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ievo USER GUIDE

Getting started with ievo biometric solutions

However you are using the card reading functions on your ievo reader, the process

is the same:

Present card to

ievo reader’s ‘halo’.

If required, present finger to

the sensor on the ievo reader.

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Summary of Contents for Ievo

Page 1: ...Getting started with ievo Biometric Solutions ievo User Guide EN ...

Page 2: ...3 3 Using ievo desktop registration units 5 4 Using the ievo ultimate reader 8 5 Using the ievo micro reader 10 6 Using ievo as a card reader 12 7 Administration guide 14 8 Troubleshooting 16 9 Problem fingerprints 18 10 Data protection 19 11 Further reading 21 12 Technical Specifications 22 1 CONTENTS ...

Page 3: ...c security solutions Your new fingerprint reader s will offer a safe reliable system to assist with your access control and or time and attendance system Although very simple to use this guide will ensure you obtain the maximum benefits of your products The guide will cover registration usage data protection and troubleshooting Should you encounter any issues not covered in this reference guide pl...

Page 4: ... readers use to capture fingerprint data cannot be reverse engineered to replicate your actual fingerprint nor is the data stored on the fingerprint reader head themselves adding an additional layer of security and protection As such we do not contravene any data protection or Human Rights laws Note Before using your ievo system please ensure that all required software and drivers have been correc...

Page 5: ...ence is due to the size of the sensor s scanning areas on the two devices Once you have installed the ievo registration software and are ready to register new users make sure you follow these steps to ensure effective registration using either the ievo ultimate desktop reader or the ievo micro desktop reader If using an alternative registration software package refer to documentation supplied by y...

Page 6: ...w the steps outlined in the registration software for optimum results Present finger to sensor when sensor is blue Once scan is complete remove finger from device Present finger again to confirm the registered finger Once scan com plete remove fin ger to complete the process Once scan is complete remove ﬁnger to complete the process Present ﬁnger again to conﬁrm the registered ﬁnger Once scan is c...

Page 7: ...our ﬁnger straight and cover the whole of the sensor area Ensure you follow the steps outlined in the registration software for optimum results Present finger to sensor when sensor is blue Once scan is complete remove finger from device Present finger again to confirm the registered finger Once scan com plete remove fin ger to complete the process Once scan is complete remove ﬁnger to complete the...

Page 8: ...ingerprint It is vital that you keep your finger still during the scanning process to ensure there is no distortion in the image which could lead to recognition issues The better quality the scan the faster the process for gaining access Note If you are finding it difficult to gain access ask a site administrator for assistance Place finger in the centre of sensor Not to the side Step 1 Place your...

Page 9: ...m the registered ﬁnger Once scan is complete remove ﬁnger from device Present ﬁnger to sensor when sensor is blue Keep your ﬁnger straight and cover the whole of the sensor area Ensure you follow the steps outlined in the registration software for optimum results Once scan is complete remove ﬁnger to complete the process Present ﬁnger again to conﬁrm the registered ﬁnger Once scan is complete remo...

Page 10: ...whole area is covered without pressing down too hard The advance optical sensor will scan your finger with beams of light gathering all the information required from up to a hundred individual reference points on your fingerprint The ievo micro scan in less that 200ms so it is essential to keep your finger still to prevent any sliding or movement that may distort the image which could lead to reco...

Page 11: ...sent ﬁnger again to conﬁrm the registered ﬁnger Once scan is complete remove ﬁnger from device Present ﬁnger to sensor when sensor is blue Keep your ﬁnger straight and cover the whole of the sensor area Ensure you follow the steps outlined in the registration software for optimum results Green Access granted please proceed through door Red Access denied plase contact your administrator Do Not Use ...

Page 12: ... template data is stored on a security card Users will present their card to the reader s halo which will tell the reader to expect a finger to be presented The reader will scan the user s finger and compare this with the biometric template stored on the card for verification Multimodal Offering two options to either use both the card reader and the fingerprint reader as a primary and secondary ve...

Page 13: ...ng started with ievo biometric solutions However you are using the card reading functions on your ievo reader the process is the same Present card to ievo reader s halo If required present finger to the sensor on the ievo reader ...

Page 14: ...ectly face down and flat Refer to the finger placement guides within this document 5 Try registering a second finger as a backup It is always advisable to register a second finger when possible for backup In the instance when a user s finger is either damaged or experiencing temporary problems having a backup image can save time during busy periods and can be looked into further when more time is ...

Page 15: ...e ievo reader is re establishing a connection with the ievo Control Board and should function as normal once the halo has returned to the normal blue LED light NOTE If none of the above checks provide a solution to a problem you are experiencing please contact your supplier or installer for further technical support 7 Is there excessive dirt or debris on the user s finger or sensor Although ievo r...

Page 16: ...fingerprint If you have a cut abrasion or damage on your finger this could affect your fingerprintas damag ed skin may impair a previously recorded image Please re register your finger or register an alternative finger to use until the original is healed Once healed you may be required to re register your fingerprint as scar tissue may be present which can alter your fingerprint 5 Are you placing ...

Page 17: ... support Is my fingerprint stored on a database If so who has access to my information Fingerprint images are not stored An ievo reader scans a finger and collates a range of different identifying reference points These reference points are converted to a template and stored on an ievo Control Board For more information please read the Data Protection section of this guide I want to know more abou...

Page 18: ...trics Even though it may seem like the technology is against you there are methods that can be attempted to combat some problem fingerprints What can I do to combat a problem fingerprint When registering a known problem finger or if problems persist with a registered fingerprint try registering all of the user s fingers including the thumbs This will help give the user a number of options when try...

Page 19: ...rmat See Fig 2 below which will be stored in a database on the control board The original fingerprint image is not stored or recorded After registering a similar process described above will commence for general use However this time the matching algorithm will be used to compare the new minutiae data against the stored templates in the database Once a pre set number of minutiae points have been m...

Page 20: ...as images are not stored Once a fingerprint has been scanned the original image is not stored or recorded The only stored information is the template constructed from the key features of the fingerprint and is only accessed for identification purposes by the ievo Control Board The data cannot be accessed for any other purpose nor can it be viewed using common software The algorithm is extensive in...

Page 21: ...e security industry Meaning that it opens up a lot of options for increased levels of security for identification purposes which are more reliable accurate and efficient than more traditional levels of security Fingerprint biometrics are unique to an individual Built up of patterns from aggregated characteristics of ridges and minutiae points which are incredibly hard to replicate or falsify Under...

Page 22: ...ard Operating Temperature 20 70ºC Power Indicator LED IP Rating IP65 Certifications CE FCC CPNI Dimensions Surface Mount 128mm H x 93mm W x 93mm D Flush Mount 153mm H x 119mm W x 47mm D recessed or 45 5mm D visible Description Data CPU ARM Connection Shielded S FTP Cat5e 6 cable Voltage 12V Current Draw 400mA Communication RS 422 1Mbit s Controller ievo Control Board Operating Temperature 0 60ºC P...

Page 23: ...RS 422 1Mbit s Connection to Reader Unit s Shielded S FTP Cat5e 6 cable Current Draw 400mA 1 2A head dependant Output Wiegand 26 bit 34 bit 44 bit Clock and data TCP more Power Indicator LED Power Options AC DC 12 24V PoE IEEE 802 at Certifications CE FCC Dimensions 128mm H x 93mm W x 27mm D ievo Interface Board ultimate micro Sensor type Multispectral Imaging MSI Enhanced Optical Image Resolution...

Page 24: ...VI SUISSE 41 0 21 882 18 41 www cdvi ch CDVI CHINA 86 0 10 84606132 82 www cdvichina cn CDVI IBÉRICA SPAIN PORTUGAL 34 0 935 390 966 www cdviberica com CDVI ITALIA 39 0 321 90 573 www cdvi it CDVI MAROC 212 0 5 22 48 09 40 www cdvi ma CDVI SWEDEN SWEDEN DENMARK NORWAY FINLAND 46 0 31 760 19 30 www cdvi se CDVI UK UNITED KINGDOM IRELAND 44 0 1628 531300 www cdvi co uk CDVI POLSKA 48 0 12 659 23 44 ...

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