ISSUE 4.0
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
10
10.0 REPAIR AND RETURN INFORMATION
10.1 WARRANTY REPAIR
Any device returned requiring warranty service, repair or credit must be
accompanied with a "Return Material Authorization (RMA) Number” and
must also include: return shipping instructions, original purchase order
number and special marking instructions. A description of the trouble
observed must be attached to the defective unit. This information must be
inside the shipping container.
10.2 DIRECT ALL INQUIRES TO:
CEECO
Repair Department
519 West South Park Street
Okeechobee, Florida. 34972
(863) 357-0798
10.3 NON-WARRANTY REPAIR
CEECO will repair equipment out of warranty for a set charge plus parts.
The customer must pay the shipping costs both directions.
10.4 RETURN FOR CREDIT
Material may be returned for credit only with prior approval. Material
authorized for return is subject to a 20% restocking charge based on the
manufacturer’s list price. Return Material Authorization must be
requested no later than 30 days after original shipment.