Cecilware GB3-LPO Operator'S Manual Download Page 9

GB Series Oatmeal

Cecilware

®

9

Troubleshooting Guide

Before you call for help, please read the following:

WARNING:

To reduce the risk of electrical shock, unplug the dispenser power cord before repairing or

replacing any internal components of the unit. Before any attempt to replace a component, be sure to check all
electrical connections for proper contact.

Problem

Possible Cause

Solution

Light Display not lit. 
No power.

Dispensing unit unplugged.

Reconnect dispensing unit.

No power from Terminal Block.

Check the Terminal Block for loose wire.

Defective Bulb.

Replace Bulb.

Defective Ballast.

Replace Ballast.

Loose Bulb in socket.

Make sure bulb is seated properly in socket.

No water when Rinse 
Switch is ON.

Water supply OFF.

Turn water ON.

Clogged inlet screen (Water Inlet Valve).

Disconnect water line and clean inlet screen.

Inoperative Water Inlet Valve.

Check connection, if needed replace Valve.

Loose electrical connection.

Check all electrical connections.

No product when Dispense
Button is pressed.

No product in Hopper.

Add product. 

Auger not working.

Engage Hopper/Nut to Motor Gear. 
(See pg 6).

Damaged, loose, or missing Agitator 

Replace Agitator Gear (See pg 6).

Gear.
Inoperative Auger Motor or Relay.

Check connections of Motor, Relay, and/or
Switch; if needed replace components.

Hopper outlet clogged.

Clean Hopper and check Cartridge Heater.

Faulty Coupling.

Replace damaged Coupling components.

Water does not shut off. 
Water keeps dispensing.

Leaking Water Inlet Valve.

Clean/check fittings of Water Inlet Valve.
Replace Water Inlet Valve if needed. See

Water Inlet Valve Test.

Inoperative Dispense Switch.

Check Switch connections. Replace Dispense
Switch if needed.

Inoperative Rinse Switch.

Check Rinse Switch connections. 
Replace Rinse Switch if inoperative.

Clogged/stuck Water Dispense Valve.

Clean or unclog Water Dispense Valve.  
Replace Dispense Valve if inoperative.

No water is going into tank 
at all.

Water Inlet Valve malfunction. 

Check Solenoid. Replace if necessary.  
See 

Water Inlet Valve Test

Water Level Sensor/ Probe malfunction.

Check Probe. Replace if necessary. See

Probe Test.

Solid State Level Control Board.

Check Water Level Controls. Replace if
necessary. See 

Water Level Controller 

Test.

Water will not stop flowing
into water tank.

Water Level Probe malfunction.

Check Probe. Replace if necessary. See

Probe Test

Solenoid (Water Inlet Valve) malfunction.

Check Solenoid. Replace if necessary. See

Water Inlet Valve Test

.

Solid State Water Level Control
malfunction.

Check the Water Level Controls. Replace if
necessary. See 

Water Level Controller 

Test

.

Water is not heating up in 
the water tank.

Heater Switch is OFF.

Turn Heater Switch ON. 

Thermostat is OFF. (Only models with
separate Thermostat)

Turn Thermostat ON. Turn Knob Clockwise

.

Loose connection on Thermostat.

Make sure all wires and terminals on
Thermostat are tight.

Hi-Limit Temperature Switch is defective.

Replace the Hi-limit.

Heater is burned out or defective.

Replace the Heater.

Summary of Contents for GB3-LPO

Page 1: ...before installing or using the product Properly instruct all operators Keep training records For future reference record serial number here Table of Contents Grindmaster Cecilware 4003 Collins Lane Louisville KY 40245 USA Phone 502 425 4776 Toll Free 800 695 4500 Fax 502 425 4664 Web gmcw com Email info gmcw com 2016 Grindmaster Cecilware Printed in USA 0516 Form CW 325 01 Part 390 00061 Grindmast...

Page 2: ...ne will occur Do not use extension cord NOTICE The appliance is not intended for outdoor use Do not clean with pressurized water or use in an area where pressurized water may be used Cleaning and maintenance shall be made only by properly trained persons with supervision WARNING Safety Information 2 Cecilware GB Series Oatmeal Important Safety Information This is the safety alert symbol It is used...

Page 3: ...he GB oatmeal dispenser is equipped with a Flare Water Inlet fitting which is located on the left side in the back of the base when looking at the machine from the front Water pipe connecting and fixtures directly connected to a potable water supply shall be sized installed and maintained in accordance with Federal State and Local codes HIGHLY RECOMMENDED A WATER SHUT OFF VALVE and A WATER FILTER pr...

Page 4: ...nd right hopper with door opened is in the OFF position 1 Connect the 1 4 dia copper waterline to the 1 4 flare water inlet fitting of the valve 2 Plug the power cord into a proper receptacle 3 Activate the Power Switch Toggle Up The door display panel the red power indicator light and the green dispense buttons will light up and the tank will start filling Allow approximately 4 5 minutes for the tan...

Page 5: ...tat knob turned to full ON position If adjustments should be necessary to increase or decrease the water TEMPERATURE proceed as follows Note Set the Rinse Switch to ON This will disengage the Hopper Motors when dispensing water for Temperature measurements 2 To INCREASE the water temperature With the Thermostat Knob to its maximum clockwise position remove the knob and locate the slotted adjustmen...

Page 6: ...ove front and back auger locks Remove auger Wash rinse sanitize and air dry all small parts Wash scrub hoppers and agitator wheel recesses with bristle brush Rinse sanitize and allow to air dry Reassemble all hoppers Pour powder into hoppers Install all hoppers into unit Sanitizing 1 Prepare a sanitizing solution in accordance with local health department regulations You may also refer to the US F...

Page 7: ... frame assembly inside door 5 The longer metal tab side goes in the front Recommended preventive maintenance 1 Dispense Valves Check all dispense valves for lime build up Drain the water tank to just below the level of the dispense valves Remove the valves and clean Take these valves apart by hand as shown Replace the assembly as needed L467AL 120V or L676AL 230V import Replace the valve into the ...

Page 8: ...w in when the cord is plugged into an electrical outlet the Solenoid coil may be damaged opened or the valve may have an obstruction preventing the water from flowing in Clean or replace it Water Level Controller Test For models manufactured 2015 and prior Check the Controller as follows 1 Make sure there is power input to the Controller at the terminals AC1 AC2 Your voltmeter should read 115 Volts...

Page 9: ...ged Coupling components Water does not shut off Water keeps dispensing Leaking Water Inlet Valve Clean check fittings of Water Inlet Valve Replace Water Inlet Valve if needed See Water Inlet Valve Test Inoperative Dispense Switch Check Switch connections Replace Dispense Switch if needed Inoperative Rinse Switch Check Rinse Switch connections Replace Rinse Switch if inoperative Clogged stuck Water ...

Page 10: ...orization must be obtained from Grindmaster Cecilware for all warranty claims Grindmaster Cecilware provides the industry s BEST warranty Visit our website at GMCW com for warranty terms and conditions Parts List Hopper Parts HOPPER COVER CD106L HOPPER ASS Y CD152L 4 LB 11 5 H x 3 W W WIRE AUGER CD101L AUGER BUSHING FRONT CD277L WIRE AUGER CD101L 22 5Øx18mmPT AGITATOR GEAR CD117 AUGER MOTOR CD175L...

Page 11: ...GB Series Oatmeal Cecilware 11 Parts Diagram and List continued Tank Parts 2 8 GALLON TANK ...

Page 12: ... Parts Grindmaster Cecilware 4003 Collins Lane Louisville KY 40245 USA Phone 502 425 4776 Toll Free 800 695 4500 Fax 502 425 4664 Web gmcw com Email info gmcw com 2016 Grindmaster Cecilware Printed in USA 0516 Form CW 325 01 Part 390 00061 ...

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