Cecilware 2K-GB-LD, Operation Manual

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TROUBLESHOOTING GUIDE
WARNING: To reduce the risk of electrical shock unplug the dispenser power cord before repairing or replacing any internal
components of the unit.. Before any attempt to replace a component be sure to check all electrical connections for proper contact.
PROBLEM
PROBABLE CAUSE REMEDY
A Dispensing unit unplugged Reconnect dispensing unit
B No power from Terminal Block Check the Terminal Block for loose wire
C Defective Bulb Replace Bulb.
D Defective Ballast. Replace Ballast .
1
Light Display
not lit.
No power.
E Loose Bulb in socket. Make sure bulb is seated properly in socket.
A Water supply OFF. Turn water ON.
B Clogged inlet screen (Water Inlet Valve). Disconnect water line and clean inlet screen.
C Inoperative Water Inlet Valve. Check connection, if needed replace Valve.
2
No water when
Rinse Switch is
ON.
D Loose electrical connection. Check all electrical connections.
A No product in Hopper. Add product.
B Auger not working. Engage Hopper/Nut to Motor Gear (See ill. B).
C Damaged, loose, or missing Agitator Gear. Replace Agitator Gear (See ill. B).
D Inoperative Auger Motor or Relay. Check connections of Motor, Relay and/or Switch, if needed replace
components.
E Hopper outlet clogged Clean Hopper and check Cartridge Heater.
3
No product when
Dispense Button
is
pressed
F Faulty Coupling. Replace damaged Coupling components.
A Leaking Water Inlet Valve. Clean/check fittings of Water Inlet Valve. Replace Water Inlet Valve
if needed. See ”Water Inlet Valve Test”
B Inoperative Dispense Switch Check Switch connections. Replace Dispense Switch if needed.
C Inoperative Rinse Switch Check Rinse Switch connections.
Replace Rinse Switch if inoperative.
4
Water does not
shut off.
Water keeps
dispensing.
D Clogged/stuck Water Dispense Valve Clean or unclog Water Dispense Valve.
Replace Dispense Valve if inoperative.
A Water Inlet Valve malfunction. Check Solenoid. Replace if necessary.
See “Water Inlet Valve Test”.
B Water Level Sensor/ Probe malfunction. Check Probe. Replace if necessary. See “Probe Test”
5
No water is
going into tank at
all.
C Solid State Water Level Control Board Check Water Level Controls. Replace if necessary.
See “Water Level Control Test”.
A Water Level Probe malfunction. Check Probe. Replace if necessary. See “Probe Test”.
B Solenoid (Water Inlet Valve) malfunction. Check Solenoid. Replace if necessary. See “Water Inlet Valve
Test”.
6
Water will not
stop flowing into
water tank.
C Solid State Water Level Control malfunction Check The Water Level Controls. Replace if necessary.
See “Solid State Water Level Control Test”.
A Heater Switch is OFF. Turn Heater Switch ON.
B Thermostat is OFF. Turn Thermostat ON. (See ill. C) Turn Knob Clockwise.
C Loose connection on Thermostat. Make sure all wires and terminals on Thermostat are tight.
D Hi-Limit Temperature Switch is defective Replace the Hi-limit.
7
Water is not
heating up in
the water tank.
E Heater is burned out or defective. Replace the Heater.
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