ISSUE 4.0
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
13
11.0 REPAIR AND RETURN INFORMATION
11.1
WARRANTY REPAIR
Any device returned requiring warranty service, repair or credit must be
accompanied with a "Return Material Authorization" (RMA) FORM. It
must include: return-shipping instructions, original purchase order number
and special marking instruction. A description of the trouble observed
must be attached to the defective unit. This information must be inside the
shipping container.
11.2
DIRECT ALL INQUIRES TO:
CEECO
Repair Department
519 West South Park Street
Okeechobee, Florida 34972
(863) 357-0798
(863) 357-0006 FAX
11.3
NON-WARRANTY REPAIR
CEECO will repair equipment out of warranty for a set charge plus parts.
The customer must pay the shipping costs both directions.
11.4
RETURN FOR CREDIT
Material may be returned for credit only with prior approval. Material
authorized for return is subject to a 20% restocking charge based on the
manufacturer’s list price. Return RMA must be requested no later than 30
days after original shipment.