26
Having a Problem?
1. The opener doesn’t operate from either the Door
Control or the remote control:
• Does the opener have electric power? Plug a lamp into
the outlet. If it doesn’t light, check the fuse box or the
circuit breaker. (Some outlets are controlled by a wall
switch.)
• Have you disabled all door locks? Review installation
instruction warnings on page 7.
• Is there a build-up of ice or snow under the door? The
door may be frozen to the ground. Remove any
restriction.
• The garage door spring may be broken. Have it
replaced.
• Repeated operation may have tripped the overload
protector in the motor. Wait 15 minutes and try again.
2. Opener operates from the remote, but not from the
Door Control:
• Is the door control lit? If not, reverse the wires. If the
opener runs, check for a faulty wire connection at the
door control, a short under the staples, or a broken wire.
• Are the wiring connections correct? Review
Installation
Step 6,
page 12.
3. The door operates from the Door Control, but not
from the remote control:
• Is the door push bar flashing? If your model has the
Lock feature, make sure it is off.
• Program the opener to match the remote control code.
(Refer to instructions on the motor unit panel.) Repeat
with all remotes.
4. The remote control has short range:
• Change the location of the remote control in your car.
• Check to be sure the antenna on the side or back panel
of motor unit extends fully downward.
• Some installations may have shorter range due to a
metal door, foil backed insulation, or metal garage
siding.
To Open the Door Manually
The door should be fully closed if
possible. Pull down on the
emergency release handle and lift
the door manually. To reconnect the
door to the opener, press the door
control push bar.
The
lockout feature
prevents the
trolley from reconnecting
automatically. Pull the emergency
release handle down and back
(toward the opener). The door can
then be raised and lowered
manually as often as necessary. To
disengage the lockout feature, pull
the handle straight down. The trolley
will reconnect on the next UP or
DOWN operation, either manually or
by using the door control or remote.
To prevent possible SERIOUS INJURY or DEATH from a falling
garage door:
• If possible, use emergency release handle to disengage
trolley ONLY when garage door is CLOSED. Weak or broken
springs or unbalanced door could result in an open door
falling rapidly and/or unexpectedly.
• NEVER use emergency release handle unless garage
doorway is clear of persons and obstructions.
• NEVER use handle to pull door open or closed. If rope knot
becomes untied, you could fall.
Trolley
Release
Arm
NOTICE
Emergency
Release
Handle
(P
u
ll Do
w
n)
Trolley
Release
Arm
NOTICE
Emergency
Release Handle
(Do
w
n and Back)
WARNING
WARNING
CAUTION
WARNING
WARNING
LOCKOUT POSITION
MANUAL DISCONNECT
POSITION
CARE OF YOUR OPENER
LIMIT AND FORCE ADJUSTMENTS:
Weather conditions may cause
some minor changes in door
operation requiring some re-
adjustments, particularly during
the first year of operation.
Pages 20 and 21 refer to the limit
and force adjustments. Only a
screwdriver is required. Follow
the instructions carefully.
Repeat the safety reverse test
(Adjustment Step 3, page 22)
after any adjustment of limits or force.
MAINTENANCE SCHEDULE
Once a Month
• Manually operate door. If it is unbalanced or binding, call
a trained door systems technician.
• Check to be sure door opens and closes fully. Adjust
limits and/or force if necessary. (See pages 20 and 21.)
• Repeat the safety reverse test. Make any necessary
adjustments. (See Adjustment Step 3.)
Twice a Year
• Check chain tension. Disconnect trolley first. Adjust if
necessary (See page 7).
Once a Year
• Oil door rollers, bearings and hinges. The opener does
not require additional lubrication. Do not grease the door
tracks.
FORCE CONTROLS
1
3
9
7
5
1
3
9
7
5
LIMIT CONTROLS
KG
KG
