18
TROUBLE SHOOTING GUIDE
Machine will not work when switched ‘ON’
The safety locking arm may not be correctly
engaged in the vertical operating position
with the locking arm located into the two
grooves on either side of the juicer cover
(page 10 step 5).
Motor appears to stall when juicing
1. Wet pulp can build up under the juicer
cover if the juicing action is too vigorous.
Try slower juicing action by pushing the
food pusher down more slowly (page
10 step 6). Follow Disassembling and
Cleaning instructions and clean the fi lter
bowl surround, the juice disc and the
juicer cover.
2. The JE 4011 Juice Extractor will
automatically stop operating if the motor
is stalled for more than 10 seconds.
Either too much food is being processed
at one time or the pieces are not small
enough. Try trimming the food or cutting
into smaller pieces of even size and
processing a smaller amount per batch.
To continue juicing, reset the JE 4011
Juice Extractor by pressing the ‘On/Off ’
switch on the control panel to ‘Off ’ then
turn the appliance back on by pressing
‘On/Off ’ switch to ‘On’.
3. Hard fruits and vegetables will put excess
strain onto the motor if a low speed
is selected. Please refer to the Speed
Selector Table on page 14 to determine
the correct speed for the fruits and
vegetables selected for juicing.
Excess pulp building up in the stainless
steel fi lter basket
Stop the juicing process and follow
Disassembling Instructions. Remove the
juicer cover, scrape off pulp, reassemble and
begin juicing again. Try alternating (soft and
hard) vegetable and fruit varieties.
Pulp too wet and reduced extracted juice
Try a slower juicing action.
Remove juice disc and thoroughly clean
mesh walls with a cleaning brush. Rinse
the juice disc under hot water. If the fi ne
mesh holes are blocked, soak the basket in a
solution of hot water with 10% lemon juice to
unblock the holes or wash in the dishwasher.
This will remove excess fi bre build up (from
fruit or vegetables) which could be inhibiting
the juice fl ow.
Juice leaks between the rim of the Juicer
and the juicer cover
Try a slower juicing speed and push the food
pusher down the feed chute more slowly
(page 10, step 6).
Juice sprays out from spout
Use juice jug and lid provided, or if juicing
into a glass use the custom designed juice
nozzle. Try using fruits with more water
content to help fl ush through the contents.
Additionally, try a slower juicing action
by feeding one piece in at a time and by
pushing the food pusher down more slowly.
When using the Puree Extractor, the fi lter
bowl surround becomes full and clogs its
spout.
Try using fruits with more water content to
help fl ush through the contents. Additionally,
try a slower juicing action by feeding one
piece in at a time and by pushing the food
pusher down more slowly.
TROUBLE SHOOTING GUIDE