Cascade CMX Pro, Owner'S Manual

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WARRANTY WARRANTY WARRANTY WARRANTY
PARTS
PARTS PARTS
PARTS LABOR
LABOR LABOR
LABOR
FRAME 5 YEARS 1 YEAR FOLLOWING
CUSTOMER INSTALLATION
NON WEARABLE PARTS 3 YEARS
PEDALS 1 YEAR
WEARABLES 1 YEAR
NEED ASSISTANCE? Customer Service: (425) 402
NEED ASSISTANCE? Customer Service: (425) 402 NEED ASSISTANCE? Customer Service: (425) 402
NEED ASSISTANCE? Customer Service: (425) 402-
- -
-4062
4062 4062
4062
Prior to contacting our Customer Service Department, please have the Prior to contacting our Customer Service Department, please have the Prior to contacting our Customer Service Department, please have the Prior to contacting our Customer Service Department, please have the
following information
following information following information
following information:
Your name, Customer Number, Shipping Address & Telephone
Number
Serial Number(s) of the inoperable bike(s)
Date(s) of Purchase for the inoperable bike(s)
Your Billing Address
The above information will ensure that you are the only one ordering
parts under your warranty protection. If warranty replacement parts
are shipped to you, you may be required to return the inoperable
part(s). To facilitate this process, the following policy has been
established:
Contact our Customer Service Department Customer Service Department Customer Service Department Customer Service Department to receive a
Return Author
Return Author Return Author
Return Authorization #
ization # ization #
ization # prior to shipment
Cascade will incur all UPS Ground freight charges for
Warranty Parts ordered for a machine that is less than 90 days
old. You are responsible for freight charges on warranty parts
for machines that are more than 90 days old. You will not be
responsible for freight charges for any returned inoperable
parts.
If an inoperable warranty part(s) must be returned to our
Customer Service Department, we will pay the shipping cost
and provide detailed return shipping instructions. These
instructions will be sent along with your warranty replacement
part(s)