Topping Up the Water
The tank must be topped up if the steam flow being emitted starts to decrease.
Switch the steam cleaner off by pressing the ON/OFF switch. The green
operating lamp will go out. Then press the steam release button on the steam
gun to release all remaining pressure inside the tank, then lock the gun.
Remove the plug from the mains and allow the unit to cool down.
Take care when opening the plug as the water in the tank may still be slightly
under pressure even after the unit has cooled down. Press the cap downwards
and turn anti-clockwise, allowing any pressure to escape before removing the
cap fully from the unit. As the air escaping may still be hot, you should use a
cloth in your hand when opening the cap.
Top the unit up with water by using the measuring jug and funnel, then carefully
close the tank cap again. The steam cleaner can now be plugged in and
switched on again. The unit will be ready to use once the red heating lamp goes
out again.
Cleaning and Maintenance
WARNING
: Always ensure that the unit is switched off and unplugged before carrying out any
cleaning or maintenance.
Only clean the appliance by wiping over the housing with a damp cloth. Do not use any cleaning
agents or detergents as these may damage the housing.
Troubleshooting
If the problems you encounter are not remedied by the solutions offered below
or your issue is not covered here, please contact the Kogan customer support
team.
Fault
Possible Cause
Possible Solution
Operating light fails to light up.
•
The appliance is either not
plugged into a power socket,
or is not turned on.
•
The power socket is faulty.
•
The power cable is damaged.
•
Insert the mains plug into a
power socket and switch the
unit on.
•
Check the socket by plugging
a different appliance into it.
•
Have the cable replaced by a
Kogan technician.
No steam is emitted when the steam
button is operated.
•
The child-proof lock is
preventing release of the
steam button.
•
The water tank is empty.
•
Push the black pin on the
right hand side of the steam
gun to the left.
•
Top unit up with water.
Only a small amount of steam flows
out.
•
The steam controller is set to
the minimum.
•
Turn the steam controller
anti-clockwise until sufficient
steam is emitted.
The appliance takes a very long time
to heat up.
•
Water tank has excessive
lime scale.
•
Descale the water tank.
If you have any further issues or questions regarding use of this product,
please contact the Kogan customer support team.
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