TROUBLE SHOOTING
Never try to repair or dismantle the dehumidifier yourself. Incompetent repairs result in loss
of warranty and can endanger the user and the property.
Problem
Possible Cause
Solution
The unit doesn't operate
Has the power cord
been
disconnected
？
Plug the power cord into
the outlet.
Is the tank full
indication blinking?
(the tank is full or in
a wrong position)
Empty the water in the
drainage tank and then
reposition the tank.
The tank is not
positioned correctly, pull
it out and push it in
again until the tank full
indicator goes off.
Is the temperature
of the room above
5
℃
or below
35
℃
?
The protection device is
activated and the unit
cannot be started.
The dehumidifying
function doesn't work
Is the air filter
clogged?
Clean the air filter as
instructions.
Is the intake duct or
discharge duct
obstructed?
Remove the obstruction
from the discharge duct
or intake duct.
No air is discharged
Is the air filter
clogged?
Clean the air filter as
instructions.
Operation is noisy
Is the unit tilted or
unsteady?
Move the unit to a
stable, sturdy location.
Is the air filter
clogged?
Clean the air filter as
instructions.
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