Cattron DYNAGEN TOUGH Series TE410, User Manual

Page: 112 / 114

DynaGen
TM
TOUGH Series
TM
TE410 - EN
User Manual
112
9M02-9249-A001-EN
Revision A
6 Troubleshooting
If you are having issues with your controller, please refer to the following table for a solution before contacting
Cattron at
www.cattron.com .
Issue Solution
Engine starts but the crank output
does not turn off The controller is not receiving a speed signal.
•
Verify the Sensors > Engine Speed > Signal Source setting is set
correctly.
•
Verify the Timers > Engine Logic > RPM Disconnect setting is set
correctly.
•
Ensure the correct wiring to the controller. For magnetic pickup,
Speed Sensing A and B terminals are used. For generator
voltage, the AC voltage connections are used.
Sensor always displays its lowest or
highest value The sensor could either be open (not connected) or shorted to
ground. Verify your connections and ensure the correct sender table
is loaded.
Sensor value acts erratically,
bounces, or climbs on engine
start-up This could be caused by one of the following:
•
Bad ground between sensor and controller. Check that there is a
good ground between the negative post on the battery and the
battery negative terminal (J4-3) on the controller. Also check that
the connection from the negative post on the battery to the
sensor body is good; if not, then add a grounding wire close to
the sensor.
•
The ground strap is not sufficient AWG. Ensure the ground
and power wiring can carry the large amperage for the starter
motor and other equipment.
•
If you are using a magnetic pickup sensor for speed sensing, it
might be generating noise. Use a shielded twisted pair cable
from the magnetic sensor to the controller. Refer to the typical
wiring diagram for how to do this.
•
Try twisted pair cable running both ground and the signal;
ground it near the sensor body. Try an isolated sensor (sensor
having both a ground post and a signal post).
Controller displays
“Failure To Stop”
on a shutdown.
Either set Energize to Stop under Timers to 0 seconds or increase its
duration. At the end of the Energize to Stop time, the controller will
detect if the engine speed is zero. If it is not, it goes into a
“Failure To
Stop
” failure.