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5

AU

Telephone Helpline: 1300225960

Troubleshooting

Fault

Probable Cause

Solution

The unit is not working The unit is not switched on

Check the unit is plugged in correctly and 

switched on

Plug and lead are damaged Call Caterlite agent or qualified technician
Fuse in the plug has blown

Replace the plug fuse

Power supply

Check power supply

Internal wiring fault

Call Caterlite agent or qualified technician

Thermal cut-out switch has 

activated

Reset Thermal cut-out switch

Power light comes on 

but water does not 

reach temperature

Thermostat fault

Call Caterlite agent or qualified technician

Heating time has 

increased

Buildup of scale

Descale the appliance

The tap is leaking

The tap has become loose

Tighten the tap handle

Technical Specifications 

Model

Voltage

Power

Current Capacity Weight 

(full)

Approx. 

Heating Time 

(Max. Temp. 

when full)

Dimensions

H x W x D mm

J709-A

230-240V 

50Hz

1800W

7.8A

8 litres

11.5kg

30 minutes

430 x 247 x 333

J722-A

230-240V 

50Hz

2000W

9.6A

20 litres

24.1kg

40 minutes

560 x 304 x 387

J709-A_J722-A_A5_v2_20180327.indb   5

2018/3/27   17:33

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