Cassida Xpecto MIX value counter
moving money forward
3
.
2
Troubleshooting
25
24
ERROR
MG ERROR
DOUBLE
UV ERROR
IR ERROR
CHAIN
Suspected to counterfeit
by MG
2 or more
bills
have
passed at
the same time.
Suspected to counterfeit
by UV
Suspected to counterfeit
by IR
Chain of bills have
passed at the same time.
Remove last (suspicious) counted
bill from the stacker
.
This bill not
included in total
count. Press
START to continue
the counting.
Remove all bills from the stacker
and count again.
Remove last (suspicious) counted
bill from the stacker
.
This bill not
included in total
count. Press
START to continue
the counting.
Remove last (suspicious) counted
bill from the stacker
.
This bill not
included in total
count. Press
START to continue
the counting.
Remove all notes from stacker
and count again.
DESCRIPTION
SOLUTION
IMAGE ERROR
Suspected to counterfeit
by CIS
Remove last (suspicious) counted
bill from the stacker
.
This bill not
included in total
count. Press
START to continue
the counting.
3
.
3
Transportation
Store and transport the device in a well-packaged form, avoiding impacts and falls.
During transportation, we allow the spread of temperatures from
-30
̊
Ñ
to
+50
̊
Ñ,
with a
relative humidity of not more than 80%.
4.
WARRANTY AND CONTACT INFORMATION
Warranty for the goods is one year from the date of purchase. The equipment is removed
from the warranty if it does not have a serial number.
Incorrect operation of the device or its mechanical damage caused by improper trans-
portation, storage or operation is not subject to warranty repair.
The guarantee does not cover transportation costs associated with the delivery of the
device to the Technical Service Center and back, as well as spare parts.
List of
spare parts
:
•
Feed Rollers;
•
Thinning Rollers;
•
Belt.
Technical Service Center:
E-mail: [email protected]
Tel: 042 739 328
www.cassida.me, www.cassidausa.com
When contacting Cassida Technical Support, please have the following:
•
Product model – Located at the back side of your currency counter.
•
Serial Number – Located at the back side of your currency counter.
•
Nature of the problem – what happened and when did it happen? Did the machine
display error messages?
•
Steps already taken to resolve the problem, and the results.
Address:
Office # 101,
Biyat Complex (Landmarks: Emirates Billiard Centre)
Hor Al Anz East, Behind Al Mamzar Centre
Dubai, United Arab Emirates
PO Box 454867
