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TROUBLESHOOTING GUIDE
You can solve many common wine cellar problems easily, saving you the cost of a possible
service call. Try the suggestions below to see if you can solve the problem before calling the
servicer.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Cellar does not
operate.
Not plugged in.
The appliance is turned off.
The circuit breaker tripped or a blown
fuse.
Plug the unit.
Press to turn on the unit.
Check the breaker and/or fuses.
Cellar is not cold
enough.
External environment may require a
higher setting.
The door is opened too often.
The door is not closed completely.
The door gasket does not seal properly.
Check the temperature control setting.
Close the door properly.
Check the door gasket.
The compressor
turns on and off
frequently.
The room temperature is hotter than
normal.
A large amount of contents has been
added to the cellar.
The door is opened too often.
The door is not closed completely.
The temperature control is not set
correctly.
The door gasket does not seal properly.
Close the door properly.
Check the door gasket.
The fans turn on
and off frequently.
In order to circulate the air and maintain the set temperature inside the cabinet the
fans must cycle on and off even when the compressor is off. The fans will cycle ON
and OFF while the compressor is off approximately every 10 seconds, this is called
“Semi-speed status”. This cycle is normal and meant both to circulate the air as
well as ensure the continued operational status of the fans. If the fan stops
completely and does not complete this cycle the fan is non-operational.
The light does not
work.
Not plugged in.
The circuit breaker tripped or a blown
fuse.
The light button is “OFF”.
Plug the unit.
Check the breaker and/or fuses.
Vibrations.
The cellar is not levelled
The bottles are vibrating.
There is an object under the Cellar.
Check to assure that the Cellar is level.
Make sure the bottles don’t touch each
others.
Remove the object.
The cellar seems
to make too much
noise.
The Cellar is not level.
Level the cellar.
The rattling noise may come from the
flow of the refrigerant, which is normal.
As each cycle ends, you may hear
gurgling sounds caused by the flow of
refrigerant in your cellar. Contraction
and expansion of the inside walls may
cause popping and crackling noises.
The door will not
close properly.
The Cellar is not level.
The door was reversed and not
properly installed.
The gasket is dirty.
The shelves are out of position.
Level the cellar.
Close the door properly.
Clean the door gasket.
Place the shelves properly.
Error Code:
E1-E2-E3-
E4-E7-E8
A sensor has failed.
Contact us for a service call.
