24
TROUBLE SHOOTING GUIDE
PROBLEM
POSSIBLE CAUSE
WHAT TO DO
No hot water.
•
Empty tank.
Fill tank.
• Steam
Wand
is
blocked.
Use the pin on the cleaning tool to clear
the opening. If the steam wand continues
to be blocked remove the tip of the steam
wand using the spanner in the middle of the
cleaning tool. Refer to ‘Cleaning the Steam
Wand’ part.
Milk is not
smooth after
texturing.
•
Not enough steam.
Steam wand may be blocked. Refer to
‘Cleaning the Steam Wand’ part.
•
Milk is not cold
enough
Use cold fresh milk, refer to ‘Texturing Milk’
part.
Machine is
not working.
The safety thermal cut out may have activated
due to the pump overheating. Turn the
machine off and allow to cool for about
30-60 minutes.
