HAWK 8000 CONTROLLER – BACKUP & RESTORE GUIDE
5
EN2Z-1027GE51
R0517
Prerequisites:
• The USB flash drive on which the backup is stored.
CAUTION
Risk of equipment damage!
►
Only flash drives (USB sticks
≤
128GB) are recommended for backup/restore operations. USB bus-powered ex-
ternal hard drives often have higher power requirements and so may not function as expected, possibly resulting in
permanent damage to the drive or to the HAWK 8000. Plugging in an external hard drive may cause the controller
to become unresponsive, requiring a reboot.
• A USB-to-Micro USB cable (same cable as that used to connect a smart phone to a computer). The Debug port
on a controller is a standard Micro-A type USB port for debugging serial communications.
• A terminal emulator (system shell program), such as PuTTY. You use this program to access the controller's
system shell menu, which lists the restore options.
• The system passphrase of the system to which you are restoring the backup.
• The system passphrase used to create the backup. If you are restoring the image to a different controller (another
of the same model), or if the system passphrase for the controller on which the backup was made changed since
you made the backup, the passphrase required to decode the backup will be different from the current system
passphrase.
NOTE:
For any HAWK 8000 converted to run AX, USB Backup/Restore functionality is not supported. Also, the
USB port on the device is not monitored for insertion/removal of devices.
Step 1: Set up the terminal emulator program running on your PC with the following settings:
• baud rate: 115200
• data bits: 8
• parity:
N
• stop bits: 1
For details on using a serial connection to this port, see HAWK 8000 – Installation & Commissioning
Instructions (EN1Z-1027GE51).
Step 2: Ensure that the controller's power is OFF.
Step 3: Connect the USB-to-Micro USB cable from the computer to the controller's micro USB port (Debug
port).
Step 4: Insert the USB flash drive that contains the backup into the USB port.
Step 5: Press and hold down the backup and restore button throughout the boot-up process (approx. 5
seconds) until the button press is detected and this confirmation banner displays:
*******************************************************
Backup/Restore button press detected. Release button now to proceed.
*******************************************************
Step 6: Release the backup and restore button once the banner displays.
On detecting the button release, the system begins a 10-second countdown, which displays as shown
here:
Press any key to restore from USB backup.
If no key pressed, factory recovery will begin in 10 seconds
Recovery begins in 9 seconds
Recovery begins in 8 seconds
Recovery begins in....
Step 7: Press any key during the 10-second countdown to restore from a USB backup (and to prevent the
system from entering factory recovery mode).