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14
Product Warranty
Cave Audio Receiver
Customer center :
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* Refunds: Refund the purchase price
(receipts to be submitted)
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Within the warranty period
After the warranty
period
If the product is in need of major repairs within 10 days after purchased
If critical parts are in need of repairs within 1 month after purchased
If the replaced product is in need of major repairs within a month after replaced
When replacement of parts is not possible
If defects in the product are caused
After repairing, the same defects of a product are generated 4th times
Failures of the various parts are repaired, but a failure is regenerated (5th times)
Product
replacement
or refund of
purchase price
Refund
10% plus
depreciation
amounts
Refund of the
purchase price
Free repair
Paid repair
Product replacement
Product replacement
-
-
Repair
is not
possible
Product replacement or
refund of the purchase price
When repair is not possible
If repair is not possible due to unavailability of repair parts
If a repair person lost the product for repair requested by the Consumer
Damage caused during transportation and installation process when purchasing products
Repairs
available
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failures and defects in performance, functions that
occurs naturally during normal use within
retention period of the parts
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The following failures will be treated at cost.
* Failure due to user negligence
* Connection to the power supply other
than rated power
* Failure due to user negligence
* Deliberate disassembly and repair
by the user
* Breakdown by natural disasters
(fire, flood, earthquake, lightning, etc.)
* When supplies are replaced
Please contact us for maintenance and repair at
following phone number.
If you send us brief information about a fault condition
in case of a failure, it will be more convenient.
About the
Product
- Based on the consumer compensation regulations, a warranty for the product
will be provided, as shown below.
Warranty period :
1 (one) year from
date of purchase
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