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Does the remote control turn on?
Q: Is the power switch (located at the side of the product) turned on?
A: Turn on the power switch.
Q: Is the power cord connected properly?
A: Connect the power cord again.
Q: Is the remote control connected properly?
A: Connect the remote control again.
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In case of error during operation, the following messages appear on the remote
control display:
Check the error messages displayed and contact the Customer Support Center
Please contact the support center if any of the following symbols appear
:
tH, SE, HE, PH, Hod, HEE, HLE, CE, Vod, VEE
Caution
SE
tH
Hod
HLE
PH
HE
CE
High temperature error
External Projector
Internal Projector
Main Heating Element
Auxiliary Heating Element
Internal Projector
Main Heating Element
Auxiliary Heating Element
High temperature error
Faulty communication line
Internal connection for main
computer
Main computer and remote
control connection
Overloading motor error
Faulty motor encoder
Faulty upper & lower limit switch
Horizontal motor drive
External Projector
Internal Projector
Internal circuit
Heating element error
Symbol
Symbol
Error location
VEE
Vod
Overloading motor error
Overloading motor error
Vertical motor drive
Are the external projectors working?
Q: Are the external projectors connected properly?
A: Connect the external projectors again.
Is the product malfunctioning?
Q: Can you move the internal projectors using the Up/Down key?
A: Internal projectors can be moved using the Up/Down key only in semi-automatic
mode and manual mode.
Q: Can some of the remote control keys be operated?
A: Check the condition of the supporting mat.
Some of the remote control keys cannot be operated if the supporting mat is not
completely opened.
Q: Can the sound key of the remote control be operated?
A: The sound key of the remote control cannot be operated if the SD card is not
installed properly.
Q: Can you hear the music?
A: Please check the condition of the SD card.
A: Please turn the power off and then on again.
Are error messages displayed on the remote control?
Q: Does the remote control screen display tH, SE, HE, PH, Hod, HEE, HLE, CE, Vod, or VEE?
A: After checking the error messages, contact the Customer Support Center.
Never dismantle the product arbitrarily.
