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15

200028-01A

INSTALLATION

CONNECTING TO GAS SUPPLY

  CAUTION: For natural gas, 

check  your  gas  line  pressure 

before connecting heater to gas 

line. Gas line pressure must be 

no greater than 10.5" WC. If gas 

line pressure is higher, heater 

regulator damage could occur.

 CAUTION: Avoid damage to 

regulator. Hold gas regulator 

with wrench when connecting 

into gas piping and/or fittings.

  CAUTION: Use pipe joint 

sealant that is resistant to gas 

(Propane/LP or Natural Gas).

Before installing heater, make sure you have 

the items listed below:
•  external regulator for propane/LP unit only 

(supplied by installer)

•  piping (check local codes)
•  sealant (resistant to natural gas and pro-

pane/LP gas)

•  equipment shutoff valve*
•  test gauge connection*
•  sediment trap
•  tee joint 
•  pipe wrench
•  flexible gas hose (check local codes) 
* A  CSA  design-certified  equipment  shutoff 

valve with 1/8" NPT tap is an acceptable al-

ternative to test gauge connection. Purchase 

the optional CSA design certified equipment 

shutoff valve from your dealer.

  WARNING: A  qualified  ser-

vice technician must connect 

heater to gas supply. Follow all 

local codes.

 WARNING: This appliance 

requires  a  1/2"  NPT  (National 

Pipe Thread) inlet connection to 

the pressure regulator.

 WARNING: For natural gas, 

Never connect heater to private 

(non-utility) gas wells. This gas 

is commonly known as wellhead 

gas.

 CAUTION: For propane/LP 

gas, never connect heater direct-

ly to the gas supply. This heater 

requires an external regulator 

(not supplied). Install the external 

regulator between the heater and 

propane/LP supply. Gas supplier 

provides external regulator for 

natural gas. The installer pro-

vides the external regulator for 

propane/LP gas.

 WARNING: Do not over-

tighten gas connections.

 CAUTION: Use only new, 

black  iron  or  steel  pipe.  Inter-

nally tinned copper tubing may 

be used in certain areas. Check 

your local codes. Use pipe of 

1/2" diameter or greater to allow 

proper gas volume to heater. If 

pipe is too small, undue loss of 

pressure will occur.

Summary of Contents for CRHLD18TB

Page 1: ...t store or use gasoline or other flammable va pors and liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire depar...

Page 2: ...tecombustionandventilationairmustbeprovided Refer to Air For Combustion and Ventilation section on page 7 of this manual WARNING Improper installation adjustment al teration service or maintenance can cause injury or property damage Refer to this manual for correct in stallation and operational procedures For assistance or additional information consult a qualified installer service agency or the ...

Page 3: ...de pregnant women people with heart or lung disease or anemia those under the influ ence of alcohol and those at high altitudes NATURALAND PROPANE LP GAS Natural and Propane LP gas are odorless An odor making agent is added to the gas The odor helps you detect a gas leak However the odor added to the gas can fade Gas may be present even though no odor exists WARNING Any change to this heater or it...

Page 4: ... only the logs provided with the heater 13 Solid fuels should not be burned in fireplace in which a vent free log set is installed Do not use this heater to cook food or burn paper or other objects 14 To prevent sooting follow the instructions in Care and Maintenance see page 23 15 Do not add extra logs or ornaments such as pine cones vermiculite or rock wool Using these added items can cause soot...

Page 5: ...ee heaters SAFETY PILOT This heater has a pilot with an Oxygen Deple tion Sensing ODS safety shutoff system The ODS pilot shuts off the heater if there is not enough fresh air PIEZO IGNITION SYSTEM This heater is equipped with an electronic piezo control system This system requires AAA batteries provided THERMOSTAT HEAT CONTROL The control automatically cycles the burner on and off to maintain a d...

Page 6: ...ck up burner base as sembly by burners as this could damage heater Always handle base assembly by grate 2 Remove all protective packaging applied to logs and heater for shipment 3 Check all items for any shipping damage If damaged promptly inform dealer where you purchased the heater LOCAL CODES Install and use heater with care Follow all local codes In the absence of local codes use the latest ed...

Page 7: ...r that leaks around doors and windows may provide enough fresh air for combustion and ventilation However in buildings of un usually tight construction you must provide additional fresh air Unusually tight construction is defined as construction where a walls and ceilings exposed to the outside atmosphere have a continuous water vapor retarder with a rating of one perm 6 x 10 11 kg per pa sec m2 o...

Page 8: ...tional Fuel GasCode ANSIZ223 1 NFPA54 theInternationalFuelGasCode or applicable local codes AIR FOR COMBUSTION AND VENTILATION 30 000 26 000 56 000 Use this work sheet to determine if you have a confined or unconfined space Space Includes the room in which you will install heater plus any adjoining rooms with doorless passageways or ventilation grills between the rooms 1 Determine the volume of th...

Page 9: ...into adjoining room see option 3 Figure 2 Follow the National Fuel Gas Code ANSI Z223 1 NFPA 54 Air for Combustion and Ventilation for required size of ventilation grills or ducts Ventilation Air From Outdoors Provide extra fresh air by using ventilation grills or ducts You must provide two perma nent openings one within 12 of the ceiling and one within 12 of the floor Connect these items directly...

Page 10: ...ire place If not drafting may cause pilot outage or sooting Use a heat resistant sealant Do not seal chimney flue damper WARNING Never install the heater in a bedroom or bathroom in a recreational vehicle wherecurtains furniture cloth ing orotherflammableobjects arelessthan36 fromthefront 42 from top or 16 from sides of the heater in high traffic areas in windy or drafty areas CAUTION This heater ...

Page 11: ...EMENTS Minimum Firebox Size 18 Log Set Height 20 Depth 13 Front Width 29 Rear Width 22 24 Log Set Height 20 Depth 14 Front Width 30 Rear Width 23 Minimum Clearances For Side Combustible Material Side Wall and Ceiling A Clearance from the side of the fireplace cabinet to any combustible material and wall should follow diagram in Figure 4 B Clearance from the top of the fireplace opening to the ceil...

Page 12: ...ces to Underside of Mantel Hood Top of Fireplace Opening Underside of Mantel Shelf Mantel Shelf MANTEL CLEARANCES In addition to meeting noncombustible mate rial clearances you must also meet required clearances between fireplace opening and mantel shelf If you do not meet the clearances listed below you will need a hood Determining Minimum Mantel Clearance If you meet minimum clearance between ma...

Page 13: ...ied installer or service technician must use supplied hex plug with sealant WARNING Do not attempt to access or change the setting of the fuel selection means Access to and adjustment of the fuel selection means must only be performed by a qualified servicepersonwhenconnectingthisapplianceto a specified fuel supply at the time of installation Change of the selector setting to other than the fuel t...

Page 14: ...ecting To Gas Supply page 15 WARNING You must secure this heater to fireplace floor If not heater will move when you adjust controls Moving heater may cause a gas leak WARNING If installing in a sunken fireplace special care is needed You must raise the fireplace floor to allow access to heater control panel This will in sureadequateairflowandguard against sooting and controls being damaged Raise ...

Page 15: ...cceptable al ternative to test gauge connection Purchase the optional CSA design certified equipment shutoff valve from your dealer WARNING A qualified ser vice technician must connect heater to gas supply Follow all local codes WARNING This appliance requires a 1 2 NPT National Pipe Thread inlet connection to the pressure regulator WARNING For natural gas Never connect heater to private non utili...

Page 16: ... you do not reduce incoming gas pressure heater regulator damage could occur Install external regulator with the vent pointing down as shown in Figure 15 Pointing the vent down protects it from freezing rain or sleet Figure 15 External Regulator with Vent Pointing Down External Regulator with Vent Pointing Down Propane LP Supply Tank Equipment Shutoff Valve Ground Joint Union 3 8 NPT Pipe Nipple F...

Page 17: ... damage heater regulator 2 Cap off open end of gas pipe where equip ment shutoff valve was connected 3 Pressurize supply piping system by either opening propane LP supply tank valve for propane LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air 4 Check all joints of gas supply piping sys tem Apply noncorrosive leak detection fluid to all joints If...

Page 18: ...r check to ensure that no flame comes in contact with any log Withtheheatersettohigh check toseeifflamescontactanylog If so reposition logs according to the log installation instructions in this manual Flames contact ing logs will create soot INSTALLING LOGS Model CRHLD18TB 18 Log Set Log 1 Log 2 Rear Log Bracket Middle Log Bracket Front Log Bracket Grate Figure 20 Installing Logs 1 and 2 Figure 1...

Page 19: ...og bracket on heater base and tighten nuts see Figure 24 4 Insert the pin on the bottom of log 6 onto the recessed hole on log 2 with the other end placed on log 1 see Figure 25 5 Insert the pin on the bottom of log 7 onto the recessed hole on log 2 with the other end placed on log 5 see Figure 25 6 Insert the pin on the bottom of log 8 onto the recessed hole on log 5 with the other end placed on ...

Page 20: ...has been under water Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water WARNING You must oper ate this heater with the screen in place Make sure screen is installed before running heater NOTICE Duringinitialoperationof new heater burning logs will give offapaper burningsmell Orange fl...

Page 21: ...sh down and release ignitor button This will light pilot The pilot is attached to the rear of the burner If needed keep pressing ignitor button until pilot lights Note If pilot does not stay lit refer to Troubleshooting pages 25 though 27 Also contact a qualified service technician or gas supplier for repairs Until repairs are made light pilot with match To light pilot with match seeManual Lightin...

Page 22: ...arbon monoxide If the burner flame pattern shows yellow tipping follow instructions at bottom of this page Notice Do not mistake orange flames with yellow tipping Dirt or other fine particles enter the heater and burn causing brief patches of orange flame 1 Follow steps 1 through 7 under Lighting Instructions page 21 2 With control knob in PILOT position strike match and hold near pilot Press in c...

Page 23: ...ed air holes will create soot CARE AND MAINTENANCE WARNING Turn off heater and let cool before servicing CAUTION You must keep control areas burner and circulating airpassagewaysofheaterclean Inspecttheseareasofheaterbefore each use Have heater inspected yearly by a qualified service techni cian Heater may need more frequent cleaning due to excessive lint from carpeting bedding material pet hair e...

Page 24: ...INJECTOR HOLDER AND PILOT AIR INLET HOLE We recommend that you clean the unit ev ery 2 500 hours of operation or every three months We also recommend that you keep the burner tube and pilot assembly clean and free of dust and dirt To clean these parts we recommend using compressed air no greater than 30 PSl Your local computer store hardware store or home center may carry compressed air in a can Y...

Page 25: ...ve Action When ignitor button is pressed in there is no spark at ODS pilot 1 Ignitor electrode is posi tioned wrong Ignitor elec trode is broken 2 Ignitor electrode is not con nected to ignitor cable 3 Ignitor cable is pinched or wet 4 Broken ignitor cable 5 Bad piezo ignitor 6 Low battery 1 Replace electrode 2 Replace ignitor cable 3 Free ignitor cable if pinched by any metal or tubing Keep ignit...

Page 26: ...urner orifice is clogged 2 Burner orifice diameter is too small 3 Inlet gas pressure is too low 1 Clean burner orifice see Care and Maintenance page 23 or replace burner orifice 2 Replace burner orifice 3 Contact local gas supplier Delayed ignition of burner 1 Manifold pressure is too low 2 Burner orifice is clogged 1 Contact local gas supplier 2 Clean burner see Care and Maintenance page 23 or re...

Page 27: ...alls or furniture 1 When heated the vapors from furniture polish wax carpet cleaners etc turn into white powder residue 1 Turn heater off when using furniture polish wax carpet cleaner or similar products Heater produces un wanted odors 1 Heater is burning vapors from paint hair spray glues etc See IMPORTANT statement page 25 2 Gas leak See Warning State ment at the top of page 25 3 Low fuel suppl...

Page 28: ...w usaprocom com 200028 01A 28 PARTS MODELS CRHLD18TB AND CRHLD24TB NG 3 3 5 WC LP 8 11 WC 2 12 1 12 1 CRHLD18TB CRHLD24TB 12 2 12 4 12 4 12 5 12 5 12 6 12 7 12 8 12 9 12 3 12 2 12 3 3 10 11 9 5 6 7 8 4 1 ...

Page 29: ...DL304B MDL304B Valve Knob 1 9 RV83FI 4 9 RV83FI 4 9 Gas Regulator 1 10 PF120820 PF120820 Regulator Plug 2 11 SIT545 218 SIT545 218 Control Valve 1 12 WYB500 01 VFB520 01T2 Log Assembly 1 12 1 WYL501 01 VFL521 01T2 Log 1 1 12 2 WYL502 01 VFL522 01T2 Log 2 1 12 3 WYL503 01 VFL523 01T2 Log 3 1 12 4 WYL504 01 VFL524 01T2 Log 4 1 12 5 WYL505 01 VFL525 01T2 Log 5 1 12 6 WYL506 01 VFL526 01T2 Log 6 1 12 ...

Page 30: ...our local dealer If they can not supply these acces sories contact ProCom Heating Inc at 1 866 573 0674 for information EQUIPMENT SHUTOFF VALVE For all models Equipment shutoff valve with 1 8 NPT tap Model and serial number of your heater How heater was malfunctioning Type of gas used Propane LP or Natural gas NG Purchase date Usually we will ask you to return the defec tive part to the factory PA...

Page 31: ...ied heat propane LP gas supply might be low propane LP units only You may feel your gas pressure is too low If so contact your local gas supplier TECHNICAL SERVICE You may have further questions about installation operation or troubleshooting If so contact ProCom Heating Inc at 1 866 573 0674 When calling please have your model and serial numbers of your heater ready ...

Page 32: ...aller in accordance with all local codes and instructions furnished with the unit WHAT IS NOT COVERED This warranty does not apply to parts that are not in original condition because of normal wear and tear or parts that fail or become damaged as a result of misuse accidents lack of proper maintenance or defects caused by improper installation Travel diagnostic cost labor transportation and any an...

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