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Warranty
The terms and conditions of the warranty are determined as follows, unless
otherwise specified in the Order confirmation.
Casotti ensures the good quality and manufacture of machines and is committed
to replace or repair all components that show manufacturing defects for free for
the entire period of the warranty.
The warranty period starts with the delivery of the machine to the end customer.
If the product is defective during the warranty period, the purchase must immediately
inform the dealer and the manufactured of the defect; the manufacturer will decide,
at its sole discretion, how to proceed.
Warranty does not apply to parts that break or wear out due to the following:
- Failure to follow the instructions of the operation
and maintenance manual.
- Lack of or improper maintenance.
- User negligence when operating
the sprayer.
- Use of tools that are not suitable for maintenance.
- Modifications or tampering performed or commissioned
without an explicit approval by Casotti.
- Use of non-genuine spare parts.
Materials and wear parts, as well as parts whose duration cannot be determined
beforehand are not covered by the warranty.
The buyer agrees not to be entitled to any claim for damage that may arise, such
as loss of profit or sales, production or harvest, machine downtime or any other
indirect damage. Returns are not allowed without the written agreement of the
manufacturer.
All obligations for transport and shipping in general are the full responsibility of
the buyer.
The warranty has a duration of 24 MONTHS from the delivery date, according
to current regulations.
Transport, handling and storage
Check the following upon delivery:
- The bill of materials and the actual content
of the package match.
- The package is undamaged, so that any damage
due to the shipping agent can be identified.
Immediately contact Casotti if damage is found.
We recommend always paying utmost care during handling.
There are residual crushing risks due to the lifting operation, we recommend
wearing suitable shoes. Unload the machine from the transport vehicle very carefully
in order not to damage the other components.
We recommend using suitably authorised and qualified personnel to use the lift
truck. While waiting for installation, the package must be stored indoor in a dry
area to prevent damage to the box and to the machine. If the package needs to
be stored outdoors, cover it with a waterproof cover so that dust, rain and humidity
may not cause damage
Safety instructions
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