CassidaPRO Zeus: Service Manual
2018 Cassida Corporation. All rights reserved.
Rev: 09/05/2018
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“ReStartRecognitionAPP” ERROR
Symptom and Reason:
“ReStartRecognitionApp” appears when the communication
between MAIN board and MECHA board failed.
5.4.
Causes and Solution:
1. To isolate the failing component, perform the troubleshooting in following order:
A.) Power off unit and discharge
B.) Check the harness between MAIN and MECHA
C.) Disconnect and reconnect the wire harness [Fig. 5].
D.) Power on unit and check if error has been resolved
2. If step #1 does not correct the problem, backup all sensor settings so they can be
restored after the main board is replaced.
A.) Insert external storage media formatted to FAT32 file system
B.) Service Menu -> [4] Backup and Restore -> [1] Backup
C.) Save settings
D.) Power off unit and discharge
E.) Replace the MAIN board
F.) Power on unit and check if error has been resolved
G.) If the problem is solved, restore sensor settings from the backup created in
step #2.
H.) To restore, in Service Menu -> [4] Backup and Restore -> [2] Restore
3. If step #2 does resolve the error:
A.) Power off unit and discharge
B.) Replace the Main board with the original board
C.) Replace the Mecha board.
D.) Power on unit and check if error has resolved
E.) Adjust Double level
[Fig. 7]
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