted or the door control is faulty.
Inspect door control wires at all staple points and connection points and
replace wire or correct as needed.
1
4
The garage door opener will not
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If Infrared photocells are installed, then misaligned or were momentarily
obstructed. Realign both sensors to ensure both LEDs are steady and
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would interrupt the sensors path while closing.
1
5
Door moves 15-20 cm stops or
reverses.
Manually open and close the door. Check for binding or obstructions,
such as a broken spring or door lock, correct as needed. Check wiring
connections at travel module and at the logic board. Replace travel
module if necessary.
1
5
No movement, only a single click.
Manually open and close the door. Check for binding or obstructions, such
as a broken spring or door lock, correct as needed. Replace logic board
if necessary.
1
5
Opener hums for 1-2 seconds no
movement
Manually open and close the door. Check for binding or obstructions,
such as a broken spring or door lock, correct as needed. Replace motor
if necessary.
1
6
Door coast after it has come to a
complete stop.
Program travel to coasting position or have door balanced by a trained
technician.
2
1-5
No movement or sound.
Replace logic board.
3
1
The garage door opener moves
slightly, then stops.
Activate the garage door opener again. If problem persists, replace logic
board.
3
3
The battery status LED is
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Battery backup charging circuit error, replace logic board.
3
5
The garage door opener will not
close or door reverses during
travel.
If two cable tension monitors were previously installed and one has been
removed, unplug and plug in the opener three times to relearn the monitor
to the opener.
• Check for possible door obstructions and remove.
• Check that the cable tension monitor is properly connected to the opener.
• Replace the cable tension monitor.
