20
TROUBLESHOOTING
TROUBLESHOOTING
The following table describes the problems you may encounter while using the appliance,
including their solutions. However, if the problems persists, turn the appliance off , unplug the
power cord from the mains socket and call your Catler authorized service centre. Under no
circumstances should you attempt to repair the appliance by yourself. The appliance contains
no user serviceable parts.
Problem
Cause
Solution
The juice didn’t turn on.
No power supply to the
juicer.
Make sure that plug is inserted in
your power socket. If yes, check
if there is voltage present in the
mains socket by connecting
another appliance or check if the
breaker is tripped.
The feed tube is not
installed correctly.
Follow the instructions in the
“
Assembling your juicer
” chapter.
The protective cover is not
in place.
Close the feed opening’s protective
cover.
The motor stopped
during the juicing
process.
The feed opening is
overfull.
Press
Reverse
to remove raw
materials from the feed opening/
press screw.
Insert the raw materials in the feed
opening one by one. Always use
the provided pusher to push.
The raw materials are cut
to excessively large pieces.
Press
Reverse
to remove raw
materials from the feed opening/
press screw.
Cut the raw materials to smaller
pieces.
The juice stops
discharging.
The strainer is clogged.
Press
STOP
to stop the appliance
and unplug the power cord from
the mains socket. Remove the feed
tube and remove the excessive
pulp clogging the strainer.
Assemble the juicer and start
it again. Use soft and hard raw
materials in turns if possible.
