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18

WARRANTY AND SERVICE

BEFORE YOU CALL FOR SERVICE have the following information available:

1. 

Serial number:

 The serial number is located on the upper rear panel of your BBQ, on the rating plate, as well as on the front 

cover of the user manual.

2. 

Model number:

 The model number is located on the front cover of the user manual, the bottom right corner of the rating 

label and also on your cash register receipt.

3. 

Proof of purchase

 by the original owner.

Call the Centro® Customer Care Hotline 1-877-707-5463

HOURS: 8AM- 7PM EST Mon-Fri, Closed Saturday and Sunday

IF YOUR PRODUCT IS DAMAGED:

1. Call the Centro® Customer Care Hotline 1-877-707-5463
2. 

Do not return to the store for replacement of damaged or defective parts. 

 

Centro® Customer Care

 will ensure that all in-

stock replacement parts arrive at your home within 3-10 business days.

3. 

Concealed Loss or Damage:

 If damage is unnoticed until merchandise is unpacked, resolve issue by contacting 

Centro® 

Customer Care

 immediately.  Missing or damaged parts should be claimed within 30 days of purchase.   

To ensure your satisfaction and for follow-up service, 

 

register your BBQ online at 

www.centrobbqs.com 

LIMITED Warranty:

Trileaf Distributions® , hereby warrants to the ORIGINAL PURCHASER of this Centro® Barbecue that it will be free of defects in 
workmanship, for a Limited 1-5 years, model specific, from the date of purchase, as follows:

Please see Limitations and Exclusions section on the following page.

 

Cuisine Sink and Preparation Station  (85-1140) -  
Limited 3 Year 

Limited 3 Year:

Faucet 

Limited 1 Year:

 

All remaining parts 

Centro 2900S (85-3006-8 & 85-3007-6) and Cuisine Breakfast 
Station (85-1117)- Limited 3 Year 

Limited 3 Year:

Stainless Steel Linear Burners 
Manifold and Valve Assembly
Carryover Bar

Limited 1 Year: 

All remaining parts 

Centro 3900 (85-1626-4 & 85-1651-2), Centro 3900S 
(85-3010-6 & 85-3011-4) - Limited 5 Year  

Limited 5 Year:

Stainless Steel U-shaped Burners 
Manifold and Valve Assembly
Carryover Bar

Limited 1 Year:

All remaining parts 

Centro 4900IR (85-3014-8 & 85-3015-6) - Limited 5 Year

Limited 5 Year:

Stainless Steel U-shaped Burners 
Manifold and Valve Assembly
Carryover Bar

Limited 2 Year:

Sear Zone Infrared Side Burner
Rear Infrared Rotisserie Burner

Limited 1 Year:

All remaining parts 

CAUTION

Some parts may contain sharp edges – especially as noted in the manual! Wear protective gloves if necessary.

For residential use ONLY. Do not use for commercial cooking.

WARNING

Do not attempt to repair or alter the hose/ valve/ regulator for any assumed defect or for any type of retro 

fit or conversion.  Any modifications to this assembly will void your warranty and create the risk of a gas 

leak and fire.  Use only authorized replacement parts supplied by the manufacturer, for your model.

Summary of Contents for 03122008 EJ

Page 1: ...r tubes to avoid flash fires caused by spider webs and other blockages Inspect gas jets to ensure they are correctly installed in burner tubes Never leave a lit grill unattended BEFORE OPENING THE GAS...

Page 2: ...property damage or serious personal injury or even death Follow all leak check procedures carefully prior to operation of barbecue even if grill was dealer assembled Do not try to light this barbecue...

Page 3: ...andcreate the risk of a gas leak and fire Use only authorized replacement parts supplied by the manufacturer for your model To ensure your satisfaction and for follow up service register your BBQ onli...

Page 4: ...hanging or unprotected construction aluminum siding windows or fencing DO NOT use in enclosed spaces such as carport garage porch or covered patio DO NOT leave your barbecue unattended while in operat...

Page 5: ...eel Use only LP cylinders equipped with this type of valve A device for vapor withdrawal A collar to protect the LP tank shut off valve A ring on the bottom of the LP tank to secure it to the support...

Page 6: ...cap onto LP cylinder valve Always use cap supplied with tank valve Failure to use safety cap as directed may result in serious personal injury and or property damage WARNING When transporting and sto...

Page 7: ...115 150 C 240 300 F is reached HasaFlowLimitingFeature whichwillrestricttheflowofgasto10cubicft hour in the event of a leak improper lighting procedure or regulator malfunction Connecting Regulator to...

Page 8: ...ith a quick connect socket connection This will allow you to attach your Barbecue to your residential gas line To Connect 1 Push back the sleeve on the Quick Connect socket and insert plug and release...

Page 9: ...nd burners to confirm that all components are properly positioned before lighting the main burners 2 Always confirm that all burner control knobs are in the OFF position before opening the gas supply...

Page 10: ...if applicable 1 Open lid Turn OFF all control knobs Ensure LP cylinder is closed 2 Turn on the gas supply valve at the tank 1 to 2 turns or turn on the main gas supply valve 3 Insert a lit match or a...

Page 11: ...lectrode 4 Turn the Sear Zone control knob to the SEAR HI position Be sure the burner lights and stays lit ATTENTION Always preheat barbecue before starting to cook Light all burners and adjust them t...

Page 12: ...d warm with ease For best results preheat your side burner for 10 15minutes on HI When boiling water or warming foods always ensure that you are using a covered pot or wok Ensure that your gas barbecu...

Page 13: ...n fridge or at room temperature prior to cooking This infrared side burner is temperature adjustable Only use the Hi setting for preheating only 2 minutes or for searing foods Avoid overcooking foods...

Page 14: ...s such as FLASH and GREASE Fires For more information regarding these issues please visit www centrobbqs com Spiders and insects are attracted to the smell of propane and natural gas and often build n...

Page 15: ...ing tears or breaks 3 Check electrode for cracks in the porcelain insulator 4 Replace battery Ensure battery is installed correctly 5 Check battery igniter cap for proper threading 6 Check gap between...

Page 16: ...erly spaced in distance from the burner and sit within the collector box 3 16 or slightly over 1 8 of an inch from the burner too much or too little of a gap will impair the electrode s ability to hav...

Page 17: ...oes not get hot enough BBQ needs to be preheated for 10 minutes with a closed lid Ambient tempera tures will affect the performance of your BBQ Always keep lid closed in colder temperatures Flow limit...

Page 18: ...e on your flame tamers Remove and clean heat plates every other time you BBQ or more frequently if cooking for a large group of people Using a grill brush brush away any buildup from flame tamers Clea...

Page 19: ...ide down to drain the excess water Bring indoors and dry thoroughly Impaired ventilation of hot air from the Sear Zone In order for the burners to function properly hot air must have a way to escape I...

Page 20: ...ners must be rinsed off and dried with a soft cloth STORING YOUR BBQ To avoid BBQ deterioration and degradation of parts please perform the following tasks prior to storing your BBQ for the season Rem...

Page 21: ...ill be free of defects in workmanship for a Limited 1 5 years model specific from the date of purchase as follows Please see Limitations and Exclusions section on the following page Cuisine Sink and P...

Page 22: ...ster your product on line The purchaser shall retain a copy of the purchase invoice for future claims Trileaf Distributions excludes from its warranty the following a Accidental damage abuse tampering...

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