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Appendix 7, Service Form
Service form
Cerlic products are characterized by a high degree of quality and functionality. In the
unlikely event of difficulties, please fill out this form, and if available, the support
information form available as appendixes in the manuals. Please have the information at
hand when contacting Cerlic service to verify the problem or before sending the product
for service.
In order to secure our quality of service and to ensure customer satisfaction, please
make sure you enclose a support form properly filled out when you send in products for
repair.
Date
___________________________________________________________
Company
___________________________________________________________
Department
___________________________________________________________
Contact name
___________________________________________________________
Phone
___________________________________________________________
E-‐mail
___________________________________________________________
Product
___________________________________________________________
Serial no.
___________________________________________________________
Position / Ref.
___________________________________________________________
In order to get a fast and accurate service, please give a short description of what the
problem is, when and how it occurs, and the environment where the equipment is
installed.
Problem
___________________________________________________________
___________________________________________________________
Occurrence
___________________________________________________________
___________________________________________________________
Environment
___________________________________________________________
___________________________________________________________
Additional Info
___________________________________________________________
___________________________________________________________
