CasaCam VS2104, User Manual

Page: 30 / 31

30
9. TROUBLE SHOOTING
If… Try… Ref. Section…
Forget Password

Forget the NVR password.

Forget the password to
access the App.
Go to NVR to reset the password 5.2.2 Log In &
Password
Can’t Connect to the App

Make sure NVR is connected to your
local router by Ethernet cable.

Make sure video display normally on the
NVR.
/
Can’t Recording

Make sure the HDD is well inserted.

Enter MAIN MENU-HARD DRIVE
section to check the HDD space, if the
HDD is full, please delete the old files.
You can also turn OVERWRITE on.
7.6 Hard Drive
Out of Range

Make sure the camera is connecting with
the power adapter.

Make sure the camera is paired with the
NVR.

Tighten the camera’s antenna (screw the
antenna in tightly, and allow the antenna
pointing to the sky.) Pull up the antennas
on the monitor.

Use the repeater function to extend the
transmitting distance.

Set up the antenna extension to extend
the transmitting distance.
4 SET UP THE
HARDWARE
Still have problem? Feel free to contact us at:
service@casacamusa.com. /