Polycom 450 & 4xx
Quick Reference Guide
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Polycom 4xx QRC
– 050115rev1
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Call Forwarding
Using Call Logs
You can
Forward
your phone calls to another extension or a phone
outside of the company.
To
Enable
Forwarding:
1. Press the
Forward
soft key.
2. Choose from the list of
Always Forward
,
No Answer Forward
, or
Busy Forward
and press the
Select
soft key.
3. Enter the number or extension of where you would like to forward your
calls and then press the
Enable
soft key.
To
Disable
Forwarding:
1. To disable, press the
Forward
soft key, select the feature you would
like to disable and press the
Select
soft key. Press the
Disable
soft
key to remove forwarding.
Your phone retains a list of call logs that you can access by pressing the
Callers
soft key. You can also go straight to the call logs by using the
arrow keys:
•
Down Arrow
shows Missed Calls.
•
Left Arrow
shows Received Calls.
•
Right Arrow
shows Placed Calls.
You can also access more detailed call logs through the web portal, which
is listed on the back of this handout.
Speed Dial 100
Do Not Disturb
Speed Dial 100
allows you to program up to 100 contacts using 2-digit
codes 00 through 99.
• At a dial tone, enter
*75
followed by the
2-Digit Speed Dial Code
you’d like program, followed by the
10-digit phone number
.
• To use a Speed Dial code, while the
phone is on-hook
(no dial tone),
enter
#
+ 2-Digit Speed Dial Code
, then press the
Dial
softkey or lift
up the handset.
Example:
Do not establish dial tone, dial #+00 press
Dial or lift handset, or whichever 2-digit code you want to dial.
Do Not Disturb
(DND) will send all of your callers directly to voicemail.
To
Activate
DND:
• Press the
Do Not Disturb
hard key.
• An “
X
” will flash next to your extension to confirm activation of DND.
To
Deactivate
DND:
• Press the
Do Not Disturb
hard key again.
• A phone icon will display next to your extension to confirm
deactivation of DND.
Voicemail
Retrieving Voicemails
Voicemail Shortcuts
Three Ways to Access
•
From Your Office Phone
:
Press the Messages key, then press the Connect soft key.
When prompted, enter your Voicemail Passcode, followed by #.
•
From Outside the Office*
:
Dial your Voicemail Retrieval number.
When prompted, enter your 10-digit phone number followed by #.
Reenter your 10-Digit Phone Number, followed by #.
•
By Calling Your Direct Dial Number
:
During your greeting, press 7.
Enter your Voicemail Passcode, followed by #.
Note:
*You can save a contact in your cell phone to automatically log
you in by adding a contact with the
Voicemail Retrieval
phone number
<pause>
[10-digit number]
# <pause>
[password] #.
Play Message Menu
While a Message is Playing
11
.. Check Unheard Messages
1
.... Listen to Messages
2
.... Send Messages
4
.... Mailbox Options
*
..... Disconnect
0
.... More Options
1
.... Repeat Message
2
.... Pause/Resume
3
.... Skip to End
4
.... Slow Down
5
.... Message Details
6
.... Speed Up
7
.... Delete Message
9
.... Save Message
*
.... Return to Previous Menu
#
.... Skip Message
88
.. Call Sender
Web Portal
Login Information
New Web Portal Password
Web Address
Username
: received via email from your administrator
Password
: received via email from your administrator
Please record your password here:
Notes
