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C450R User Manual 

Page 27 

TROUBLESHOOTING 

Conditions 

 

Possible cause 

 

Action 

 

Battery mode  
 
 
LED is On. 1 beep every 4 
seconds.  

A utility failure has occurred, 
and the UPS is in Battery 
mode.  

The UPS is powering the equipment with 
battery power. Prepare your 
equipment for shutdown. 

 Battery low  

LED is On.  
1 beep every second.  

The UPS is in Battery mode 
and the battery is running 
low.  

This warning is approximate, and the 
actual time to shutdown may vary 
significantly.  

No battery 

LED is On. Beep 
continuous.  

The batteries are 
disconnected.  

1. Verify that all batteries and battery 
detection cable (RJ45) are properly 
connected. 
2. Check the LCD menu: Settings – 
External battery. If select the “Manual 
EBM” and Value is 0, please set the 
right value. 

Battery fault  

LED is On. Beep 
continuous.  

The battery test has failed 
due to bad or disconnected 
batteries, or the battery 
minimum voltage is reached 
in Optimize Battery 
Management (OBM) cycling 
mode.  

Verify that all batteries are properly 
connected. Start a new battery test: if 
the condition persists, contact your 
service representative.  

The UPS does not  
provide the expected 
backup time.  

The batteries need charging 
or service.  

Apply utility power for 48 hours to  
charge the batteries. If the condition 
persists, contact your service 
representative.  

Bypass mode  

LED is on.  

An overload or a fault has 
occurred, or a command has 
been received and the UPS is 
in Bypass mode. Or auto 
bypass function is enabled. 

Equipment is powered but not 
protected by the UPS. Check for one of 
the following alarms: overtemperature, 
overload, UPS failure or auto bypass 
setting.  

Power overload  

LED is On.  
1 beep every second. 

Power requirements exceed 
the UPS capacity (greater 
than 105% of nominal;  

Remove  some  of  the  equipment  from 
the  UPS.  The  alarm  resets  when  the 
condition becomes inactive.  

Over temperature 
warning  

LED is On.  
1 beep every second.  

The UPS internal temperature 
is too high. At the warning 
level, the UPS generates the 
alarm but will remains in the 
current operating state.  

Clear vents and remove any heat 
sources. Ensure the airflow around the 
UPS is not restricted.  

The UPS does not start.  

The input source is not 
connected correctly.  

Check the input connections.  

The Remote Power Off (RPO) 
switch is active or the RPO 
connector is missing.  

If the UPS Status menu displays the 
"Remote Power Off" notice, inactivate 
the RPO input. 

Emergency power off 

RPO is active 

1.Check the RPO connector status 
2.Reset the RPO fault through LCD. Main 
menu – Control - Reset fault state. 

Summary of Contents for C450R

Page 1: ...HE C450R SERIES A rackmountable uninterruptible power supply UPS incorporating online double conversion technology which eliminates all mains power disturbances www certaups com For assistance please contact your local CertaUPS partner Scan to download the APP ...

Page 2: ... B C 11 C450R BB1 11 C450R BB2 11 INSTALLATION 12 INSPECTING THE EQUIPMENT 12 CHECKING THE ACCESSORY KIT 12 INSTALLING THE UNIT 13 RACK INSTALLATION 13 TOWER INSTALLATION 14 CONNECTING THE EBM S 14 OPERATION 15 LCD PANEL 15 LCD DESCRIPTION 16 OPERATING PRINCIPLE 16 DISPLAY FUNCTIONS 17 USER SETTINGS 17 STARTING THE UPS WITH UTILITY 19 STARTING THE UPS WITH BATTERY 19 UPS SHUTDOWN 19 COMMUNICATION ...

Page 3: ...22 INSTALLATION PROCEDURE 23 WINPOWER VIEW APP 23 UPS MAINTENANCE 24 EQUIPMENT CARE 24 TRANSPORTING THE UPS 24 STORING THE EQUIPMENT 24 REPLACING BATTERIES 24 RECYCLING 26 TROUBLESHOOTING 27 SPECIFICATIONS 29 UPS BLOCK DIAGRAM 29 UPS SPECIFICATION 29 ...

Page 4: ...that the battery must not be disposed of to the normal household waste but be separately collected and recycled EU separate collection mark for waste electrical and electronic equipment WEEE This indicates that the item must not be disposed of to the normal household waste but be separately collected and recycled Information advice help Refer to the user manual KEEP THESE INSTRUCTIONS IN A SAFE PL...

Page 5: ... a fire The batteries may explode Dispose of used batteries according to the instructions Do not open or damage batteries Released electrolyte is harmful to the skin eyes and may be toxic CAUTION A battery can present a risk of electrical shock and high short circuit current The following precautions should be observed when working on batteries Remove watches rings or other metal objects Use tools...

Page 6: ...es of the system l Never expose the system to direct sunlight or source of heat l If the system must be stored before installation storage must be in a dry place l The admissible storage temperature range is 25 C to 55 C without batteries 0 C to 40 C with batteries suggest storing the battery below 25 C l This UPS can be used in TN IT TT power systems SPECIAL PRECAUTIONS l The unit is heavy wear s...

Page 7: ...unication ports EPO Dry in Dry out intelligent slot USB RS232 IoT Ethernet default and Wireless Optional Dot matrix LCD supports Multi Language ECO Mode Start able without battery ENVIRONMENTAL PROTECTION Products are developed according to an eco design approach Substances This product does not contain CFCs HCFCs or asbestos Packing To improve waste treatment and facilitate recycling separate the...

Page 8: ...14 3 445 438 85 5 C450R 010 C 8 0 445 438 85 5 C450R 020 B 23 3 600 438 85 5 C450R 020 C 10 6 600 438 85 5 C450R 030 B 26 2 600 438 85 5 C450R 030 C 11 0 600 438 85 5 C450R BB1 22 6 445 438 85 5 C450R BB2 3P 39 9 600 438 85 5 The weights in this table is reference only please see the labels on the carton for details D D W W H H ...

Page 9: ...0R 020 B C C450R 030 B C C450R BB1 C450R BB2 3P 1 WLAN HDMI 2 USB 3 Ethernet RJ45 4 EPO Dry in Dry out 5 EBM auto detection 6 RS232 7 Slot Card Box 8 EBM Connector 10 Input Socket Input Terminal 11 Output Socket Output Terminal 13 Programmable Output Socket ...

Page 10: ...kers optional 9 Inteligent slot card optional 10 Rail kit 11 RS232 cable optional If any equipment has been damaged during shipment keep the shipping cartons and packing materials for the carrier or place of purchase and file a claim for shipping damage If you discover damage after acceptance contact your supplier to file a claim for concealed damage 5 2 1 3 10 4 6 8 7 9 12 11 ...

Page 11: ...ply the rated backup time RACK INSTALLATION Follow steps 1 to 4 for module mounting on the rails Always keep 200mm of free space behind the UPS rear panel Check that the indications on the name plate located on the top cover of the UPS meets to the AC power source and the true electrical consumption of the total load 1 Connect the UPS input socket to the AC power source using the cable of the prot...

Page 12: ...al Page 14 TOWER INSTALLATION CONNECTING THE EBM S A small amount of arcing may occur when connecting an EBM to the UPS This is normal and will not harm personnel Up to a maximum of 4 EBMs can be connected to the UPS ...

Page 13: ... Turn off Press the button 3s can turn off the UPS Scroll up Press to Scroll up the menu option Scroll down Press to Scroll down the menu option Enter menu Select Confirm the current selection Exit the present menu Press to exit present screen the main menu or to return to higher level menu without changing a setting Mute buzzer Press the button to mute the buzzer temporarily once new warning or f...

Page 14: ...attery low This warning is approximate and the actual time to shutdown may vary significantly but battery is near fully depleted High Efficiency mode Once the mains are loss or abnormal the UPS will transfer to Line mode or Battery mode and the load is supplied continuously Converter mode The UPS will free run with fixed output frequency 50Hz or 60Hz The load should be derated to 60 in converter m...

Page 15: ...ault factory settings Settings Refer to chapter 4 4 User settings Identification Product name Serial number firmware version IP MAC address USER SETTINGS Submenu Available settings Default settings Password Can be changed by user 4314 Change language English Italiano Français Deutsch Español Русский Polski 简体中文 English User password Enabled Disabled Enabled Audible alarms Enabled Disabled Enabled ...

Page 16: ...enabled Battery remaining time enabled disabled enabled Date and time dd mm yyyy hh mm 01 01 2020 00 00 LCD contrast 5 5 0 IoT enabled disabled disabled Modbus TCP enabled disabled disabled Overload pre alarm 50 105 105 External battery Auto detection Manual EBM 0 4 Manual Ah 7 144Ah Auto detection 0 EBM Charger current For Charger model only 2A 4A 6A 8A 4A If the load type is transformer type it ...

Page 17: ...HE UPS WITH UTILITY STARTING THE UPS WITH BATTERY Before using this feature the UPS must have been powered by utility power with output enabled at least once Battery start can be disabled Refer to the Chapter 4 4 User setting UPS SHUTDOWN ...

Page 18: ...ted UPS will cut off output immediately and continue to alarm RPO Comments Connector type 1 3mm 16 AWG Maximum wires External breaker specification 60 V DC 30 V AC 20 mA max Dry in Dry in function can be configured see settings Dry in Dry Out Dry out is the relay out dry out function that can be configured see Settings Dry out Dry out Comments Connector type 1 3mm 16 AWG Maximum wires Inner Relay ...

Page 19: ... IoT Connection Wired connection 1 Connect UPS and router or switch with a network cable 2 Enable the IoT function in LCD see Settings IoT 3 Search for WinPower View from Google Play Store or Apple APP store download and install 4 Open the app register an account log in follow the instructions of the app 5 Tap on the upper right corner scan the SN barcode on the UPS label to add a device Please us...

Page 20: ...tact your local distributor for details C NMC Ideal monitoring solution enables the user to monitor and control the status of UPS on a web browser via internet C Modbus provides a connection to Modbus protocol with standard RS485 signal C Relay Provides voltage free dry contact signals for programmable controller and management system C EMP Supports temperature and humidity sensors for remote envi...

Page 21: ...uired files from the internet Please enter the serial number below to install the software When you finish installation restart your computer the WinPower software will appear as a green plug icon located in the system tray near the clock CertaUPS APP The CertaUPS mobile App allows you to centralise monitoring UPS s connected to the cloud Please download it from the Google Play Store or Apple APP ...

Page 22: ... peak efficiency TRANSPORTING THE UPS Please transport the UPS only in the original packaging If the UPS requires any type of transportation verify that the UPS is disconnected and turned off STORING THE EQUIPMENT If you store the equipment for a long period recharge the battery every 6 months by connecting the UPS to utility power Recommends that the batteries charge for 48 hours after long term ...

Page 23: ...ry pack 1 Put the new battery pack into the UPS 2 Screw back the metal protection covers 3 Reconnect the electrical connector and the front panel 4 Perform a manual battery test from the display Verify that the replacement batteries have the same rating and brand as the batteries being replaced ...

Page 24: ...ead acid batteries and must be disposed of as it s explained in this manual For more information contact your local recycling centres re use and treatment facilities The crossed out wheeled bin symbol indicates that waste electrical and electronic equipment WEEE should not be discarded together with unseparated household waste but must be collected separately The product should be handed in for re...

Page 25: ...arging or service Apply utility power for 48 hours to charge the batteries If the condition persists contact your service representative Bypass mode LED is on An overload or a fault has occurred or a command has been received and the UPS is in Bypass mode Or auto bypass function is enabled Equipment is powered but not protected by the UPS Check for one of the following alarms overtemperature overl...

Page 26: ... Reconnect all input wires Over temperature fault Over temperature is too high UPS goes to bypass or stopped Check the ventilation of the UPS and check the ambient temperature Output short circuit Output short circuit occurred Check the output of UPS and loads make sure the short circuit is removed before turning on again APP cannot connect to UPS IoT is disabled Enable IoT function in LCD Your IT...

Page 27: ...ltage Range Optimize Battery Management OBM Frequency 50Hz 60Hz Power Factor 0 99 THDI 5 INPUT CONNECTION Socket 1x IEC C14 1x IEC C20 OUTPUT Voltage Regulation AC Mode 200 208 220 230 240 VAC derating 10 at 208V derating 20 at 200V Rated Frequency 50Hz 60Hz Maximum Power Factor PF 1 Voltage accuracy 1 THDv 1 linear load 5 nonlinear load Transfer Time 0ms Online battery 4ms Online bypass 10ms ECO ...

Page 28: ...ms 54A 100ms BATTERY Voltage 36V 72V Maximum EBM quantity 4 EBM Auto Detection Yes Battery Hot Swappable Yes CHARGER Charging Method Optimize Battery Management OBM Charging Current 1 5A 8A 1 5A 8A 1 5A 8A Recharge Time 3h to 90 N A 3h to 90 N A 3h to 90 N A OTHER MODE CVCF Yes deterating to 60 load HMI Display Dot matrix LCD optional segment LCD Language Multi language USB USB 2 0 with HID power ...

Page 29: ...ltitude 0 3000m the load derating 1 every up 100m 1000 3000m Acoustic Noise 45dB at front 1m 50dB at front 1m Certification CE IEC EN 62040 UKCA EMS ESD EC EN 61000 4 2 RS232 IEC EN 61000 4 3 EFT IEC EN 61000 4 4 Surge IEC EN 61000 4 5 ACCESSORIES Input Power Cable Yes Output Power Cable Yes For IEC models EBM Cable Yes in EBM USB Cable Yes Rail Kit Included Tower Feet Yes Rack Ears Yes Manual Eng...

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