5
AU
Telephone Helpline: 1300225960
Troubleshooting
Fault
Probable Cause
Solution
The unit is not working The unit is not switched on
Check the unit is plugged in correctly and
switched on
Plug and lead are damaged Call Caterlite agent or qualified technician
Fuse in the plug has blown
Replace the plug fuse
Power supply
Check power supply
Internal wiring fault
Call Caterlite agent or qualified technician
Thermal cut-out switch has
activated
Reset Thermal cut-out switch
Power light comes on
but water does not
reach temperature
Thermostat fault
Call Caterlite agent or qualified technician
Heating time has
increased
Buildup of scale
Descale the appliance
The tap is leaking
The tap has become loose
Tighten the tap handle
Technical Specifications
Model
Voltage
Power
Current Capacity Weight
(full)
Approx.
Heating Time
(Max. Temp.
when full)
Dimensions
H x W x D mm
J709-A
230-240V
50Hz
1800W
7.8A
8 litres
11.5kg
30 minutes
430 x 247 x 333
J722-A
230-240V
50Hz
2000W
9.6A
20 litres
24.1kg
40 minutes
560 x 304 x 387
J709-A_J722-A_A5_v2_20180327.indb 5
2018/3/27 17:33